Organizational Behavior

Develop effective management skills with up-to-date theory and research! An effective understanding of workplace behavior requires a solid grounding in both principles and practice. Organizational Behavior provides both. This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of organizational behavior. Each chapter begins by posing a difficult work situation, which may be a conflict, a problem with motivation, or an issue of diversity. Then it goes on to discuss the principles and theories that apply to the case, returning to it at times to see how various strategies work. The start-of-chapter problems catch studentsвЂTMinterest, and the clear explications of theory give them the concepts they need to come up with innovative solutions. The classic areas of ethics, problem employees, motivation, conflict, and organizational culture are amply covered, but Organizational Behavior also deals with areas too often neglected, including: the physical atmosphere of the workplace the effects of new technologies on workers the pitfalls and opportunities of globalization diversity and multiculturalism in the workplace both informal and formal organizational structure workplace gossip and the office grapevine Organizational Behavior integrates theory with practice so that students learn to apply concepts to real-world problems. This comprehensive textbook, the second edition of Human Behavior at Work, also features discussion questions, additional cases, self-tests, and useful tables and figures. A teacher's manual with lecture notes and a test bank is also available. Contents 8 Preface 16 Chapter 1 Human Behavior at Work—With an Emphasis on Ethics Human Behavior at Work— With an Emphasis on Ethics 20 Chapter 2 Diversity and Inequity in the Workplace Diversity and Inequity in the Workplace 40 Chapter 3 Globalization and Its Effects Globalization and Its Effects 70 Chapter 4 Organizational Culture—The Planned, Structured Side Organizational Culture— The Planned, Structured Side 90 Chapter 5 Organizational Culture Organizational Culture— The Informal Organization and Power and Politics 114 Chapter 6 What Good Are Groups, Anyway? What Good Are Groups, Anyway? 146 Chapter 7 The Physical Surroundings of the Workplace The Physical Surroundings of the Workplace 168 Chapter 8 Perception and the Individual Perception and the Individual 192 Chapter 9 Personal Needs in the Workplace Personal Needs in the Workplace 218 Chapter 10 The Role of Leadership in the Organization The Role of Leadership in the Organization 246 Chapter 11 Stimulating Employees to Action—The Motivational Process Stimulating Employees to Action— The Motivational Process 276 Chapter 12 The Reinforcement View of Motivation The Reinforcement View of Motivation 302 Chapter 13 Communicating Concepts and Information Communicating Concepts and Information 324 Chapter 14 Planned and Unplanned Change and Organizational Development Planned and Unplanned Change and Organizational Development 362 Chapter 15 Managing Conflict Managing Conflict 390 Chapter 16 Stress and Other Problems Stress and Other Problems 416 Chapter 17 Technology—Its Impact in the Workplace Technology— Its Impact in the Workplace 440 Notes 462 Name Index 484 Subject Index 490

this Text Uses Realistic Case Examples, Discussion Questions, And Self-tests To Illustrate Principles Of Workplace Psychology. Each Chapter Begins By Posing A Difficult Work Situation, Which May Be A Conflict, A Motivation Problem, Or An Issue Of Diversity, Then Goes On To Discuss Principles And Theories That Apply To The Case, Covering Areas Of Ethics, Problem Employees, And Organizational Culture, As Well As Neglected Areas Such As The Physical Atmosphere Of The Workplace, The Effects Of New Technologies On Workers, And Workplace Gossip. Harris Teaches Management At The University Of Louisiana- Monroe; Hartman, At The University Of New Orleans. Annotation C. Book News, Inc., Portland, Or (booknews.com)

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