Proceedings of The 27th International Business Information Management Association Conference; Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth

Table of Content Government Higher Education Institutions Relationship Vide the Lens of the Principal-Agent Theory…. Kofar-Sauri Bello Garba, Abd Rahman Ahmad, Ng Kim Soon and Abubakar Sadiq Bappah 1 Does Reputational Resources Influence Export Performance?..................................................................... Orlando Manuel Martins Marques De Lima Rua and Alexandra Maria Santos Silva França 10 Factors affecting students’ motivation: a case study from South East European University……………… Sadri Alija and Fitim Deari 18 Improvement of the Procedure of Internal Audit at Tpu (Institute of Natural Resources)………………… Marina.V. Verkhovskaya, Oleg V. Khazanov, Ju.Vasina and Nadezhda A. Gavrikova 31 Improving Environmental Sustainability in Freight Transport in Romania………………………………. Georgiana Marin, Zoltan Kato 38 Performance-Based Research Funding System at Higher Education Institutions…………………………. Abd Rahman Ahmad, Ng Kim Soon, Russayani Ismail, Alan Farley and Siti Norfariza Sunari 47 Mathematical models for optimization of tariffs in risky types of insurance…………………………………….. Kalashnikova Tatyana Vladimirovna, Krivovyaz Natalia Viktorovna and Zemtcov Anatoly Anatolievich 52 Forecasting demand of specialists with higher education for Russian economy …………………………. Potekhina NinaVasilevna, Shulinina Yulia Igorevna, Chikov Mikhail Vladimirovich and Sannikova Inessa Anatolevna 60 The Cyberspace in relation to the cultural memory………………………………………………………… Olga Loiko, Olga Mashkina, Svetlana Dryga, Valentina Tolkacheva and Yuliya Zeremskaya 68 Digital Skills for Communication of Government and Society on the Internet…………………………… Nataliya Meshcheryakova, Natalia Lukianova, Liliya Kiriyanova and Alyona Ivchik 74 Entrepreneurial Ecosystem of Small Medium Industries (SMEs): A Preliminary Study in Malaysia…….. Wan Fauziah Wan Yusoff, Abdul Razak Ahmad and Kamariah Ismail 78 Sustainable Development Challenges in Transportation in European Countries during the Economic Crisis……………………………………………………………………………………………………….. Georgiana Marin 87 Analysis of Kids Apparel Market Segmentation Amongst Millennial Moms (an Implication for Kids Apparel Retailer in Jakarta)………………………………………………………………………………... Annetta Gunawan, Ina Melati Indartoyo and Brian Garda Muchardie 99 Downshifting: Escaping the Rat Race……………………………………………………………………... Krinitcyna Zoya Vasilievna, Kopilevitch Valeria Vadimovna and Mikhailova Tatyana Romanovna 112 Preserving the Electronic Records Event History Metadata (PEREHM): Model Verification Technique... Ap-Azli Bunawan, Sharifalillah Nordin, Haryani Haron and Ahmad Zam Hariro Samsudin 118 What Drives the Decision to Switch to Islamic Banking? Evidence from the UAE………………………. Fauzia Jabeen, Anamitra Shome and Rajesh Rajaguru 123 Statistical analysis of the human and financial resources of cluster……………………………………….. 133 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth ii Gromova Tatiana Victorovna, Koroleva Natalia Valentinovna and Adelshin Ruslan Rimovich The Effect of Clarity of Business Vision and Top Management Support on the Quality of Business Intelligence Systems: Evidence from Indonesia………………………………………………………....... Sri Mulyani Sadikun, Jufri Darma, Citra Sukmadilaga , Rohail Hassan, Ida Farida Abdul Gafur and Muhammad Agus Arifin 138 Development of Accessible Educational Environment For Students with Special Needs………………… Olga Solodovnikova and Galina Tsoy 148 Systematic Development of Ontology-Based Decision Support System for Solving Emergency Incidents…………………………………………………………………………………………………… Martina Husáková 152 Intangible Assets, Economic Models and Neural Network………………………………………………... Eugenia Iancu and Gabriela-Liliana Cioban 157 The Dichotomy of Business and Society through the Lens of Strategic Philanthropy: Mapping the Influences of Socio-Cultural Context…………………………………………………………………….... Jolita Vveinhardt and Rasa Zygmantaite 165 Rethinking the Nature of Firm: New Paradigms…………………………………………………………... Aurel Burciu and Rozalia Kicsi 179 Financial Risk Management by Means of Financial Options……………………………………………… Tatiana V. Kalashnikova, Tatiana S. Selevich, Natalia E. Danilova and Maxim A. Sorokin 189 The Demographic Pressures on Public Pension Systems………………………………………………….. Tudor Colomeischi and Eugenia Iancu 194 The Strategic Collaboration between European Countries - Solution for Regional Development and Convergence……………………………………………………………………………………………….. Petre Adrian and Florea Cristina Andreea 200 Disclosure of Social Responsibility Practices at Multinational Enterprises: empirical evidence for Lithuania…………………………………………………………………………………………………… Daiva Zostautiene, Dalia Susniene, Ojaras Purvinis, Ineta Puckyte and Gediminas Sargunas 206 Project Management Standards……………………………………………………………………………. Petr Rehacek 218 Problems and Prospects of Interaction between Employers and Universities: Approaches to Assessing Employer Satisfaction with Professional Skills of Graduates……………………………………………... Inna Krakovetskaya, Olga Lutoshkina, Evgeniy Kotik and Tatiana Ilyina 232 The Impact of Transnational Corporations in Romanian Economy……………………………………….. Gabriela Liliana Cioban and Eugenia Iancu 237 Certain Aspects of Decision–Making per Rollam in Limited Liability Companies in the Czech Republic. Lenka Hanáková 246 Differences in Municipal Structure in Czech and Slovak Republic with Emphasis on Delegated Powers.. Jan Fuka, Lucia Grešová and Karel Šatera 252 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth iii Multicriteria Evaluation of Gifted Students……………………………………………………………….. Petr Dostál, Eva Machů and Stanislav Škapa 262 Measure of Learning Process Effectiveness at NYIT through the Seven Principles of Good Practice........ Hassan Younies, Seham Hussein, Amna Shafiq, Sarah Chehade and Maryam Fahel 269 A Panel Data Assessment of the Link between Corporate Governance and Taxation for U.S. Listed Companies…………………………………………………………………………………………………. Radu Alin Păunescu, Georgeta Vintilă and Ştefan Cristian Gherghina 279 The Attitude to Islamic Taxation in Russia: Does Financial Ethics Matter?................................................ Nadezhda A. Lvova, Viktor V. Ivanov and Natalia V. Pokrovskaia 294 Measuring Innovation and Predicting Firm Performance (Part 1)………………………………………… Michael Studeny, Andreas Bartels, Manfred Rauch, Matthias Scheiblich and Klaus Vogel 305 Social and Environmental Risks: The Role of Board Members…………………………………………… Faizah Darus and Tamoi Janggu 316 Cost-Benefit Analysis for Green Fertilizer Technology Development: A Case in Malaysia……………… Fong-Woon Lai, Muhammad Kashif Shad and Shahrina Md Nordin 326 The Link Between Corporate Governance and Corporate Social Responsibility Disclosures: A Focus on the CSR Primary Dimensions……………………………………………………………………………… Haslinda Yusoff, Alia Dalila Abdul Jamal and Faizah Darus 333 Conceptualizing Values as Point of Departures in Penetrating Market Adopters of Green High-Tech Product……………………………………………………………………………………………………... Ismi Rajiani, Edna Buyong and Datin Suraya Ahmad 343 “Semiotic Attractor”: A Model for the NBICS-Technologies Coherence Management………………….. Kirill E. Evdokimov, Valery G. Kuznetsov, Maria V. Melik-Gaykazyan and Irina V. Melik-Gaykazyan 355 Prediction of Debtor Solvency: Developing Bankruptcy Framework in Russia…………………………... Neli R. Abramishvili, Nadezhda A. Lvova, Viktor V. Ivanov and Natalia S. Voronova 362 Trust-Based Recommender Systems: An Overview………………………………………………………. Afef Selmi, Zaki Brahmi and Mohamed Mohsen Gammoudi 371 Introduction des items inversés dans les échelles de mesure : Application à l’échelle du partage des connaissances ……………………………………………………………………………………………… Sanaa Boukhari 381 Marketing Justification of a Project Focused on Introducing the Innovative Cloud Service “MedKid” to the Market………………………………………………………………………………………………….. Olga S. Selevich, Tatiana S. Selevich, Barsbold Purevdorge and Irina A. Dubinina 402 The Phenomenon of Dynamic Competences in University Graduates Professional Training…………….. Andrey Selyutin, Elena Selyutina and Nikita Chasovsky 409 Empirical Research on the Link between Corporate Governance and Financial Performance of Technology Companies on Nasdaq Stock Exchange……………………………………………………… Georgeta Vintilă and Radu Alin Păunescu 412 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth iv Tax Reforms for Sustainable Economic Growth of the National Economy: Case of China………………. Natalia V. Pokrovskaia, Boris I. Sokolov and Viktor V. Ivanov 429 Tax Burdens of Russian Oil Producing Companies – Comparative Analysis …………………………….. Sharf Irina, Grinkevich Larisa, Tsibulnikova Mararita and Grinkevich Anastasiya 440 Perturbation Innovatrice et Dynamique De La Concurrence: Cas Des Entreprises Algériennes…………. Nawal Chemma, Abdelatif Kerzabi and Zina Arabeche 448 Accounting for lease: history, development and challenges……………………………………………….. Valery V. Kovalev and Vitaly V. Kovalev 457 Owner Family: Critical Success Factor for the Success of Business Succession in Family Owned Companies…………………………………………………………………………………………………. A. Chamaru De Alwis 466 Library Therapeutic Landscape Quality of the Public Library: A Conceptual Framework……………….. Siti Arpah Noordin, Haslinda Husaini, Shamila Mohamed Shuhidan and Dang Merduwati Hashim 479 The Impact of Time and Regime on External Debts of Pakistan: An Empirical Study…………………… Nawaz Ahmad, Jolita Vveinhardt and Rizwan Raheem Ahmed 486 Assimilating the Physical, Virtual and Social Characteristics of the Malaysian State Mosque Learning Commons: a Proposed Framework………………………………………………………………………... Siti Arpah Noordin, Mad Khir Johari Abdullah Sani, Mohamad Noorman Masrek and Ahmad Nadzri Mohamad 498 Community Participation in Jayapura Process Development Program: Towards Good Governance…….. Suwandi 505 Sustainable Development Influence on the Competitive Advantage of Companies……………………… Larisa Ivascu, Lucian-Ionel Cioca and Simona Rus 510 Role of the Banking System in the National Economic Stability…………………………………………. Simona Rus, Francisco Xavier Pujol and Marian Mocan 518 Factors Influencing Customer Satisfaction towards E-shopping in Malaysia……………………………... Abdullah Sarwar, Seethaletchumy Thambiah and Ahasanul Haque 527 The Rise of Cyber Market for Stock Art: Assets Aggregation and the Wealth of Mass Creativity……….. Victor S. Voronov and Viktor V. Ivanov 537 Breakthrough Innovation Development within Established Enterprises: Entrepreneurial Behavior and Agile Approach…………………………………………………………………………………………….. Georgy Laptev and Dmitry Shaytan 546 Generation Y – Trends and Challenges for the Retail Market…………………………………………….. Ştefan Alexandru Catană 550 The building of a single information space and the elimination of administrative barriers under the enlargement of the Eurasian Economic Union…………………………………………………….............. Oksana Vladimirovna Bleikher, Vera Valentinovna Ageeva, Tamara Nikolaevna Fedorova, Natalia Borisovna Butorina and Oksana Evgenievna Brazovskaya 554 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth v The Consolidated Groups of Taxpayers in the Context of Social Responsibility in Russia………………. Anna Sergeevna Fedenkova, Natalia Vladimirovna Pokrovskaia, Khaperskaya A. V and Dyrina E. N 563 An Interdisciplinary Project in the Engineering Education: Obstacles in Practice and Evaluation Criteria.. Natalia A. Goncharova, Margarita P. Zavyalova and Lyudmila V. Karlova 568 Methods of the Economy Competitiveness Ensuring (the Experience of Russia)………………………… Vladimir Plotnikov and Andrey Prolubnikov 572 Effective Management of Recreation Resources for Human Capital Increase……………………………. Tsibulnikova Margarita, Pogharnitskaya Olga and Adam Aleksandr 579 Incorporating Knowledge Management Activities and Phases of the Decision Making Process as a Conceptual Model………………………………………………………………………………………….. Wa’el Hadi, Mufleh Amin AL Jarrah and Samer Alhawari 586 Framework for Strategic Change Management – Theory and Praxis……………………………………… Libor Gála and Martin Hladík 594 Effective Selection of Multidisciplinary Working Teams in Manufacturing Companies…………………. Michał Sąsiadek and Julian Jakubowski 607 Value Stream Mapping of a Mechanical Assembly Process………………………………………………. Michał Sąsiadek and Josef Basl 612 Concept of Flexible Components Selection in Project Management Methodology………………………. Katarzyna Marek-Kolodziej, Iwona Lapunka and Alfred Paszek 623 Microfinance a New Approach for Social and Financial Inclusion……………………………………….. Otilia Manta 635 The Main Statistical Indicators Analysis of Cereal Production in Romania and In Development Regions for the Period 1990-2014…………………………………………………………………………………... Raluca Necula, Manea Draghici, Diana Maria Necula and Rozi Liliana Berevoianu 650 Calculation System used in Technical and Economic Substantiation of Production Costs and Estimation of Capitalization Prices for Crops. Case Studies: Vegetables Crops in Field and in Protected Spaces from Romania……………………………………………………………………………………………… Rozi Liliana Berevoianu, Diana Maria Necula and Raluca Necula 668 Evaluating employee performances in the Romanian organizations…………………………………….. Alexandra Florina Beiu 680 Research on the Relationship between GDP, Unemployment and Employment in the EU-28…………… Agatha Popescu 686 Research on the Correlation between Economic Growth, Unemployment and Employment. A case study-Romania ……………………………………………………………………………………………. Agatha Popescu 696 Stochastic Model of Inventory Control……………………………………………………………………. Pavel Pražák 707 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth vi Study on the Dynamic Factors of Qingdao Industrial Transformation and Upgrading…………………… Xu Lixun and Xu Panpan 712 A Country Under Siege: Reflection of Identity Crisis on the Formation of Public Opinion in Turkey…… Banu Baybars Hawks 720 Policies and Protections for Ageing Society in Malaysia………………………………………………….. Olivia Tan Swee Leng, Nasreen Khan, Rossanne Gale Vergara and Shereen Khan 728 Scenarios for regionalization – Analysis on Romania’s educational system using Onicescu informational statistics……………………………………………………………………………………………………... Ioana-Ruxandra Lie, Niculae V. Mihăiţă, Corina – Ionela Dumitrescu and Răzvan – Mihai Dobrescu 735 Documentation Strategy in Collecting Intangible Cultural Heritage (ICH) Collection at Cultural Heritage Institutions: A Conceptual Framework…………………………………………………………... Mazlina Pati Khan, Abdul Latif Abu Bakar and Khairul Azhar Mat Daud 742 Resilience of the European Nations against Antropological Risks: A Need of Development of Holistic Framework………………………………………………………………………………………………….. Bohuslav Pernica and Hana Tomášková 748 The impact of Knowledge Based Organizations on Managerial Reengineering…………………………... Ion Verboncu, Adela Anca Fucec, Andrei Ionut Serban and Margareta Rusu 753 The Effect of Foreign Direct Investments on Primary Industry in Emerging Economy: Case of Eurozone in the Light of Current Economic Instability and Uncertain Economic Climate………………………….. Alexandra Bratu and Camelia Stefan 765 Empirical Analysis of the Effect of Exchange Rate Volatility and Capital Inflows on Economic Growth in Nigeria (1970 – 2013)…………………………………………………………………………………… Ajayi E. Olusuyi, T. O. Akinbobola, Samuel Okposin and Oluyomi Ola-David 769 Proposition D’un Modèle Conceptuel De La Résistance A L’adoption Des Panneaux Solaires Photovoltaïques…………………………………………………………………………………………….. Maroua Dridi and Salem Ben Brahim 786 A Guide of Culture Model for ascension on Education Pyramid…………………………………………. Gratiela Dana Boca, Lindita Mukaj and Marsida Vishkurti 790 Towards the Use of E-Learning in Saudi Electronic University…………………………………………... Fahad A. Al Othman, Talal R. Alanazi, Abdullah I. Alhetheny and Methkhar A. Alshaamry 807 Utilization of Controlling and Other Methods on Base of Pdca Model…………………………………… Lukáš Kruml and Renáta Myšková 814 The Russian Stock Market: Is It Still Efficient?............................................................................................ Ivan A. Darushin, Nadezhda A. Lvova ,Viktor V. Ivanov and Natalia S. Voronova 818 Effects of Value Added Tax (VAT) Reduction on Tourism in Romania………………………………….. Stoicea Paula and Burcea Mariana 829 Open Innovation as a Competitive Advantage, Process of Implementation………………………………. Ivana Čermáková and Simona Činčalová 837 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth vii The Prospects for the Implementation of Industrial Policy in Countries in tThe Medium Term………….. Olga Kryzhanovskaya, Yulia Vertakova, Vladimir Plotnikov and Larisa Sevriukova 845 Recruitment Methods for Students………………………………………………………………………… Jakub Jirasko, Martin Hynek and Simon Pusman 857 Students' Attitudes toward Problem-Based Learning – Analog Electronic Course in the Electrical Engineering Programs in PPU: A Case Study…………………………………………………………….. Abdallah M. Arman 863 Marketing Strategy for Effective Customer Relationship Management.......................................................... Kamila Tislerova 875 Methodological Approaches to Customer Satisfaction Measurement........................................................... Kamila Tislerova 880 Main Aspects of Company’s Success: an Effective Leadership or the Ability to Manage Employees’ Emotions…………………………………………………………………………………………………… Yulia Vladimirovna Babanova, Anna Yuryevna Dolinskaia and Vladimir Petrovich Gorshenin 888 Implementing Strategic Trade Act 2010 for Academic Researchers in Malaysia…………………………. Olivia Tan Swee Leng, Shereen Khan, Rossanne Gale Vergara and Nasreen Khan 894 Determination of Adoption Success Factors for Cloud Systems in Innovative Supply Chain Firms in Qatar……………………………………………………………………………………………………….. Mohamed Alsayed, Kamal Al-Adaoui, Mohammadamin Mohammadi, Ali Al Mulla and Anas A. AL Bakri 900 Assessing User Engagement in Digital Library Context ………………………………………………….. Mohamad Noorman Masrek and Mohd Sazili Shahibi 918 Customer Reactions to Service Failure and Recovery in the Restaurant Industry: A Covariance-Based SEM Approach……………………………………………………………………………………………. Muhammad Hafiz Abd Rashid, Fauziah Sh. Ahmad and Rahayu Hasanordin 926 Dynamics of Investment of Mandatory Private Pension Funds from Romania during May 2008 - March 2015………………………………………………………………………………………………………... Tudor Colomeischi 936 Negative Interest in IFRS………………………………………………………………………………….. Mário Papík 944 The Relationship between Knowledge Characteristics and Innovative Work Behavior in Malaysian Federal Government……………………………………………………………………………………….. Mohamad Noorman Masrek, Nur Izzaty Yusof, Shamila Mohd Shuhidan and Siti Arpah Noordin 951 Green Management Implementation on an Example of Luxury Class Hotels in Slovakia………………... Petr Scholz and Ivica Linderová 963 Succession Planning and Capital Structure of Family-Owned Businesses in the UAE…………………… Sherine Farouk Abdel All and Iliya Nikolov Komarev 972 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth viii The impact of regional disparities in economic and social regional development process in Romania…… Andra-Mădălina Pantilie 977 Supply Chain Management Strategy for an Effective Collaboration: A Case Study in Malaysia………… Fitra Lestari, Kamariah Ismail, Abu Bakar Abdul Hamid, Wan Zaidi Wan Omar and Wan Fauziah Wan Yusoff 982 Emotional Labour and the Job Satisfaction of Bank Tellers in Sri Lanka………………………………… A. Chamaru De Alwis and K.A.S.D Kodikara 990 Accessible Tourism Services on an Example of Accommodation Facilities in Prague…………………… Ivica Linderová and Petr Scholz 1004 Etude de la Concurrence dans la Grande Distribution……………………………………………………... Baklouti Hayani Dhouha and Musatpha Zghal 1013 The Planning Process in Contemporary Russian Enterprises……………………………………………… Tukhvatulina Liliya, Cherepanova Natalia, Mirza Nataliya and Dow Jun 1021 Fiscal policy and systemic risk of stock markets in EU countries from Central and Eastern Europe……... Stela Jakova, Dumitru-Cristian Oanea and Gabriela-Victoria Anghelache 1027 Theoretical Framework for Early Warning System in Project Management……………………………… Iwona Pisz, Iwona Lapunka and Piotr Wittbrodt 1038 ERP System for Production of World-Renowned Sewing Machines: A Case Study……………………... Hana Klčová and Petr Sodomka 1049 Goodwill Impairment versus Amortization: Research of Practice and the Theoretical Basis…………….. Generalova Natalia, Sokolova Natalia and Popova Ekaterina 1058 An Automated Algorithm for Generating Neural Networks for Stock Value Prediction…………………. František Hortai 1069 Application of Fuzzy Logic in the Process of Information Security Risk Assessment……………………. Mojmír Kokles, Jana Filanová and František Korček 1078 The Strategic Alignment of IT with Business Activities…………………………………………………... Anita Romanová, Vladimír Bolek, Michal Zelina and František Korček 1089 Propulsive Cluster as a Tool to Promote Economic Growth………………………………………………. Yulia Vertakova 1100 The Methodical Approach to the Evaluation and Development of Clustering Conditions of Socio- Economic Space…………………………………………………………………………………………… Yulia Vertakova, Igor Risin and Yury Treshchevsky 1109 Public-private partnershipsin the implementation of cluster initiatives…………………………………… Irina Ershova, Olga Sogacheva and Alexandra Devyatilova 1119 Development Trends in the Progress of Industrial Production in Russia on the Basis of the Foreign Trade Analysis ……………………………………………………………………………………………. Irina Ershova, Aleksei Ershov and Vyacheslav Ashkhotov 1126 Government Support Tools for Small Business: Russian and Foreign Experience………………………… 1134 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth ix Yulia Vertakova, Yulia Polozhentseva, Evgeniy Leontyev and Maria Klevtsova Influence of Economic Sanctions on the Financial Resources of Russian Organizations………………… Elena Sysoeva, Elena Budilova and Igor Risin 1145 Education innovation strategy and implementation of projects focused on methods of modern technical practice…………………………………………………………………………………………………….. Tomas Keckstein, Jakub Jirasko and Antonin Max 1157 Motivation of students……………………………………………………………………………………... Antonin Max, Tomáš Keckstein and Šimon Pušman 1162 Practical Implications of the Weak Signals Concept for Control System of Production Projects Execution…………………………………………………………………………………………………... Piotr Wittbrodt, Alfred Paszek and Iwona Lapunka 1166 Romanian SMEs' Performance in the Knowledge Economy……………………………………………… Adela Anca Fucec and Alexandru-Emil Popa 1179 Social Software and Online Collaboration Tool: A Comparison Based on User Expectations…………… Stefano Santo Sabato, Federico Pici, Anna Lisa Guido and Alberto Bucciero 1188 The impact of CSR on company's stock price: Evidence from Bucharest Stock Exchange………………. Adina Dornean and Dumitru-Cristian Oanea 1200 Productivity and Motivation of Employees in the Services Sector ……………………………………….. Ludmila Nadreeva, Julia Gaynutdinova and Guzel Rakhimova 1211 Study on Motivating the Involvement of the Companies in Romania, in Social Responsibility Actions…. Andrei Radu Iova, Daniela Crețu and Mariana Burcea 1220 L’Impact de la Mise en Scène de l’Emotion Dans la Publicité Selon le Profil Psychologique des Récepteurs …………………………………………………………………………………………………. Mustapha Zghal and Sonia Ktari Alioui 1230 Fuzzy approach for evaluation bank´s client………………………………………………………………. Šárka Křížková and Hana Tomášková 1249 Energy Markets under MiFID 2 Legislation……………………………………………………………… Zuzana Stoličná and Dalibor Černička 1256 Management of Mobile Devices – How to Implement a New Strategy…………………………………… Martin Brodin 1261 L’agriculture pour Répondre aux Défis Alimentaires en Afrique du Nord: Enjeux Théoriques et Empiriques………………………………………………………………………………………………… Imen Turki Abdelhedi and Sonia Zouari 1269 Customer Relationship Management (CRM) in Small Brick-And-Mortar Retail Shops: Back to the Essence of CRM…………………………………………………………………………………………… Petra Solarová and Roman Švec 1279 Visual Appeal of Destination web pages: An Exploratory Eye tracking study on Generation Y…………. 1289 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth x Gustavo Barbosa Rosa, Petr Janeček and Jan Tlučhoř An FCA-Based Information Retrieval Algorithm using Prime Numbers………………………………… Mahran Farhat and Mohamed Mohsen Gammoudi 1300 Monitoring System through Improved Governance and Audit: The Case of Malaysian Public Universities Nawal Kasim,Jamali Shamsuddin,Amrizah Kamaluddin and Syed Ahmed Salman 1315 Achieving Effective Waqf Management through Compliance with Shari’ah Governance Practices…….. Nawal Kasim, Sheila Nu Nu Htay and Syed Ahmed Salman 1326 Program for monitoring subsidence phenomena of areas located above former mines in Maramureş, Romania…………………………………………………………………………………………………… Ovidiu Ştefan,Adrian T.Gh.M. Rădulescu,Gheorghe M.T. Rădulescu, orina Rădulescu And Mihai V.Gh.M. Rădulescu 1330 A Short Survey On Non-Maturity Deposits Modelling In Slovakian Banking Sector…………………….. Ľudomír Šlahor and Mária Barteková 1347 Rapid Impact Assessment Matrix(RIAM) as a method of selection of the optimal Urban Regeneration variant, Case Study: Brownfields of Baia Mare City, Romania................................................................... Ovidiu Ştefan,Adrian T.Gh.M. Rădulescu,Gheorghe M.T. Rădulescu,Corina Rădulescu,Mihai V.Gh.M. Rădulescu and Sanda Naş 1356 Information and Communication Technologies in Tourism: Challenges and Trends……………………... Elisabete Paulo Morais,Carlos Rompante Cunha,Arlindo Costa dos Santos and João Paulo Sousa 1370 Motivation, a key variable within brand management…………………………………………………….. Valent Valentina Iuliana Diaconu 1381 Family Business Succession and Its Tax Effects in the Czech Republic...................................................... Monika Hodinková, Roman Horák and Eva Vincencová 1389 E-learning Critical Success Factors (CSFs) and Motivation to Learn: A Study at Universiti Teknologi MARA (UiTM)......................................................................................................................................... Dang Merduwati Hashim,Siti Arpah Noordin, Haslinda Husaini and Syamimi Zakaria 1394 The Everyday Life Information Seeking (ELIS) Among Malaysian Young Adults in News Media Consumption……………………………………………………………………………………………….. Dang Merduwati Hashim,Siti Arpah Noordin,Haslinda Husaini and Siti Salwa Abdul Rahman 1403 Consolidated Group of Taxpayers in Different Countries: Conditions and Restrictions Comparison…….. Kristina Alekseyevna Bannova,Natalia Vladimirovna Pokrovskaia,Natalia Valentinovna Koroleva Tatiana Gavrilovna Ryzhakina and Evgeniya Nicolayevna Dyrina 1419 Transfer Of Technology Towards The Internet Of Things Paradigm……………………………………... Olga Bucovetchi,Paul Niculescu Mizil Gheorghe and Cristina Petronela Simion 1430 Multidimensional Reliability Concept in Dynamic Control Structures for Executing Production Projects…………………………………………………………………………………………………….. Iwona Lapunka,Katarzyna Marek-Kolodziej and Piotr Wittbrodt 1437 The importance of accommodation establishments in tourism and their localization: the case of the chosen area in the Czech Republic………………………………………………………………………… 1442 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth xi Roman Švec, and Petra Solarová Speed Estimation toward Target Capital Structure and Dividend Policy: A Case of Family versus Non- Family Companies in Pakistan…………………………………………………………………………….. Safdar Husain Tahir, Sanaullah Ansari, Hazoor Muhammad Sabir and Tanzeela Hanif 1454 Housing Regional Development versus Population Economic Situation in Slovakia……………………. Daniela Spirkova,Beata Stehlikova and Maria Zubkova 1468 Synergetic advantage of strategic Mergers and Acquisitions in Pakistan…………………………………. Safdar Husain Tahir,Fatima Arif,Hazoor M. Sabir and Nadeem Iqbal 1477 An extended theory of planned behaviour in predicting individual charitable giving…………………….. Nurul Amyra Mat Isa,Abd Halim Mohd Noor and Mohd Saiyidi Mokhtar Mat Roni 1499 Religious Based Charity and Transparency: A Content Analysis of Waqf Organizations Website ……… Abd Halim Mohd Noor,Roshayani Mohd Arshad and Nurjannah Salleh 1509 La Typographie Du Site Web : Entre La Théorie Et La Pratique………………………………………….. Jean-François Lemoine and Raouf Zafri 1517 Individual Human Resource Management and Development: Career Management……………………… Viviana Meirinhos and Susana Silva 1537 A model for analyzing the expected revenues resulted from the development of new products within strategic alliances.......................................................................................................................................... Ana-Maria Giurea 1540 Goodwill Impairment versus Amortization: Research of Practice and the Theoretical Basis……………... Generalova Natalia,Sokolova Natalia and Popova Ekaterina 1549 Implementation, Resource Allocation and Strategic Planning for a Better Corporate Strategy…………… Bodislav Dumitru-Alexandru,Cosma Maria Roxana,Angheluță Petrică Sorin,Bălu Evelina Petronela And Pascu Bogdan, 1560 Dealing with the “New Normal” Emerged After the Economic Crisis…………………………………….. Bran Florina,Ioan Ildiko,Rădulescu Carmen Valentina,Iovițu Mariana,Bodislav Dumitru-Alexandru and Huru Dragoș 1568 Theory and Practice on Romania’s Role in the Globalization Process …………………………………….. Ariciu Adrian,Buzoianu Ovidiu Andrei Cristian,Popescu Ion Petru, Diaconu Ione and Barbu Cătălin Alexandru 1576 Societal Human Resources Management and Development………………………………………………. Viviana Andrade Meirinhos,Ana Isabel Couto and Ana Luisa Moreira Soares Martinho 1584 En Table of Content Government Higher Education Institutions Relationship Vide the Lens of the Principal-Agent Theory.... Kofar-Sauri Bello Garba, Abd Rahman Ahmad, Ng Kim Soon and Abubakar Sadiq Bappah 1 Does Reputational Resources Influence Export Performance?..................................................................... Orlando Manuel Martins Marques De Lima Rua and Alexandra Maria Santos Silva França 10 Factors affecting students’ motivation: a case study from South East European University.................. Sadri Alija and Fitim Deari 18 Improvement of the Procedure of Internal Audit at Tpu (Institute of Natural Resources)..................... Marina.V. Verkhovskaya, Oleg V. Khazanov, Ju.Vasina and Nadezhda A. Gavrikova 31 Improving Environmental Sustainability in Freight Transport in Romania..................................... Georgiana Marin, Zoltan Kato 38 Performance-Based Research Funding System at Higher Education Institutions............................... Abd Rahman Ahmad, Ng Kim Soon, Russayani Ismail, Alan Farley and Siti Norfariza Sunari 47 Mathematical models for optimization of tariffs in risky types of insurance............................................ Kalashnikova Tatyana Vladimirovna, Krivovyaz Natalia Viktorovna and Zemtcov Anatoly Anatolievich 52 Forecasting demand of specialists with higher education for Russian economy ............................... Potekhina NinaVasilevna, Shulinina Yulia Igorevna, Chikov Mikhail Vladimirovich and Sannikova Inessa Anatolevna 60 The Cyberspace in relation to the cultural memory.................................................................. Olga Loiko, Olga Mashkina, Svetlana Dryga, Valentina Tolkacheva and Yuliya Zeremskaya 68 Digital Skills for Communication of Government and Society on the Internet................................. Nataliya Meshcheryakova, Natalia Lukianova, Liliya Kiriyanova and Alyona Ivchik 74 Entrepreneurial Ecosystem of Small Medium Industries (SMEs): A Preliminary Study in Malaysia........ Wan Fauziah Wan Yusoff, Abdul Razak Ahmad and Kamariah Ismail 78 Sustainable Development Challenges in Transportation in European Countries during the Economic Crisis....................................................................................................................... Georgiana Marin 87 Analysis of Kids Apparel Market Segmentation Amongst Millennial Moms (an Implication for Kids Apparel Retailer in Jakarta)............................................................................................. Annetta Gunawan, Ina Melati Indartoyo and Brian Garda Muchardie 99 Downshifting: Escaping the Rat Race................................................................................. Krinitcyna Zoya Vasilievna, Kopilevitch Valeria Vadimovna and Mikhailova Tatyana Romanovna 112 Preserving the Electronic Records Event History Metadata (PEREHM): Model Verification Technique... Ap-Azli Bunawan, Sharifalillah Nordin, Haryani Haron and Ahmad Zam Hariro Samsudin 118 What Drives the Decision to Switch to Islamic Banking? Evidence from the UAE............................ Fauzia Jabeen, Anamitra Shome and Rajesh Rajaguru 123 Statistical analysis of the human and financial resources of cluster............................................... 133 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth ii Gromova Tatiana Victorovna, Koroleva Natalia Valentinovna and Adelshin Ruslan Rimovich The Effect of Clarity of Business Vision and Top Management Support on the Quality of Business Intelligence Systems: Evidence from Indonesia...................................................................... Sri Mulyani Sadikun, Jufri Darma, Citra Sukmadilaga , Rohail Hassan, Ida Farida Abdul Gafur and Muhammad Agus Arifin 138 Development of Accessible Educational Environment For Students with Special Needs..................... Olga Solodovnikova and Galina Tsoy 148 Systematic Development of Ontology-Based Decision Support System for Solving Emergency Incidents.................................................................................................................. Martina Husáková 152 Intangible Assets, Economic Models and Neural Network......................................................... Eugenia Iancu and Gabriela-Liliana Cioban 157 The Dichotomy of Business and Society through the Lens of Strategic Philanthropy: Mapping the Influences of Socio-Cultural Context.................................................................................. Jolita Vveinhardt and Rasa Zygmantaite 165 Rethinking the Nature of Firm: New Paradigms..................................................................... Aurel Burciu and Rozalia Kicsi 179 Financial Risk Management by Means of Financial Options...................................................... Tatiana V. Kalashnikova, Tatiana S. Selevich, Natalia E. Danilova and Maxim A. Sorokin 189 The Demographic Pressures on Public Pension Systems........................................................... Tudor Colomeischi and Eugenia Iancu 194 The Strategic Collaboration between European Countries - Solution for Regional Development and Convergence.............................................................................................................. Petre Adrian and Florea Cristina Andreea 200 Disclosure of Social Responsibility Practices at Multinational Enterprises: empirical evidence for Lithuania.................................................................................................................. Daiva Zostautiene, Dalia Susniene, Ojaras Purvinis, Ineta Puckyte and Gediminas Sargunas 206 Project Management Standards........................................................................................ Petr Rehacek 218 Problems and Prospects of Interaction between Employers and Universities: Approaches to Assessing Employer Satisfaction with Professional Skills of Graduates...................................................... Inna Krakovetskaya, Olga Lutoshkina, Evgeniy Kotik and Tatiana Ilyina 232 The Impact of Transnational Corporations in Romanian Economy............................................... Gabriela Liliana Cioban and Eugenia Iancu 237 Certain Aspects of Decision–Making per Rollam in Limited Liability Companies in the Czech Republic. Lenka Hanáková 246 Differences in Municipal Structure in Czech and Slovak Republic with Emphasis on Delegated Powers.. Jan Fuka, Lucia Grešová and Karel Šatera 252 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth iii Multicriteria Evaluation of Gifted Students.......................................................................... Petr Dostál, Eva Machů and Stanislav Škapa 262 Measure of Learning Process Effectiveness at NYIT through the Seven Principles of Good Practice........ Hassan Younies, Seham Hussein, Amna Shafiq, Sarah Chehade and Maryam Fahel 269 A Panel Data Assessment of the Link between Corporate Governance and Taxation for U.S. Listed Companies................................................................................................................ Radu Alin Păunescu, Georgeta Vintilă and Ştefan Cristian Gherghina 279 The Attitude to Islamic Taxation in Russia: Does Financial Ethics Matter?................................................ Nadezhda A. Lvova, Viktor V. Ivanov and Natalia V. Pokrovskaia 294 Measuring Innovation and Predicting Firm Performance (Part 1)................................................ Michael Studeny, Andreas Bartels, Manfred Rauch, Matthias Scheiblich and Klaus Vogel 305 Social and Environmental Risks: The Role of Board Members................................................... Faizah Darus and Tamoi Janggu 316 Cost-Benefit Analysis for Green Fertilizer Technology Development: A Case in Malaysia.................. Fong-Woon Lai, Muhammad Kashif Shad and Shahrina Md Nordin 326 The Link Between Corporate Governance and Corporate Social Responsibility Disclosures: A Focus on the CSR Primary Dimensions.......................................................................................... Haslinda Yusoff, Alia Dalila Abdul Jamal and Faizah Darus 333 Conceptualizing Values as Point of Departures in Penetrating Market Adopters of Green High-Tech Product..................................................................................................................... Ismi Rajiani, Edna Buyong and Datin Suraya Ahmad 343 “Semiotic Attractor”: A Model for the NBICS-Technologies Coherence Management....................... Kirill E. Evdokimov, Valery G. Kuznetsov, Maria V. Melik-Gaykazyan and Irina V. Melik-Gaykazyan 355 Prediction of Debtor Solvency: Developing Bankruptcy Framework in Russia................................. Neli R. Abramishvili, Nadezhda A. Lvova, Viktor V. Ivanov and Natalia S. Voronova 362 Trust-Based Recommender Systems: An Overview................................................................ Afef Selmi, Zaki Brahmi and Mohamed Mohsen Gammoudi 371 Introduction des items inversés dans les échelles de mesure : Application à l’échelle du partage des connaissances ............................................................................................................ Sanaa Boukhari 381 Marketing Justification of a Project Focused on Introducing the Innovative Cloud Service “MedKid” to the Market................................................................................................................. Olga S. Selevich, Tatiana S. Selevich, Barsbold Purevdorge and Irina A. Dubinina 402 The Phenomenon of Dynamic Competences in University Graduates Professional Training................. Andrey Selyutin, Elena Selyutina and Nikita Chasovsky 409 Empirical Research on the Link between Corporate Governance and Financial Performance of Technology Companies on Nasdaq Stock Exchange............................................................... Georgeta Vintilă and Radu Alin Păunescu 412 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth iv Tax Reforms for Sustainable Economic Growth of the National Economy: Case of China................... Natalia V. Pokrovskaia, Boris I. Sokolov and Viktor V. Ivanov 429 Tax Burdens of Russian Oil Producing Companies – Comparative Analysis ................................... Sharf Irina, Grinkevich Larisa, Tsibulnikova Mararita and Grinkevich Anastasiya 440 Perturbation Innovatrice et Dynamique De La Concurrence: Cas Des Entreprises Algériennes............. Nawal Chemma, Abdelatif Kerzabi and Zina Arabeche 448 Accounting for lease: history, development and challenges........................................................ Valery V. Kovalev and Vitaly V. Kovalev 457 Owner Family: Critical Success Factor for the Success of Business Succession in Family Owned Companies................................................................................................................ A. Chamaru De Alwis 466 Library Therapeutic Landscape Quality of the Public Library: A Conceptual Framework.................... Siti Arpah Noordin, Haslinda Husaini, Shamila Mohamed Shuhidan and Dang Merduwati Hashim 479 The Impact of Time and Regime on External Debts of Pakistan: An Empirical Study........................ Nawaz Ahmad, Jolita Vveinhardt and Rizwan Raheem Ahmed 486 Assimilating the Physical, Virtual and Social Characteristics of the Malaysian State Mosque Learning Commons: a Proposed Framework.................................................................................... Siti Arpah Noordin, Mad Khir Johari Abdullah Sani, Mohamad Noorman Masrek and Ahmad Nadzri Mohamad 498 Community Participation in Jayapura Process Development Program: Towards Good Governance........ Suwandi 505 Sustainable Development Influence on the Competitive Advantage of Companies........................... Larisa Ivascu, Lucian-Ionel Cioca and Simona Rus 510 Role of the Banking System in the National Economic Stability................................................. Simona Rus, Francisco Xavier Pujol and Marian Mocan 518 Factors Influencing Customer Satisfaction towards E-shopping in Malaysia.................................... Abdullah Sarwar, Seethaletchumy Thambiah and Ahasanul Haque 527 The Rise of Cyber Market for Stock Art: Assets Aggregation and the Wealth of Mass Creativity........... Victor S. Voronov and Viktor V. Ivanov 537 Breakthrough Innovation Development within Established Enterprises: Entrepreneurial Behavior and Agile Approach........................................................................................................... Georgy Laptev and Dmitry Shaytan 546 Generation Y – Trends and Challenges for the Retail Market..................................................... Ştefan Alexandru Catană 550 The building of a single information space and the elimination of administrative barriers under the enlargement of the Eurasian Economic Union.......................................................................... Oksana Vladimirovna Bleikher, Vera Valentinovna Ageeva, Tamara Nikolaevna Fedorova, Natalia Borisovna Butorina and Oksana Evgenievna Brazovskaya 554 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth v The Consolidated Groups of Taxpayers in the Context of Social Responsibility in Russia................... Anna Sergeevna Fedenkova, Natalia Vladimirovna Pokrovskaia, Khaperskaya A. V and Dyrina E. N 563 An Interdisciplinary Project in the Engineering Education: Obstacles in Practice and Evaluation Criteria.. Natalia A. Goncharova, Margarita P. Zavyalova and Lyudmila V. Karlova 568 Methods of the Economy Competitiveness Ensuring (the Experience of Russia).............................. Vladimir Plotnikov and Andrey Prolubnikov 572 Effective Management of Recreation Resources for Human Capital Increase.................................. Tsibulnikova Margarita, Pogharnitskaya Olga and Adam Aleksandr 579 Incorporating Knowledge Management Activities and Phases of the Decision Making Process as a Conceptual Model........................................................................................................ Wa’el Hadi, Mufleh Amin AL Jarrah and Samer Alhawari 586 Framework for Strategic Change Management – Theory and Praxis............................................. Libor Gála and Martin Hladík 594 Effective Selection of Multidisciplinary Working Teams in Manufacturing Companies...................... Michał Sąsiadek and Julian Jakubowski 607 Value Stream Mapping of a Mechanical Assembly Process....................................................... Michał Sąsiadek and Josef Basl 612 Concept of Flexible Components Selection in Project Management Methodology............................ Katarzyna Marek-Kolodziej, Iwona Lapunka and Alfred Paszek 623 Microfinance a New Approach for Social and Financial Inclusion............................................... Otilia Manta 635 The Main Statistical Indicators Analysis of Cereal Production in Romania and In Development Regions for the Period 1990-2014................................................................................................ Raluca Necula, Manea Draghici, Diana Maria Necula and Rozi Liliana Berevoianu 650 Calculation System used in Technical and Economic Substantiation of Production Costs and Estimation of Capitalization Prices for Crops. Case Studies: Vegetables Crops in Field and in Protected Spaces from Romania............................................................................................................ Rozi Liliana Berevoianu, Diana Maria Necula and Raluca Necula 668 Evaluating employee performances in the Romanian organizations............................................ Alexandra Florina Beiu 680 Research on the Relationship between GDP, Unemployment and Employment in the EU-28............... Agatha Popescu 686 Research on the Correlation between Economic Growth, Unemployment and Employment. A case study-Romania .......................................................................................................... Agatha Popescu 696 Stochastic Model of Inventory Control............................................................................... Pavel Pražák 707 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth vi Study on the Dynamic Factors of Qingdao Industrial Transformation and Upgrading........................ Xu Lixun and Xu Panpan 712 A Country Under Siege: Reflection of Identity Crisis on the Formation of Public Opinion in Turkey...... Banu Baybars Hawks 720 Policies and Protections for Ageing Society in Malaysia........................................................... Olivia Tan Swee Leng, Nasreen Khan, Rossanne Gale Vergara and Shereen Khan 728 Scenarios for regionalization – Analysis on Romania’s educational system using Onicescu informational statistics..................................................................................................................... Ioana-Ruxandra Lie, Niculae V. Mihăiţă, Corina – Ionela Dumitrescu and Răzvan – Mihai Dobrescu 735 Documentation Strategy in Collecting Intangible Cultural Heritage (ICH) Collection at Cultural Heritage Institutions: A Conceptual Framework..................................................................... Mazlina Pati Khan, Abdul Latif Abu Bakar and Khairul Azhar Mat Daud 742 Resilience of the European Nations against Antropological Risks: A Need of Development of Holistic Framework................................................................................................................. Bohuslav Pernica and Hana Tomášková 748 The impact of Knowledge Based Organizations on Managerial Reengineering................................. Ion Verboncu, Adela Anca Fucec, Andrei Ionut Serban and Margareta Rusu 753 The Effect of Foreign Direct Investments on Primary Industry in Emerging Economy: Case of Eurozone in the Light of Current Economic Instability and Uncertain Economic Climate................................ Alexandra Bratu and Camelia Stefan 765 Empirical Analysis of the Effect of Exchange Rate Volatility and Capital Inflows on Economic Growth in Nigeria (1970 – 2013)................................................................................................ Ajayi E. Olusuyi, T. O. Akinbobola, Samuel Okposin and Oluyomi Ola-David 769 Proposition D’un Modèle Conceptuel De La Résistance A L’adoption Des Panneaux Solaires Photovoltaïques........................................................................................................... Maroua Dridi and Salem Ben Brahim 786 A Guide of Culture Model for ascension on Education Pyramid................................................. Gratiela Dana Boca, Lindita Mukaj and Marsida Vishkurti 790 Towards the Use of E-Learning in Saudi Electronic University................................................... Fahad A. Al Othman, Talal R. Alanazi, Abdullah I. Alhetheny and Methkhar A. Alshaamry 807 Utilization of Controlling and Other Methods on Base of Pdca Model.......................................... Lukáš Kruml and Renáta Myšková 814 The Russian Stock Market: Is It Still Efficient?............................................................................................ Ivan A. Darushin, Nadezhda A. Lvova ,Viktor V. Ivanov and Natalia S. Voronova 818 Effects of Value Added Tax (VAT) Reduction on Tourism in Romania......................................... Stoicea Paula and Burcea Mariana 829 Open Innovation as a Competitive Advantage, Process of Implementation..................................... Ivana Čermáková and Simona Činčalová 837 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth vii The Prospects for the Implementation of Industrial Policy in Countries in tThe Medium Term.............. Olga Kryzhanovskaya, Yulia Vertakova, Vladimir Plotnikov and Larisa Sevriukova 845 Recruitment Methods for Students.................................................................................... Jakub Jirasko, Martin Hynek and Simon Pusman 857 Students' Attitudes toward Problem-Based Learning – Analog Electronic Course in the Electrical Engineering Programs in PPU: A Case Study....................................................................... Abdallah M. Arman 863 Marketing Strategy for Effective Customer Relationship Management.......................................................... Kamila Tislerova 875 Methodological Approaches to Customer Satisfaction Measurement........................................................... Kamila Tislerova 880 Main Aspects of Company’s Success: an Effective Leadership or the Ability to Manage Employees’ Emotions.................................................................................................................. Yulia Vladimirovna Babanova, Anna Yuryevna Dolinskaia and Vladimir Petrovich Gorshenin 888 Implementing Strategic Trade Act 2010 for Academic Researchers in Malaysia............................... Olivia Tan Swee Leng, Shereen Khan, Rossanne Gale Vergara and Nasreen Khan 894 Determination of Adoption Success Factors for Cloud Systems in Innovative Supply Chain Firms in Qatar....................................................................................................................... Mohamed Alsayed, Kamal Al-Adaoui, Mohammadamin Mohammadi, Ali Al Mulla and Anas A. AL Bakri 900 Assessing User Engagement in Digital Library Context ........................................................... Mohamad Noorman Masrek and Mohd Sazili Shahibi 918 Customer Reactions to Service Failure and Recovery in the Restaurant Industry: A Covariance-Based SEM Approach.......................................................................................................... Muhammad Hafiz Abd Rashid, Fauziah Sh. Ahmad and Rahayu Hasanordin 926 Dynamics of Investment of Mandatory Private Pension Funds from Romania during May 2008 - March 2015........................................................................................................................ Tudor Colomeischi 936 Negative Interest in IFRS............................................................................................... Mário Papík 944 The Relationship between Knowledge Characteristics and Innovative Work Behavior in Malaysian Federal Government..................................................................................................... Mohamad Noorman Masrek, Nur Izzaty Yusof, Shamila Mohd Shuhidan and Siti Arpah Noordin 951 Green Management Implementation on an Example of Luxury Class Hotels in Slovakia..................... Petr Scholz and Ivica Linderová 963 Succession Planning and Capital Structure of Family-Owned Businesses in the UAE........................ Sherine Farouk Abdel All and Iliya Nikolov Komarev 972 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth viii The impact of regional disparities in economic and social regional development process in Romania...... Andra-Mădălina Pantilie 977 Supply Chain Management Strategy for an Effective Collaboration: A Case Study in Malaysia............ Fitra Lestari, Kamariah Ismail, Abu Bakar Abdul Hamid, Wan Zaidi Wan Omar and Wan Fauziah Wan Yusoff 982 Emotional Labour and the Job Satisfaction of Bank Tellers in Sri Lanka....................................... A. Chamaru De Alwis and K.A.S.D Kodikara 990 Accessible Tourism Services on an Example of Accommodation Facilities in Prague........................ Ivica Linderová and Petr Scholz 1004 Etude de la Concurrence dans la Grande Distribution............................................................... Baklouti Hayani Dhouha and Musatpha Zghal 1013 The Planning Process in Contemporary Russian Enterprises...................................................... Tukhvatulina Liliya, Cherepanova Natalia, Mirza Nataliya and Dow Jun 1021 Fiscal policy and systemic risk of stock markets in EU countries from Central and Eastern Europe......... Stela Jakova, Dumitru-Cristian Oanea and Gabriela-Victoria Anghelache 1027 Theoretical Framework for Early Warning System in Project Management.................................... Iwona Pisz, Iwona Lapunka and Piotr Wittbrodt 1038 ERP System for Production of World-Renowned Sewing Machines: A Case Study........................... Hana Klčová and Petr Sodomka 1049 Goodwill Impairment versus Amortization: Research of Practice and the Theoretical Basis................. Generalova Natalia, Sokolova Natalia and Popova Ekaterina 1058 An Automated Algorithm for Generating Neural Networks for Stock Value Prediction...................... František Hortai 1069 Application of Fuzzy Logic in the Process of Information Security Risk Assessment......................... Mojmír Kokles, Jana Filanová and František Korček 1078 The Strategic Alignment of IT with Business Activities............................................................ Anita Romanová, Vladimír Bolek, Michal Zelina and František Korček 1089 Propulsive Cluster as a Tool to Promote Economic Growth....................................................... Yulia Vertakova 1100 The Methodical Approach to the Evaluation and Development of Clustering Conditions of Socio- Economic Space......................................................................................................... Yulia Vertakova, Igor Risin and Yury Treshchevsky 1109 Public-private partnershipsin the implementation of cluster initiatives.......................................... Irina Ershova, Olga Sogacheva and Alexandra Devyatilova 1119 Development Trends in the Progress of Industrial Production in Russia on the Basis of the Foreign Trade Analysis .......................................................................................................... Irina Ershova, Aleksei Ershov and Vyacheslav Ashkhotov 1126 Government Support Tools for Small Business: Russian and Foreign Experience.............................. 1134 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth ix Yulia Vertakova, Yulia Polozhentseva, Evgeniy Leontyev and Maria Klevtsova Influence of Economic Sanctions on the Financial Resources of Russian Organizations..................... Elena Sysoeva, Elena Budilova and Igor Risin 1145 Education innovation strategy and implementation of projects focused on methods of modern technical practice.................................................................................................................... Tomas Keckstein, Jakub Jirasko and Antonin Max 1157 Motivation of students................................................................................................... Antonin Max, Tomáš Keckstein and Šimon Pušman 1162 Practical Implications of the Weak Signals Concept for Control System of Production Projects Execution.................................................................................................................. Piotr Wittbrodt, Alfred Paszek and Iwona Lapunka 1166 Romanian SMEs' Performance in the Knowledge Economy...................................................... Adela Anca Fucec and Alexandru-Emil Popa 1179 Social Software and Online Collaboration Tool: A Comparison Based on User Expectations............... Stefano Santo Sabato, Federico Pici, Anna Lisa Guido and Alberto Bucciero 1188 The impact of CSR on company's stock price: Evidence from Bucharest Stock Exchange................... Adina Dornean and Dumitru-Cristian Oanea 1200 Productivity and Motivation of Employees in the Services Sector ............................................... Ludmila Nadreeva, Julia Gaynutdinova and Guzel Rakhimova 1211 Study on Motivating the Involvement of the Companies in Romania, in Social Responsibility Actions.... Andrei Radu Iova, Daniela Crețu and Mariana Burcea 1220 L’Impact de la Mise en Scène de l’Emotion Dans la Publicité Selon le Profil Psychologique des Récepteurs ................................................................................................................ Mustapha Zghal and Sonia Ktari Alioui 1230 Fuzzy approach for evaluation bank ́s client......................................................................... Šárka Křížková and Hana Tomášková 1249 Energy Markets under MiFID 2 Legislation........................................................................ Zuzana Stoličná and Dalibor Černička 1256 Management of Mobile Devices – How to Implement a New Strategy.......................................... Martin Brodin 1261 L’agriculture pour Répondre aux Défis Alimentaires en Afrique du Nord: Enjeux Théoriques et Empiriques............................................................................................................... Imen Turki Abdelhedi and Sonia Zouari 1269 Customer Relationship Management (CRM) in Small Brick-And-Mortar Retail Shops: Back to the Essence of CRM......................................................................................................... Petra Solarová and Roman Švec 1279 Visual Appeal of Destination web pages: An Exploratory Eye tracking study on Generation Y............. 1289 Innovation Management and Education Excellence Vision 2020: Regional Development to Global Economic Growth x Gustavo Barbosa Rosa, Petr Janeček and Jan Tlučhoř An FCA-Based Information Retrieval Algorithm using Prime Numbers....................................... Mahran Farhat and Mohamed Mohsen Gammoudi 1300 Monitoring System through Improved Governance and Audit: The Case of Malaysian Public Universities Nawal Kasim,Jamali Shamsuddin,Amrizah Kamaluddin and Syed Ahmed Salman 1315 Achieving Effective Waqf Management through Compliance with Shari’ah Governance Practices........ Nawal Kasim, Sheila Nu Nu Htay and Syed Ahmed S