Organizing Change: An Inclusive, Systemic Approach to Maintain Productivity and Achieve Results (with CD-ROM)

Learn how to harness change and use it as a competitive advantage! Organizing Change shows you how to organize and activate a team process to accomplish a successful change initiative throughout your organization. Using the process outlined in this book, your organization will be able to respond quickly yet methodically to your organization's needs while your company maintains, and even increases, productivity and results throughout the change process. "In Organizing Change Lee and Krayer have taken what most executives regard as consultant candy and transformed it into a science . . . a doable science." --Joseph F. Carlisle, senior consultant, Training Consulting Softek, Denton, Texas Written for organizational development consultants, human resources professionals, managers at all levels, and organizational change agents, this important resource is a valuable asset that contains a wealth of tools, ideas, as well as a wide variety of checklists, worksheets, templates, and forms that you can use to assist you in organizing change initiatives. ORGANIZING CHANGE......Page 5 Copyright......Page 6 CONTENTS......Page 9 LIST OF FIGURES , EXHIBITS , AND TABLES......Page 13 PREFACE......Page 15 INTRODUCTION......Page 19 UNIT ONE : REQUIREMENTS FOR CHANGE......Page 31 OVERVIEW......Page 33 Organizing Change......Page 36 OVERVIEW......Page 39 Overview of the Model......Page 40 Advantages of the Model......Page 44 UNIT TWO : STAKEHOLDERS......Page 45 OVERVIEW......Page 47 Duties of Stakeholders......Page 48 OVERVIEW......Page 57 Options for Selecting Members......Page 58 OVERVIEW......Page 63 Interaction Styles......Page 64 Rating and Analyzing Interaction......Page 67 UNIT THREE : PROCESS......Page 75 OVERVIEW......Page 77 Responsibilities/ Activities......Page 78 Assigning Roles and Responsibilities......Page 84 C A S E S T U D Y......Page 89 Inputs......Page 107 Responsibilities/ Activities......Page 108 Methodology for Conducting an Assessment......Page 113 C A S E S T U D Y......Page 114 Inputs......Page 125 Responsibilities/ Activities......Page 126 Methodology for Conducting an Analysis......Page 129 C A S E S T U D Y 1......Page 142 Outputs......Page 155 Responsibilities/ Activities......Page 156 Procedure for Completing a Project Assessment......Page 159 Procedure for Writing Objectives......Page 163 C A S E S T U D Y......Page 166 Outputs......Page 177 Responsibilities/ Activities......Page 178 C A S E S T U D Y......Page 182 Inputs......Page 189 Responsibilities/ Activities......Page 190 C A S E S T U D Y......Page 193 Inputs......Page 199 Responsibilities/ Activities......Page 200 Data Analysis......Page 204 Return on Investment......Page 205 Constructing Instruments......Page 208 Evaluation Plan and Report......Page 210 C A S E S T U D Y......Page 213 UNIT FOUR: COMMUNICATION......Page 219 Quality and Quantity of Information During Change......Page 221 Communication in a Change Context......Page 222 Fact- Finding......Page 223 Communication Tactics to Gather Information......Page 228 Methods for Gathering Information*......Page 235 OVERVIEW......Page 243 Kickoff......Page 244 Routine Dissemination......Page 246 Conducting Meetings......Page 247 Releases and Memos......Page 252 CONCLUSION......Page 253 REFERENCES......Page 259 ABOUT THE AUTHORS......Page 263 INDEX......Page 267 William W. Lee, Karl J. Krayer. Includes Bibliographical References (p. 241-243) And Index. System Requirements: Windows: 486 Or Pentium Processor; Microsoft Windows 95, Windows Nt 3.51 Or Later; 8 Mb Ram (minimum For Windows 95 And Nt), 8 Mb Hard Disk Space For Windows 95 And Nt Netscape Or Internet Explorer 3.0 Or Higher. Macintosh: 68020 Or Higher Processor Or Power Macintosh; Apple Os 7.0 Or Later; 12 Mb Ram (minimum); 6 Mb Hard Disk Space; Netscape Or Internet Explorer 3.0 Or Higher. What a book! I have used quite a few books about change, but this one is not "about" change, it is how to "do" change. The phases and the constituent roles under each are clear and very helpful. The tools are excellent, and the fact that I could use them off the CD-ROM saved me hours of time. I only wish that I would have had this book years ago. Anyone who is responsible for change is out of his or her mind for not following the wisdom found in this book.