POISED FOR PEAK PERFORMANCE IN HEALTHCARE : a practical approach to execute expense reduction ... and revenue enhancement initiatives

"The current healthcare system is under attack by market, government, and consumer forces. To stay solvent, organizations must be performing at the top of their game. This book provides detailed instructions to bring organizations to the next level of performance by teaching all the secrets straight from the healthcare consultant's playbook in less than 100 days. This book defines the coming challenges in the healthcare environment and provides a 10-step solution to develop the infrastructure for peak performance. These solutions include detailed implementation plans, software, reports, metrics, and the top projects that yield the highest financial rewards. This is the first book of its kind to not just discuss the top strategies, but also provide step-by-step instructions to achieve results. The book defines the strategy, the tactics, the infrastructure, the targets, the solutions, the barriers, and the leadership required to achieve a high performing organization. With these simple instructions, any organization with the will to achieve a brighter future can be poised for success in the next decade in less than 100 days."--Provided by publisher. Read more... Abstract: "The current healthcare system is under attack by market, government, and consumer forces. To stay solvent, organizations must be performing at the top of their game. This book provides detailed instructions to bring organizations to the next level of performance by teaching all the secrets straight from the healthcare consultant's playbook in less than 100 days. This book defines the coming challenges in the healthcare environment and provides a 10-step solution to develop the infrastructure for peak performance. These solutions include detailed implementation plans, software, reports, metrics, and the top projects that yield the highest financial rewards. This is the first book of its kind to not just discuss the top strategies, but also provide step-by-step instructions to achieve results. The book defines the strategy, the tactics, the infrastructure, the targets, the solutions, the barriers, and the leadership required to achieve a high performing organization. With these simple instructions, any organization with the will to achieve a brighter future can be poised for success in the next decade in less than 100 days."--Provided by publisher Cover 1 Half Title 2 Title 4 Copyright 5 Dedication 6 Contents 8 Preface 10 Acknowledgments 12 How to Maximize the Value of This book 14 About the Author 16 Section I: Key Required Changes in the Delivery Model 18 1: Healthcare Drivers in the Next Decade 20 2: Developing True Leadership Alignment 32 3: Creating a Robust Performance Improvement Program 42 4: Upgrade the Project Management Office 56 5: Governance Structure: The Engine for Sustainability 68 Section II: Setting Up the Infrastructure in 100 Days in 6 Key Areas 68 6: Non-Labor—The #1 Missed Opportunity in Healthcare 78 7: Labor: Controlling Labor Permanently 92 8: Length of Stay: Curing the Expense Disease 110 9: Access: Step One in Managing Service and Growth 124 10: Optimizing the Revenue Cycle Process 136 11: Getting Comfortable with the Uncomfortable 146 Closing: Your Organization Is Only 100 Days Away from High Performance 158 Index 172 Content: Key required changes in the delivery model -- Healthcare drivers in the next decade -- Developing true leadership alignment -- Creating a robust performance improvement program -- Upgrading the project management office -- Creating the engine for sustainability -- Setting up the infrastructure in 100 days in 6 key areas -- Non-labor : #1 missed opportunity in healthcare -- Labor : the need for sustainability -- LOS : treating the disease not the symptoms -- Access : opening your doors to the patients -- Revenue cycle : optimizing reimbursement -- Contracts : getting comfortable with the uncomfortable -- Closing -- you are only 100 days away from peak performance.