Out of the spiral of conflict : our conflicts -- and how we solve them

The topic of spiraling conflict and what happens to us when we are in conflict fascinates everyone equally. The reaction is then thoughtfulness and self-reflection. Everyone has their own conflicts and therefore the topic is close to us. Conflicts are usually stressful and therefore we wish for explanations and ways out. · What dynamics do conflicts take on and how do they develop? · What happens to us when we enter the spiral of conflict. · How does our thinking, our view of things and our interests change? · What does the conflict do to us and how do we get out of the vortex? That is what this book is about. It is based on scientific findings from psychology and conflict research. The topic of spiraling conflict and what happens to us when we are in conflict fascinates everyone equally. Everyone has their own conflicts and therefore the topic is close to us. Conflicts are usually stressful and therefore we wish for explanations and ways out. What dynamics do conflicts take on and how do they develop? What happens to us when we enter the spiral of conflict. How does our thinking, our view of things and our interests change? What does the conflict do to us and how do we get out of the vortex? That is what this book is about. It is based on scientific findings from psychology and conflict research. The author Andrea Hartmann-Piraudeau is a conflict expert and managing director of Consensus GmbH. She is a widely respected conflict mediator in companies and organizations and an expert in intercultural and international conflict resolution, dialogue processes and negotiations. She designs and conducts mediation trainings at the Consensus Campus. Andrea Hartmann-Piraudeau studied communication sciences, sociology and linguistics and holds a Master's degree in mediation and a PhD in social sciences. Her research focuses on emotions and cultural differences in (highly escalated) conflicts. This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation Contents 5 1: Introduction 6 2: The Nature of Conflicts 9 2.1 Constructive Conflicts 10 2.2 Destructive/Dysfunctional Conflicts 12 2.3 Hot and Cold Conflicts 15 2.4 The Escalation of Conflicts 19 2.5 The Aura of Conflict 23 3: Conflict Types 28 3.1 Everyone Is Different: Personalities 29 3.2 What Type of Conflict Am I? 39 The Extroverted, Direct Conflict Type 40 The Introverted, Avoidant Conflict Type 41 The Detail-Oriented, Factual Conflict Type 41 The Intuitive, Empathic Conflict Type 42 The Analytical, Open Conflict Type 42 3.3 What Types of Conflict Resolution Are There? 48 The Avoidance 49 The Enforcement/Competing 50 The Yielding/Accommodating 51 The Compromise 53 The Consensus/Collaboration 53 4: The Spiral of Conflict 60 4.1 Change in Thinking 61 4.2 Change in Feeling 65 4.3 Change in the Will 67 5: Conflict Resolution 73 5.1 Self Clarification 74 5.2 Understanding the Others 81 5.3 Making Peace 87