Powerful People Skills: How to Form, Build and Maintain Stronger, Long-lasting Relationships (St Training Solutions Success Skills Series)

This book provides easy to follow methods for building people skills, providing dos, donts, fast facts, common myths, and simple mental checklists to help you form strong, long-lasting, and powerful relationships in work and life. ACKNOWLEDGEMENTS......Page 7 DEDICATION......Page 8 PREFACE......Page 9 CONTENTS......Page 11 INTRODUCTION......Page 16 ASSESS YOURSELF......Page 20 PEOPLE SKILLSIN PERSPECTIVE......Page 26 PREPARING FORNEW RELATIONSHIPS......Page 42 HOW TO CLICK FROM THE MOMENT YOU MEET......Page 58 LISTENINGTO UNDERSTAND......Page 72 THE BENEFITS OF BODY LANGUAGE......Page 90 MASTERING YOUR VOICE AND TONE......Page 110 HOW TO MAKE GREAT CONVERSATION......Page 128 DODGING DIFFICULT SITUATIONS......Page 146 MAINTAINING STRONG RELATIONSHIPS......Page 158 RELATIONSHIPS IN THE ELECTRONIC AGE......Page 176 INDEX......Page 193 ABOUT THE AUTHOR......Page 195