Perfect Phrases for Virtual Teamwork: Hundreds of Ready-to-Use Phrases for Fostering Collaboration at a Distance (Perfect Phrases Series)

Part I Preparation 1 -- Section 1 Embrace Virtual Teamwork of Today 3 -- Chapter 1 Champion Virtual Team Potential 5 -- Perfect Phrases to Create a Dynamic Vision of Virtual Teams 6 -- Chapter 2 Evangelize Business Social and Collaborative Technology 9 -- Perfect Phrases to Introduce Collaborative Potential 9 -- Section 2 Create a Strong Virtual Team Foundation 13 -- Chapter 3 Clarify the Business Need for a Virtual Team 15 -- Perfect Phrases to Clarify the Project Business Need 16 -- Perfect Phrases to Determine If a Virtual Team Is the Best Way to Go 18 -- Chapter 4 Create Preliminary Goals 20 -- Perfect Phrases to Ask Stakeholders to Identify Preliminary Team Goals 20 -- Perfect Phrases to Quantify Stakeholder Expectations 22 -- Chapter 5 Get the Right People on the Team 24 -- Perfect Phrases to Identify Needed Competencies 24 -- Perfect Phrases to Interview for Collaborative Virtual Communication Abilities 28 -- Perfect Phrases to Determine Suitability for Self-Directed and Off-Site Work 31 -- Perfect Phrases to Get the Inside Scoop About a Team Member Candidate 32 -- Perfect Phrases to Get Someone to Volunteer for the Team 34 -- Perfect Phrases to Invite or Assign Team Members 35 -- Chapter 6 Prepare for the Virtual Team Launch 37 -- Perfect Phrases to Clarify End Users and Their Goals 37 -- Perfect Phrases to Invite Active Sponsors to Employ Best Practices 38 -- Perfect Phrases for Prelaunch Updates 39 -- Part II Launch 43 -- Section 3 Create a Road Map 45 -- Chapter 7 Set Clear Direction 47 -- Perfect Phrases to Open a Launch Meeting and Introduce the Virtual Team Purpose 47 -- Perfect Phrases to Break the Virtual Ice and Introduce Team Members 49 -- Perfect Phrases to Introduce the Virtual Team Charter Process 50 -- Perfect Phrases to Discuss and Refine the Team Purpose 52 -- Perfect Phrases to Differentiate Between Vision, Goals, and SMART Objectives 53 -- Perfect Phrases to Establish Team Vision 54 -- Perfect Phrases to Establish Team Goals 56 -- Perfect Phrases to Establish Virtual Team Objectives 58 -- Perfect Phrases to Define Tasks and Assign Roles and Responsibilities 59 -- Perfect Phrases to Introduce and Apply the Role Chart 61 -- Chapter 8 Define and Align the Virtual Team Culture 64 -- Perfect Phrases to Initiate a Dynamically Aligned Culture 64 -- Perfect Phrases to Establish Social Dynamic Goals 66 -- Perfect Phrases to Establish Meeting Norms 68 -- Perfect Phrases to Establish Decision-Making Norms 70 -- Perfect Phrases to Set Response Time and Availability Norms 73 -- Perfect Phrases to Set E-mail Norms 75 -- Perfect Phrases to Establish Conflict and Disagreement Norms 77 -- Perfect Phrases to Establish the Team Identity 79 -- Chapter 9 Summarize and Finalize Team Formation 81 -- Perfect Phrases to Identify and Manage Key Team Stakeholders 81 -- Perfect Phrases to Assemble the Team Charter 83 -- Perfect Phrases to Close the Team Launch and Team Formation Process 85 -- Part III Teaming 87 -- Section 4 Guide and Grow 89 -- Chapter 10 Provide Focus and Support 91 -- Perfect Phrases to Describe the Boundary Manager's Role 91 -- Perfect Phrases to Discuss the Team Leader and Team Member Role 93 -- Perfect Phrases to Anchor Launch Agreements and Action Steps 94 -- Perfect Phrases to Build Virtual Team Trust 97 -- Perfect Phrases for Personalized Interaction 100 -- Perfect Phrases for the Premeeting Virtual Team Agenda 102 -- Perfect Phrases to Assign and Manage Virtual Team Meeting Prep Work 103 -- Perfect Phrases to Facilitate Virtual Team Meetings 105 -- Perfect Phrases to Encourage Peer Feedback 107 -- Perfect Phrases to Welcome New Team Members 110 -- Perfect Phrases to Introduce New Team Members and Encourage Inclusion 112 -- Chapter 11 Develop Adaptive and Collaborative Excellence 114 -- Perfect Phrases to Introduce Working Adaptively 114 -- Perfect Phrases to Encourage Emergent Leadership 117 -- Perfect Phrases for Improvement Kata Coaching Cycles 119 -- Perfect Phrases to Coach for Self-Efficacy 120 -- Perfect Phrases to Develop Continuous Improvement Thinking 123 -- Perfect Phrases to Introduce Dynamic Learning 125 -- Perfect Phrases to Encourage Collaboration and Collaborative Competition 126 -- Perfect Phrases to Boost Strategic Use of Networks and Collaborative Technology 128 -- Perfect Phrases to Spark Synergy and Increase Reliance on Shared Intelligence 130 -- Perfect Phrases to Explore Best Practices 132 -- Chapter 12 Embrace Virtual Reality 134 -- Perfect Phrases to Encourage Pull Communication 134 -- Perfect Phrases for Teleconferencing 137 -- Perfect Phrases for Web Conferencing and Videoconferencing 139 -- Perfect Phrases to Optimize Collaboration and Shared Workspace Technology 141 -- Chapter 13 Monitor Progress 144 -- Perfect Phrases for Team Alignment with Dynamic Dashboards 144 -- Perfect Phrases to Assess Team Process 145 -- Perfect Phrases to Assess Team Results 147 -- Perfect Phrases to Assess Team Member Leadership Contributions 148 -- Perfect Phrases to Acknowledge Success and Contributions 148 -- Chapter 14 Transform Obstacles 151 -- Perfect Phrases to Restructure Team Operations 151 -- Perfect Phrases to Address Mistakes 153 -- Perfect Phrases to Challenge Operating Agreement Slips and Noncompliance 154 -- Perfect Phrases to Address Technology Resistance and Competency Issues 156 -- Perfect Phrases to Address Underinvolvement and Inclusion Issues 158 -- Perfect Phrases to Address Individual Performance Gaps 160 -- Perfect Phrases to Address Team Conflict 161 -- Perfect Phrases to Guide Strategic Technological and Protocol Work-Arounds 164 -- Perfect Phrases to Invite External Mediation and Input for Unresolved Conflicts 166 -- Perfect Phrases to Reestablish a Culture of Accountability and Trust 167 -- Perfect Phrases to Respond to Leadership Feedback and Admit Mistakes 168 -- Section 5 Close and Disband 171 -- Chapter 15 Prepare for the End 173 -- Perfect Phrases to Champion a Proper Closing 173 -- Chapter 16 Close Out the Virtual Team with Clout 175 -- Perfect Phrases to Review the Journey 175 -- Perfect Phrases for Mutual Team Member Recognition 176 -- Perfect Phrases for Formal Recognition and Acknowledgment 177 -- Perfect Phrases to Provide Team Recognition 178 -- Perfect Phrases to Debrief Lessons Learned 180. THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for: Defining and aligning team culture Personalizing interactions Assessing progress and results Leading effective virtual meetings Addressing conflicts and mistakes Business More than 1 MILLION Perfect Phrases books sold! The perfect quick-reference guide for communicating clearly and effectively with team members, employees, and decision makers in remote locations.