Practical Aspects of Knowledge Management: 5th International Conference, PAKM 2004, Vienna, Austria, December 2-3, 2004, Proceedings (Lecture Notes in Computer Science)

This Book Contains The Papers Presented At The 5th International Conference On Pr- Tical Aspects Of Knowledge Management Organized By The Department Of Knowledge Management, Institute Of Computer Science And Business Informatics, University Of Vienna. The Event Took Place On December 02–03, 2004 In Vienna. The Pakm Conference Series Offers A Communication Forum And Meeting Ground For Practitioners And Researchers Engaged In Developing And Deploying Advanced Bu- Ness Solutions For The Management Of Knowledge And Intellectual Capital. Contributions Pursuing Integrated Approaches Which Consider Organizational, Technological And C- Tural Issues Of Knowledge Management Have Been Elected For Presentation. Pakm Is A Forum For People To Share Their Views, To Exchange Ideas, To Develop New Insights, And To Envision Completely New Kinds Of Solutions For Knowledge Management Problems. The Accepted Papers Are Of High Quality And Are Not Too Specialized So That The Main Issues Can Be Understood By Someone Outside The Respective ?eld. This Is Crucial For An Interdisciplinary Exchange Of Ideas. Like Its Predecessors, Pakm 2004 Featured Two Invited Talks. It Is A Real Joy Seeing The Visibility Of The Conferenceincrease And Noting That Kno- Edge Management Researchers And Practitioners From All Over The World Submitted - Pers. This Year, 163 Papers And Case Studies Were Submitted, From Which 48 Were - Cepted. The Kmdl Knowledge Management Approach: Integrating Knowledge Conversions And Business Process Modeling -- A Jxta-based Framework For Mobile Cooperation In Distributed Knowledge Spaces -- Towards An Evaluation Framework For Knowledge Management Systems -- I-know What You Will Know In Knowledge Management -- Decision Aid To Support The Building Of Competencies Development Scenarios Within Networks Of Smes -- Minet: Building Ad-hoc Peer-to-peer Networks For Information Sharing Based On Mobile Agents -- Using Text Mining To Create Actionable Knowledge: Application To Network Failure Incident Reports -- Shared Views On Mobile Knowledge – A Concept Of A Graphical User Interface -- Integrating Knowledge Management And Groupware In A Software Development Environment -- Knowledge Management In Data And Knowledge Intensive Environments -- Knowledge Management In An Enterprise-oriented Software Development Environment -- Towards A Knowledge-aware Office Environment --^ Evaluation Of An Approach To Expertise Finding -- Collaborative Knowledge Transfer By Annotating Documents -- Representing Knowledge Gaps Effectively -- Security Design, Organization Dynamics And Performance: More Than Meets The Eye -- Knowledge Exploitation From The Web -- Developing An Integrated Retrieval System For Web Databases -- Incremental Knowledge Management Of Web Community Groups On Web Portals -- Automatic Generation Of Taxonomies From The Www -- Corporate Innovation Engines: Tools And Processes -- Integration Of Business Process Support With Knowledge Management – A Practical Perspective -- Towards A Systematic Approach For Capturing Knowledge-intensive Business Processes -- The Concept Of Elimination Of Barriers To The Implementation Of Integrated Systems With The Use Of I-case Tools -- Xarop: A Midterm Report In Introducing A Decentralized Semantics-based Knowledge Sharing Application --^ Managing Knowledge Assets For Npd Performance Improvement: Results Of An Action Research Project -- Knowledge Management In The Semiconductor Industry: Dispatches From The Front Line -- Incremental Knowledge Acquisition For Building Sophisticated Information Extraction Systems With Kaftie -- Ontologies Help Finding Inspiration: A Practical Approach In Multimedia Information Management -- Enhancing Knowledge Management Through The Use Of Gis And Multimedia -- Mediating Ontologies For Communities Of Practice -- Cross Media Retrieval In Knowledge Discovery -- Km-siso: An Approach For Knowledge Management In Civil Engineering -- Semanticlife Collaboration: Security Requirements And Solutions – Security Aspects Of Semantic Knowledge Management -- Issues In Moving To A Semantic Web For A Large Corporation -- Picture Languages In Intelligent Retrieval Of Visual Data Semantic Information -- Towards An Ontology For Data In Business Decisions --^ Fca-based Ontology Augmentation In A Medical Domain -- An Approach For The Efficient Retrieval In Ontology-enhanced Information Portals -- Assessing Knowledge Management With Fuzzy Logic -- A Meta-service Framework For Knowledge Management -- Natural Language Expansion Of Web Service Interoperability -- Developing Cooperative Environment Web Services Based On Action Research -- Acquiring And Refining Class Hierarchy Design Of Web Application Integration Software -- Implementation Of Customer Service Management System For Corporate Knowledge Utilization -- Constraint-rules For Configuration Problems -- Using Hierarchical Knowledge Structures To Implement Dynamic Faq Systems -- Knowledge Management In Eco-tourism: A Case Study. Dimitris Karagiannis, Ulrich Reimer (eds.). Includes Bibliographical References And Index. Also Issued Online. Front Matter....Pages - The KMDL Knowledge Management Approach: Integrating Knowledge Conversions and Business Process Modeling....Pages 1-10 A JXTA-Based Framework for Mobile Cooperation in Distributed Knowledge Spaces....Pages 11-22 Towards an Evaluation Framework for Knowledge Management Systems....Pages 23-34 I-KNOW What You Will Know in Knowledge Management....Pages 35-45 Decision Aid to Support the Building of Competencies Development Scenarios Within Networks of SMEs....Pages 46-58 MiNet: Building Ad-Hoc Peer-to-Peer Networks for Information Sharing Based on Mobile Agents....Pages 59-70 Using Text Mining to Create Actionable Knowledge: Application to Network Failure Incident Reports....Pages 71-81 Shared Views on Mobile Knowledge – A Concept of a Graphical User Interface....Pages 82-93 Integrating Knowledge Management and Groupware in a Software Development Environment....Pages 94-105 Knowledge Management in Data and Knowledge Intensive Environments....Pages 106-116 Knowledge Management in an Enterprise-Oriented Software Development Environment....Pages 117-128 Towards a Knowledge-Aware Office Environment....Pages 129-140 Evaluation of an Approach to Expertise Finding....Pages 141-152 Collaborative Knowledge Transfer by Annotating Documents....Pages 153-158 Representing Knowledge Gaps Effectively....Pages 159-164 Security Design, Organization Dynamics and Performance: More than Meets the Eye....Pages 165-174 Knowledge Exploitation from the Web....Pages 175-185 Developing an Integrated Retrieval System for Web Databases....Pages 186-197 Incremental Knowledge Management of Web Community Groups on Web Portals....Pages 198-207 Automatic Generation of Taxonomies from the WWW....Pages 208-219 Corporate Innovation Engines: Tools and Processes....Pages 220-226 Integration of Business Process Support with Knowledge Management – A Practical Perspective....Pages 227-238 Towards a Systematic Approach for Capturing Knowledge-Intensive Business Processes....Pages 239-250 The Concept of Elimination of Barriers to the Implementation of Integrated Systems with the Use of I-CASE Tools....Pages 251-258 XAROP: A Midterm Report in Introducing a Decentralized Semantics-Based Knowledge Sharing Application....Pages 259-270 Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project....Pages 271-281 Knowledge Management in the Semiconductor Industry: Dispatches from the Front Line....Pages 282-291 Incremental Knowledge Acquisition for Building Sophisticated Information Extraction Systems with KAFTIE....Pages 292-306 Ontologies Help Finding Inspiration: A Practical Approach in Multimedia Information Management....Pages 307-318 Enhancing Knowledge Management Through the Use of GIS and Multimedia....Pages 319-329 Mediating Ontologies for Communities of Practice....Pages 330-342 Cross Media Retrieval in Knowledge Discovery....Pages 343-352 KM-SISO: An Approach for Knowledge Management in Civil Engineering....Pages 353-364 SemanticLIFE Collaboration: Security Requirements and Solutions – Security Aspects of Semantic Knowledge Management....Pages 365-377 Issues in Moving to a Semantic Web for a Large Corporation....Pages 378-388 Picture Languages in Intelligent Retrieval of Visual Data Semantic Information....Pages 389-396 Towards an Ontology for Data in Business Decisions....Pages 397-407 FCA-Based Ontology Augmentation in a Medical Domain....Pages 408-413 An Approach for the Efficient Retrieval in Ontology-Enhanced Information Portals....Pages 414-424 Assessing Knowledge Management with Fuzzy Logic....Pages 425-432 A Meta-service Framework for Knowledge Management....Pages 433-440 Natural Language Expansion of Web Service Interoperability....Pages 441-452 Developing Cooperative Environment Web Services Based on Action Research....Pages 453-462 Acquiring and Refining Class Hierarchy Design of Web Application Integration Software....Pages 463-474 Implementation of Customer Service Management System for Corporate Knowledge Utilization....Pages 475-486 Constraint-Rules for Configuration Problems....Pages 487-495 Using Hierarchical Knowledge Structures to Implement Dynamic FAQ Systems....Pages 496-507 Knowledge Management in Eco-tourism: A Case Study....Pages 508-521 Back Matter....Pages - Annotation This book constitutes the refereed proceedings of the 5th International Conference on Practical Aspects of Knowledge Management, PAKM 2004, held in Vienna, Austria in December 2004. The 48 revised full papers presented were carefully reviewed and selected from 163 submissions. All current issues in knowledge management are addressed, in perspective to topics like business process modeling, mobile computing, knowledge management systems, peer-to-peer networks, user interfaces, enterprise information systems, computer supported collaborative work, web information systems, web communities, ontologies, multimedia, semantic web, fuzzy logic