Preference Disaggregation In Multiple Criteria Decision Analysis: Essays In Honor Of Yannis Siskos (multiple Criteria Decision Making)

Annotation This book presents the main principles of preference disaggregation analysis and covers theoretical advances in preference modelling, group decision making, classification methods, robustness analysis, process mining, and decision support systems. In addition, it highlights several applications of the preference disaggregation analysis in a wide range of areas, such as customer satisfaction analysis, consumer behavior, energy and environmental policy, strategy development, and agricultural marketing. This book was published in honor of Yannis Siskos on the occasion of his retirement from the University of Piraeus, Greece. It offers a unique snapshot of the preference disaggregation philosophy in multiple criteria decision analysis and presents a range of research ideas, many of which were significantly influenced by Professor Siskos work Preface 6 Contents 11 Selected Publications of Yannis Siskos 13 Books 13 Guest Editorship 13 Papers in Refereed Journals 14 Papers in Contributed Volumes 18 What Is a Decision Problem? Designing Alternatives 20 1 Introduction 20 2 Concepts and Notation 21 3 Constructing A as a Recursion 23 4 Generating Known Alternatives 25 5 Generating Unknown Alternatives 27 6 Discussion 31 7 Conclusions 32 References 33 MCDA Approaches for Efficient Strategic Decision Making 35 1 Strategic Decisions 35 1.1 Strategic Choices 35 1.2 Decision-Making Framework for Strategy-Formulation 37 2 The Role of MCDA in Strategic Decision Making 38 2.1 Strategic Decision-Making as a Multicriteria Process 38 2.2 Challenges in Applicability of MCDA in Strategic Decisions 40 3 Facing the Challenges in MCDA Applications for Strategic Decisions 42 3.1 The Facilitated Mode of OR Consultancy 42 3.2 The Importance of Robustness in Choice of Strategic Actions 45 4 Applications 50 4.1 Evaluating Strategic Actions for a Greek Publishing Company 50 4.1.1 A Case Study: Developing Strategic Publishing Actions in Greece 50 4.1.2 Designing a Multicriteria Evaluation System 51 4.1.3 Implementation of ELECTRE II Method 54 4.2 Development of the Social Development and Human Rights Medium Term Strategic Plan for Pernambuco 2008–11 57 4.3 Siting an Open Market Case Using Robust Facilitated Approach 61 5 Conclusions and Further Research 71 References 73 Collaborative Decision Making for Small Groups Utilizing UTAMethods 77 1 Introduction 77 2 Collective Functions of Individual Preferences and UTA Methods 79 2.1 A Priori Aggregation of Individual Rankings 81 2.2 A Posteriori Aggregation of Individual Preference Models 83 3 Methodological Approach and Illustration Example 84 3.1 A Priori Aggregation of the Individual Preferences 86 3.2 A Posteriori Collective Preferences Aggregation 87 4 Conclusions and Perspectives 88 References 92 Disaggregation Approaches for Multicriteria Classification:An Overview 95 1 Introduction 95 2 The Framework of Multicriteria Classification Problems 96 2.1 General Setting 96 2.2 Decision Models 99 2.2.1 Value Function Models 99 2.2.2 Outranking Relations 101 3 Approaches for Inferring Multicriteria Classification Models from Decision Examples 103 3.1 Model Inference for Value Functions 103 3.2 Inferring Outranking Models 106 4 Robustness Issues 107 5 Conclusions and Future Research 109 References 110 Multiple Criteria Approaches for Customer SatisfactionMeasurement 113 1 Introduction 113 2 The MUSA Method 115 2.1 Basic Models 115 2.2 Results and Indices 121 2.3 Fitting and Stability 122 3 Extensions of the MUSA Method 125 3.1 Additional Properties and Preferences 125 3.2 Interacting Criteria 127 3.3 Least Square Approach 131 4 Other Approaches 134 4.1 Fuzzy MUSA Method 134 4.2 Outranking Approaches 136 5 Concluding Remarks 139 References 139 Projects Portfolio Selection Framework Combining MCDA UTASTAR Method with 0–1 Multi-Objective Programming 142 1 Introduction 143 2 Background in Projects Portfolio Selection 145 3 Methodological Framework for Projects Portfolio Selection 149 4 The Case Study 155 5 Conclusions 161 References 161 Applying the Disaggregation-Aggregation Paradigm for Crude Oil Pipeline Risk Management 164 1 Introduction 165 2 Background 166 2.1 Pipeline Failure Factors 166 2.2 Related Works 167 2.3 Case Study 168 3 Methodology 168 3.1 Basic Elements of the Algorithm 168 4 Pipeline Risk Assessment 170 4.1 Risk Assessment Criteria 170 4.2 A Dedicated Software Tool 172 4.3 Results 174 5 Conclusions 177 References 178 International Cooperation for Clean Electricity: A UTASTAR Application in Energy Policy 180 1 Introduction 180 2 A Review of Applications in Energy Policy 182 3 The UTASTAR Method 183 4 A Preference Disaggregation Approach to Formulating Energy Policy 188 5 Conclusions 195 References 197 Developing Regional Strategies Based on Tourist Behaviour Analysis: A Multiple Criteria Approach 204 1 Introduction 204 2 Methodology 206 2.1 Application Context 206 2.2 The MUSA Method 207 3 Results 208 3.1 General Statistics 208 3.2 Satisfaction Analysis 210 3.3 Loyalty Analysis 215 4 Strategic Plan 219 5 Conclusions 220 Appendix: The MUSA Method 221 References 225 Analyzing Perceived Quality of Health Care Services: A Multicriteria Decision Analysis Approach Based on the Theory of Attractive Quality 227 1 Introduction 227 2 Kano's Model 229 3 Methodological Framework 234 3.1 Derived Importance Using the MUSA Method 234 3.2 Dual Importance Diagram 236 4 Application 237 4.1 Survey and Satisfaction Criteria 237 4.2 MUSA Results and Classification of Criteria and Subcriteria 239 5 Concluding Remarks 245 Appendix 1: The MUSA Method 246 Appendix 2: Estimated Subcriteria Weights for Satisfied and Dissatisfied Citizens 248 References 249 Front Matter ....Pages i-xix What Is a Decision Problem? Designing Alternatives (Alberto Colorni, Alexis Tsoukiàs)....Pages 1-15 MCDA Approaches for Efficient Strategic Decision Making (Nikos Tsotsolas, Spiros Alexopoulos)....Pages 17-58 Collaborative Decision Making for Small Groups Utilizing UTA Methods (Athanasios Spyridakos, Denis Yannacopoulos)....Pages 59-76 Disaggregation Approaches for Multicriteria Classification: An Overview (Michalis Doumpos, Constantin Zopounidis)....Pages 77-94 Multiple Criteria Approaches for Customer Satisfaction Measurement (Evangelos Grigoroudis, Yannis Politis)....Pages 95-123 Projects Portfolio Selection Framework Combining MCDA UTASTAR Method with 0–1 Multi-Objective Programming (Isaak Vryzidis, Athanasios Spyridakos, Nikos Tsotsolas)....Pages 125-146 Applying the Disaggregation-Aggregation Paradigm for Crude Oil Pipeline Risk Management (Stelios Antoniades, Nikolaos Christodoulakis, Pavlos Delias, Nikolaos Matsatsinis)....Pages 147-162 International Cooperation for Clean Electricity: A UTASTAR Application in Energy Policy (Alexandros Nikas, Haris Doukas, Eleftherios Siskos, John Psarras)....Pages 163-186 Developing Regional Strategies Based on Tourist Behaviour Analysis: A Multiple Criteria Approach (Pavlos Delias, Evangelos Grigoroudis, Nikolaos Matsatsinis)....Pages 187-209 Analyzing Perceived Quality of Health Care Services: A Multicriteria Decision Analysis Approach Based on the Theory of Attractive Quality (Evangelia Krassadaki, Evangelos Grigoroudis)....Pages 211-235