Out of the Present Crisis : Rediscovering Improvement in the New Economy

Providing quick and easy reference to the fundamentals of getting continuous improvement right within the complexities of the new economy, Out of the Present Crisis: Rediscovering Improvement in the New Economy explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success. It supplies a rediscovered but practical view of improvement for readers across a wide range of industries--including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desi. Read more... Content: Front Cover; Contents; Preface; Acknowledgments; About the Author; Chapter 1 -- The Seeds of Continuous Improvement; Chapter 2 -- Infrastructure Overview: Accelerating Continuous Improvement; Chapter 3 -- Leadership: Building a High-Performance Culture; Chapter 4 -- Setting a Renewed Course of Improvement; Chapter 5 -- Deployment Planning for Rapid and Sustainable Results; Chapter 6 -- Execution and Sustainability; Chapter 7 -- Transforming Culture through Internalization; Chapter 8 -- The Role of Technology in Strategic Improvement. Chapter 9 -- The Multimillion-Dollar List of Improvement Opportunities in Manufacturing, Distribution, and Service CorporationsChapter 10 -- Strategic Improvement in Hospitals; Chapter 11 -- Strategic Improvement in Government; Chapter 12 -- Epilogue; Back Cover. Abstract: Providing quick and easy reference to the fundamentals of getting continuous improvement right within the complexities of the new economy, Out of the Present Crisis: Rediscovering Improvement in the New Economy explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success. It supplies a rediscovered but practical view of improvement for readers across a wide range of industries--including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desi Today, organizations have achieved an overall failure rate above 80 percent with Lean, Six Sigma, Lean Six Sigma, and continuous improvement in general. This is certainly not due to a shortage of books, consultants, and other online resources about the methodologies and tools, or the success stories of Toyota and others. However, it is due to a shortage of knowledge and practice about the most critical success factors of improvement: leadership, sustaining infrastructure, behavioral and cultural transformation, and now emerging technology. These factors produce 90 percent of the success with continuous and sustainable improvement; the methodologies and tools represent an irrelevant 10 percent. For decades, most organizations have focused on this quick and easy, irrelevant 10 percent through an endless series of fad, in-vogue improvement programs as they attempt to mimic the best-in-class practices of the most successful organizations. Out of the Present Crisis: Rediscovering Improvement in the New Economy is the contemporary version of Deming's famous 1982 book, "Out of the Crisis." The author builds a solid case for organizations to aggressively pursue the next generation of systematic and sustainable improvement through a combined strategy of Deming's back-to-basics, innovation and breakthrough thinking, integration of emerging and enabling technology, and adaptive improvement across diverse environments and industries. The book's practical, pragmatic style is backed up by many real world examples and personal experiences. If you're looking for another book about Lean or Six Sigma "tools" this is not it. But it is a book about how to achieve lasting success by making improvement the cultural standard of excellence and living code of conduct in organizations. This popular book provides executives with an up-to-date and proven reference guide for rediscovering successful systematic and sustainable improvement in today's economy. The author demonstrates the importance of viewing improvement as a continuous manageable " process " and covers the most critical success factors of leadership, sustaining infrastructure, behavioral and cultural transformation, and emerging technology in a practical, no-nonsense, "how-to-do" style. The book provides specific guidance for all industries including public and private corporations, hospitals, financial services, airlines, municipalities, and federal, state, and local governments Providing quick and easy reference to the fundamentals of getting continuous improvement right within the complexities of the new economy, Out of the Present Crisis: Rediscovering Improvement in the New Economy explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success. It supplies a rediscovered but practical view of improvement for readers across a wide range of industries--including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desire to implement enduring improvement. Provides the next generation of continuous improvement based on a combined strategy of Deming back-to basics, innovation, enabling technology, and adaptive improvement across diverse environments and industries Focuses on leadership, strategy, sustainable infrastructure, and other critical success factors of continuous and sustainable improvement Unveils an accelerated improvement model for the new economy--Improvement Excellence(t), which creates a permanent cultural standard of excellence based the philosophy of "improving how we improve" This book presents valuable insights and practical guidance gained from the author's extensive experiences helping hundreds of organizations reverse failures and successfully incorporate continuous improvement. This is the contemporary guide to continuous and sustainable improvement in the new economy--for all executives and their organizations across all industries