Organizational Resilience : Managing the Risks of Disruptive Events - A Practitioner's Guide

Moving towards resiliency is more than just implanting policy and procedure; it is a process that takes organizations on a winding path requiring patience and tolerance. A good deal of learning will have to take place during the trip and that is why it is necessary to have patience and tolerate the learning process. **Organizational Resilience: Managing the Risks of Disruptive Events - A Practitioner’s Guide** provides essential management tools that ensure you will succeed in moving an organization towards becoming more resilient. The book explains organizational resilience and how to manage risk through the use of the ANSI/ASIS SPC.1-2009 Standard. It outlines a concise, clearly understandable approach to successfully addressing the various challenges and techniques necessary to plan, prepare, and implement organizational resilience management in any organization. The authors cut through the complexities and identify the key issues and methods for successful implementation. They focus on organizational resilience management as an integral component of an overall business and risk management strategy. They also explore how organizational resilience creates value for the organization and can be applied to both the private and public sectors. Building a resilient organization is a cross-disciplinary and cross-functional endeavor; therefore "practitioners" may come from a variety of disciplines, all of which contribute to helping the organization achieve its objectives. This book provides valuable and much-needed guidance that enables practitioners to achieve the desired goals of effective organizational resilience through cost-effective methods. Front Cover 1 Contents 9 Acknowledgments 13 Introduction 15 About the Authors 19 Chapter 1 - Managing Risk to Optimize Performance 21 Chapter 2 - Managing the Risks of Disruptive Events 31 Chapter 3 - Management Systems Approach 53 Chapter 4 - Getting Started 63 Chapter 5 - Implementing the ANSI/ASIS.SPC.1 Standard 109 Chapter 6 - Planning Tools 151 Chapter 7 - Implementation Tools 177 Chapter 8 - Evaluation Tools 185 Chapter 9 - Maturity Model 193 Chapter 10 - Case Study: Tsogo Sun Group 241 Appendix 1 253 Appendix 2 255 Appendix 3 285 Appendix 4 311 Appendix 5 351 References 361 Back Cover 363