Rail human factors supporting reliability, safety and cost reduction ; [drawn from papers presented at the London 4th International Conference on Rail Human Factors

b13827-1......Page 1 Contents......Page 4 Foreword......Page 11 Passengers and station......Page 13 Using technology to improve the efficient use of rail stations......Page 14 Guidelines for the design and evaluation of railway warning signs for young children......Page 24 Station wayfinding – practical experience and the way forward......Page 33 Level crossing & bridges......Page 43 What does it all mean? Road user comprehension of signs and signals at public road level crossings......Page 44 Decision-making at level crossings – should a decision point marker be provided?......Page 54 Checking for trains: An on-road study of what drivers actually do at level crossings......Page 62 Can you tame a level crossing? Results from a driving simulator based paradigm......Page 69 An innovative information gathering and data analysis platform for railway level crossing safety data......Page 79 Reducing the number and impact of railway underline bridge strikes......Page 89 Suicide......Page 95 Developing methodology in restrail for the preliminary evaluation of preventative measures for railway suicide and trespass......Page 96 Musculoskeletal Disorder and cab design......Page 106 Musculoskeletal Disorder risk assessment tool for train drivers......Page 107 A driver-centred driver’s safety device......Page 115 Static anthropometry measures of tram drivers in Bosnia & Herzegovina important for tram control panel design......Page 124 Driver advisory system and automation......Page 132 Human factor challenges in the development of a Driver Advisory System for regional passenger trains......Page 133 Automation effects in train driving with train protection systems – assessing person- and task-related factors......Page 143 Designing train Driver Advisory Systems for situation awareness......Page 154 The state of the information environment of the crew’s cabin according to progress of systematisation......Page 164 ERTMS......Page 174 A comparative cognitive task analysis of the different forms of driving in the UK rail system......Page 175 Bridging the gap between technology and adoption: A case study......Page 185 A method for assessing drivability for ETCS cab retrofit......Page 193 Investigating the effects of the ERTMS driver machine interface on train driver behaviour and railway safety......Page 203 Metro......Page 208 The implications of automation on human intervention at London Underground......Page 209 Human factors for the London Underground stations upgrade programme......Page 219 The observatron: Collecting task time data using a bespoke software application......Page 229 Meeting the challenges of Human Factors Integration in a multi-stage project to re-signal and re-control a metro......Page 238 Fitting a Jubilee line shaped peg into a Northern line shaped hole......Page 246 Applying current alarm management guidance for a 21st century railway......Page 252 Developing a tram driver route learning training simulator for Manchester’s Metrolink Trams......Page 262 Amsterdam Metro cab: Ergonomics in the design, verification and validation process......Page 270 Reflections on the progress and lessons learnt from implementing human factors in MTR Corporation operations division......Page 280 Managing the risks associated with a basic yet critical maintenance operation in the Paris metro workshops......Page 289 Safety assessment of CCTV for platform interface tasks – Sydney Suburban Trains......Page 300 Fatigue......Page 309 Work patterns of freight drivers and recovery from shift work......Page 310 On-call scheduling in rail maintenance – diary research challenges in an industrial context......Page 318 Fatigue, anxiety, and performance for on-call safety critical decision makers in rail maintenance – a diary study......Page 327 Rail staff fatigue – the GB regulator’s perspective on managing the risks......Page 336 Can you know if someone is too tired to drive safely?......Page 346 Traffic management......Page 353 ‘He’s not from around here!’ The significance of local knowledge......Page 354 A sociotechnical comparison of automated train traffic control between GB and Sweden......Page 364 Dispatching, planning, passenger support, multi-actor systems and organizational structures in The Netherlands Railways (NS)......Page 374 Analysis of collaboration applied to train drivers and train traffic controllers in Sweden......Page 386 Requirements elicitation for disruption management support......Page 396 Signaller information use in traffic regulation decisions......Page 406 The future of signaller workload assessments in an automated world......Page 416 Using graphical support tools to encourage active planning at stations......Page 424 Track worker......Page 430 Applying lean techniques to analyse railway possessions and isolations to identify opportunities for more effective procedures......Page 431 Perceptions of accident risk among on-track machine workers: An interview study......Page 441 Designing mobile user experiences: Disruptive innovation in railway asset information......Page 449 HF integration......Page 457 Systems approaches in ergonomics/human factors applied within rail systems engineering......Page 458 Humans as an asset in a system consideration on the contribution of humans to system performance and system safety......Page 468 Organisational and human aspects of safety at border crossings......Page 478 Rules and standards......Page 485 Evaluation of the new approach rule book......Page 486 ‘We were doing this before human factors was invented’ – signals standards from a user-centred perspective......Page 492 Current practices of the assessment and acceptance of risks related to human interactions within the European railways......Page 501 Competence......Page 510 Non-technical skills for rail: Development, piloting, evaluation, and implementation of courses for front-line staff and managers......Page 511 The introduction of non-technical skills into a train driver competence management system......Page 521 Achieving compliance through people: Training supervisors to tackle procedural non-compliance......Page 531 Searching for safe drivers: Challenges in making decisions about test use in safety critical industries......Page 543 Human factors awareness training for incident investigators: What impact has it had three years later?......Page 553 The development of a risk-based training needs analysis methodology and tool......Page 561 A good practice guide on competence development......Page 570 Raising awareness of risk perception: When, how, who......Page 580 Safety culture......Page 588 Human error prevention effect of point and call check used by railway workers in Japan......Page 589 Our efforts in developing a safety culture – establishment of safety management system on the basis of risk assessment......Page 599 Study of effective praise in train driver’s workplace......Page 604 Study of train drivers’ work motivation and its relationship to organisational factors in a Japanese railway company......Page 611 Mental workload and situation awareness......Page 621 Prediction of mental workload of monitoring tasks......Page 622 Subjective mental workload of Dutch train dispatchers: Validation of IWS in a practical setting......Page 630 Incident investigation......Page 640 Incident Factor Classification System......Page 641 Developing an effective corrective action process: Lessons learned from operating a confidential close call reporting system......Page 647 Human reliability......Page 657 Railway action reliability assessment, a railway-specific approach to human error quantification......Page 658 Human factors in railway vehicle axle inspection......Page 664 The retrospective use of AcciMaps in the graphical representation of rail incidents......Page 670 A new approach for the assessment of human reliability in German railway risk assessments......Page 679 The influence of selecting a specific sample of hazardous events on the evaluation of the train driver’s reliability......Page 687 Modeling human-machine interaction for the assessment of human reliability......Page 694 Humanscan®: A software solution towards the management of human reliability in the rail industry......Page 705 Resilience and emergency......Page 712 Proposition of an organisational resilience assessment framework dedicated to railway traffic management......Page 713 A study of evacuation guidance in earthquake and tsunami disaster......Page 719 Safety and evacuations: A risk assessment of the potential use of bidirectional video communication in safe rooms......Page 724 R......Page 733 Z......Page 734 Passengers and stationUsing technology to improve the efficient use of rail stationsE. Thompson, T. Kazi, K. Wright, M. Woods & R. BlakemoreGuidelines for the design and evaluation of railway warning signs for young children A. Monk & P. WatersonStation wayfinding - practical experience and the way forward D. Watts, A. Parkes, N. Hayden-Smith & M. StearnLevel crossing & bridgesWhat does it all mean? Road user comprehension of signs and signals at public road level crossings D. Basacik, S. Cynk, T. Flint & J. McMorrowDecision-making at level crossings - should a decision point marker be provided? C. Turner, A. McKenzie Kerr, A. Mills, J. McMorrow & E. LoweChecking for trains: An on-road study of what drivers actually do at level crossings M.G. Lenné, V. Beanland, P.M. Salmon, A. Filtness & N.A. StantonCan you tame a level crossing? Results from a driving simulator based paradigm M.H. Cale, A. Gellert, N. Katz & W. SommerAn innovative information gathering and data analysis platform for railway level crossing safety data C. Wullems, Y. Toft & G. DellReducing the number and impact of railway underline bridge strikes M.J. Stout & D. BasacikSuicideDeveloping methodology in restrail for the preliminary evaluation of preventative measures for railway suicide and trespass B. Ryan & V.-P. KallbergMusculoskeletal Disorder and cab designMusculoskeletal Disorder risk assessment tool for train drivers A. Scott & M. StoutA driver-centred driver's safety device D. Hitchcock, C. Morris & A. TaylorStatic anthropometry measures of tram drivers in Bosnia & Herzegovina important for tram control panel design D. Sumpor, Z. Toš & N. MusabašicDriver advisory system and automationHuman factor challenges in the development of a Driver Advisory System for regional passenger trains T. AlbrechtAutomation effects in train driving with train protection systems - assessing person- .. In recent years, for reasons connected to the organization of the industry, technical developments, and major safety concerns, rail human factors has grown in importance at an international level. Despite its importance, however, supporting literature has been largely restricted to specialist journal publications and technical reports. Rail Human Factors addresses this imbalance by providing the first fully comprehensive overview of the area. The volume includes contributions from leading ergonomists, psychologists, sociologists, management scientists and engineers whose common theme is to investigate, understand and design for people on the railways, including staff, passengers and the general public. Every area of ergonomics/human factors is covered: physical design of work and equipment in maintenance; cognitive ergonomics in driving, signalling and control; organizational and social ergonomics in the way teams are formed, plans are made and organizations are structured and run. Topics covered include: � Systems views of rail human factors � Driver models and performance � Train and cab design � Network and train control systems, including ERTMS � Signals and signal � SPADS � Signalling and control center design � Signaller performance � Control center interfaces � Workload, situation awareness, team working � Human error and reliability � Timetabling and planning � Maintenance planning and work � Safety climate and safety culture � Passenger comfort and behaviour � Station design � Public information systems � Level crossings � Trespass and vandalism � Ergonomics standards and guidelines � Human Factors integration The book is the definitive guide for all those concerned with making railways safer, more The rail human factors/ergonomics community has grown quickly and extensively, and there is much increased recognition of the vital importance of ergonomics/human factors by rail infrastructure owners, rail operating companies, system developers, regulators and national and trans-national government. This book, the fourth on rail human factors, is drawn from papers presented at the London 4th International Conference on Rail Human Factors. The contributions cover the range of human and organisational issues on the railway, from driving to signalling and control to maintenance and engineering w