Quality Management, Value Creation, and the Digital Economy (Routledge Advances in Production and Operations Management)

In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management. "In the conditions of the modern market economy, in which globalization and competition is rife, quality is of great importance for determining a company's position on the market. The changing and complex economic reality is shaping new market patterns whilst modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilised to contribute to the creation of the ideal quality for a demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique industry 4.0 and 5.0 solutions in IoT that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production and operations management"-- Provided by publisher Cover Half Title Series Title Copyright Contents List of Contributors Preface Introduction 1 The Phenomenon of Industry 5.0: Challenges, Trends in Globalization Conditions 2 Advantages and Disadvantages of Industry 5.0 in the Twenty-First Century 3 Industry 5.0’s role in achieving sustainability in multiple sectors 4 Client and Value in the Quality Management: A Case of Society 5.0 5 Transformation Customers Needs in the Aspect of Client Value 6 Industry 4.0 on the Way to Companies’ Performance 7 The Influence of Industry 4.0 on Client Value Added 8 Quality Management for Assurance Value of the Customer in Industry 4.0 Times 9 Good Management and Deploying New IT Tools in Industry 4.0 in the Value-Creating Direction 10 The Ideal Quality in Industry 4.0 Model for the Company and Its Meaning in the Client Value Perspective: A Systematic Review 11 Quality and Value Management in Education in the Digitalization Era Index