Passport to Success: the Essential Guide to Business Culture and Customs in America's Largest Trading Partners: The Essential Guide to Business Culture and Customs in America's Largest Trading Partners

like It Or Not, Every Business—even One Conducted From The Kitchen Table—is Global. No Matter The Industry, Employees Now Routinely Travel To Other Countries Or Interact With Foreign Customers, Vendors, Or Fellow Employees. Or They Conduct Business Over The Phone, Via E-mail, Or Through Video Links. As A Result, They Have To Understand International Customs And Etiquette Or Risk Losing Customers Or Botching Business Relations. And Understanding Business Customs In Other Cultures Isn't Merely Playing Good Defense—it Often Leads To New Products Or Service Enhancements That Help An Enterprise Grow. In passport To Success , Jeanette Martin And Lillian Chaney Apply Their Expertise In Business Etiquette, Training, And Intercultural Communications To Present A Practical Guide To Conducting Business Successfully Around The World. each Chapter In This Book Presents In-depth Information On The Business Environment And Culture In The Top Twenty Trading Partners Of The United States: Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, And Israel. Chapters Contain Both Practical Tips And Illustrative Examples, And The Book Concludes With A Listing Of Resources (books, Magazines, Organizations, And Web Sites) For Additional Information. In Addition, passport To Success Contains Useful Overview Material That Will Help Business People Plan A Trip Abroad Or A Campaign To Win Customers In Another Country. Besides Trade Statistics And Information On Global Trade Agreements, Readers Will Find Information On Using The Internet Productively To Conduct Or Seek Business, How Women Can Succeed In Countries With Traditional, Male-oriented Business Cultures, How To Build Cross-cultural Relationships, And Ways Language Can Enhance—or Obstruct—business Dealings. Every Businessperson Is Now A Player In The Global Market For Goods And Services. This Book Provides Valuable Tips That Will Help People Avoid Missteps And Increase Their Sales And Personal Success When Dealing With Counterparts In Other Countries. Like it or not, every business--even one conducted from the kitchen table--is global. No matter the industry, employees now routinely travel to other countries or interact with foreign customers, vendors, or fellow employees. Or they conduct business over the phone, via e-mail, or through video links. As a result, they have to understand international customs and etiquette or risk losing customers or botching business relations. And understanding business customs in other cultures isn't merely playing good defense--it often leads to new products or service enhancements that help an enterprise grow. In Passport to Success, Jeanette Martin and Lillian Chaney apply their expertise in business etiquette, training, and intercultural communications to present a practical guide to conducting business successfully around the world. Each chapter in this book presents in-depth information on the business environment and culture in the top twenty trading partners of the United States: Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, and Israel. Chapters contain both practical tips and illustrative examples, and the book concludes with a listing of resources (books, magazines, organizations, and web sites) for additional information. In addition, Passport to Success contains useful overview material that will help business people plan a trip abroad or a campaign to win customers in another country. Besides trade statistics and information on global trade agreements, readers will find information on using the Internet productively to conduct or seek business,how women can succeed in countries with traditional, male-oriented business cultures, how to build cross-cultural relationships, and ways language can enhance--or obstruct--business dealings. Every businessperson is now a player in the global market for goods and services. This book provides valuable tips that will help people avoid missteps and increase their sales and personal success when dealing with counterparts in other countries. Like it or not, every businesseven one conducted from the kitchen tableis global. No matter the industry, employees now routinely travel to other countries or interact with foreign customers, vendors, or fellow employees. Or they conduct business over the phone, via e-mail, or through video links. As a result, they have to understand international customs and etiquette or risk losing customers or botching business relations. And understanding business customs in other cultures isn't merely playing good defenseit often leads to new products or service enhancements that help an enterprise grow. In Passport to Success , Jeanette Martin and Lillian Chaney apply their expertise in business etiquette, training, and intercultural communications to present a practical guide to conducting business successfully around the world. Each chapter in this book presents in-depth information on the business environment and culture in the top twenty trading partners of the United Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, and Israel. Chapters contain both practical tips and illustrative examples, and the book concludes with a listing of resources (books, magazines, organizations, and Web sites) for additional information. In addition, Passport to Success contains useful overview material that will help business people plan a trip abroad or a campaign to win customers in another country. Besides trade statistics and information on global trade agreements, readers will find information on using the Internet productively to conduct or seek business, how women can succeed in countries with traditional, male-oriented business cultures, how to build cross-cultural relationships, and ways language can enhanceor obstructbusiness dealings. Every businessperson is now a player in the global market for goods and services. This book provides valuable tips that will help people avoid missteps and increase their sales and personal success when dealing with counterparts in other countries. Contents......Page 6 Introduction......Page 8 1 Global Business......Page 14 2 United States......Page 20 3 Australia......Page 34 4 Belgium......Page 46 5 Brazil......Page 58 6 Canada......Page 70 7 China......Page 82 8 France......Page 96 9 Germany......Page 108 10 Hong Kong......Page 120 11 India......Page 132 12 Israel......Page 144 13 Italy......Page 156 14 Japan......Page 168 15 Malaysia......Page 180 16 Mexico......Page 192 17 Netherlands......Page 204 18 Singapore......Page 216 19 South Korea......Page 228 20 Switzerland......Page 242 21 Taiwan......Page 254 22 United Kingdom......Page 266 23 Future U.S. Trading Partners......Page 278 Resources......Page 294 B......Page 298 H......Page 299 J......Page 300 S......Page 301 U......Page 302 W......Page 303