Rational queueing

Understand the Strategic Behavior in Queueing SystemsRational Queueing provides one of the first unified accounts of the dynamic aspects involved in the strategic behavior in queues. It explores the performance of queueing systems where multiple agents, such as customers, servers, and central managers, all act but often in a noncooperative manner.T 'Rational Queueing' provides one of the first unified accounts of the dynamic aspects involved in the strategic behaviour in queues. It explores the performance of queueing systems where multiple agents, such as customers, servers, and central managers, all act but often in a noncooperative manner Content: 1. Introduction -- 2. Observable queues -- 3. Information -- 4. Customer decisions -- 5. Social optimization and cooperation -- 6. Monopoly -- 7. Competition -- 8. Routing in queueing networks -- 9. Supply chains, outsourcing, and contracting -- 10. Vacations -- 11. Bounded rationality.