Opportunities and challenges of workplace diversity : theory, cases, and exercises

Uncover and understand the complexities of managing workplace diversity. Opportunities and Challenges of Workplace Diversity teaches readers to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity. Through its three-tiered structure this text effectively explains the complexities of managerial and legal aspects in workplace diversity; presents examples of positive and negative management methods; encourages readers to develop a set of skills they will need when managing diversity in their future careers. The second edition contains many meaningful changesa new chapter, new and updated opening essays, enhanced exercises, and new newspaper articles and case studiesthat will enhance the quality of learning about diversity in organizations. Cover......Page 1 Contents......Page 4 Preface......Page 9 Part I: Uncovering the Complexities of Workplace Diversity......Page 14 Chapter 1 Diversity in the Workplace: A Theoretical and Pedagogical Perspective......Page 16 Opportunities of Teaching Diversity Management......Page 17 Challenges of Teaching Diversity Management......Page 19 Defining Diversity......Page 20 Understanding Leadership-Based Organizational Paradigms for Managing Diversity......Page 27 Understanding the Business Case for Diversity......Page 31 Chapter 2 Diversity in the Workplace: A Legal Perspective......Page 39 Administration of the Law......Page 40 The Protected Classes......Page 41 Advice for Managers......Page 51 Advice for Employees......Page 52 The Future of Title VII......Page 53 Chapter 3 Diversity Management as Systemic......Page 57 A Systemic Approach to Managing Diversity......Page 61 Part II: Managing and Mismanaging: Case Studies on American Businesses......Page 84 Chapter 4 Gender......Page 86 Obama Signs Equal-Pay Legislation......Page 87 Essay: Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success......Page 88 CASE STUDY: Augusta National Golf Club: Membership for Women or Staying the Course?......Page 100 CASE STUDY: Mothers Work Inc.: Brand Image and Accusations of Employment Discrimination......Page 108 Chapter 5 Race and National Origin......Page 114 NFL Looking to Expand Rooney Rule......Page 115 Essay: The Truth about Mentoring Minorities: Race Matters......Page 116 CASE STUDY: The Classic Look of Discrimination: Abercrombie & Fitch's Struggle to Manage Diversity......Page 122 CASE STUDY: Texaco, Inc.: Racial Discrimination Suit (A)......Page 131 CASE STUDY: Texaco, Inc.: Racial Discrimination Suit (B)......Page 134 CASE STUDY: Denny's Restaurants: Creating a Diverse Corporate Culture (A)......Page 146 CASE STUDY: Denny's Restaurants: Creating a Diverse Corporate Culture (B)......Page 151 Chapter 6 Age......Page 154 Many Workers Ages 50+ Downshift in New Jobs—And Love the Work......Page 155 Essay: It's Time to Retire Retirement......Page 156 CASE STUDY: Asleep at the Wheel: Ford Motor Company's Exclusion of the Older Worker......Page 165 Chapter 7 Religion and Spirituality......Page 174 Religion in the Workplace Is Diversity Issue for U.S. Companies: Many Firms Seek Guidance in Accommodating Employees’ Religious Practices......Page 175 Essay: Taking Religion to Work......Page 176 CASE STUDY: Purity of Spirit: Tom's of Maine......Page 185 Chapter 8 Sexual Orientation and Identity......Page 196 LGBT Equality at the Fortune 500......Page 197 Essay: Selections from Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization......Page 198 CASE STUDY: The Cracker Barrel Restaurants......Page 206 CASE STUDY: When Steve Becomes Stephanie......Page 211 Chapter 9 Disabilities......Page 220 Finding the Right Way to Disclose a Disability......Page 221 Essay: Counting on Workers with Disabilities......Page 222 Essay: Selections from the Inclusive Corporation: A Disability Handbook for Business Professionals......Page 229 CASE STUDY: In the Eye of the Perfect Storm: Creating Accessibility—IBM, GM, and CISCO......Page 234 Part III: Exercises: Developing Three Essential Skills......Page 246 Your Pie Chart......Page 248 Diversity Questionnaire......Page 249 First Thoughts......Page 250 Masculine and Feminine Speaking Styles......Page 251 Religion and the Workplace: A Brainstorming Activity......Page 253 Analysis of Mini Diversity Management Cases......Page 255 What Constitutes Sexual Harassment?......Page 260 Religion and Spirituality: What Could be Happening Here?......Page 261 Discrimination Based on Sexual Orientation: Counting the Costs......Page 262 The Ten Commandments of Interacting with People with Disabilities......Page 264 Cultural Diversity......Page 266 Examining Exemplary Leaders in Managing Diversity......Page 268 Analysis of Diversity Consulting Companies......Page 270 Analyzing Diversity Commitment on Company Web sites......Page 271 Diversity and Sports: An Examination of the NFL, NASCAR, NHL, PGA, and NBA......Page 272 The Diversity Consulting Team......Page 274 Managing Diversity Questionnaire......Page 278 Asking Good Questions......Page 280 C......Page 283 D......Page 284 H......Page 285 M......Page 286 P......Page 287 S......Page 288 Y......Page 289

opportunities And Challenges Of Workplace Diversity Shows Readers How To Understand The Complexities Of Managing Diversity Through A Unique Dialogue Of Opportunity.

diversity In The Workplace: A Theoretical And Pedagogical Perspective; Diversity In The Workplace: A Legal Perspective; Diversity Management As Systemic; Gender; Race And National Origin; Age; Religion And Spirituality; Sexual Identity; Disabilities; Analyzing Self; Understanding Difference; Assessing Organizations

for Anyone Interested In Understanding How To Effectively Manage Diversity In Today’s Business World.