Operations Management , Fourth Edition

With its abundance of step-by-step solved problems, concepts, and examples of major real-world companies, this text brings unparalleled clarity and transparency to the course. In the new Fourth Edition, all aspects of operations management are explained—its critical impact in today’s business environments, its relation to every department in an organization, and the importance of an integrated supply chain focus. Quantitative and qualitative topics are balanced, and students are guided through the coursework that will help lay the foundations for their future careers.

Introducing a new low-priced Value Edition!

This Value Edition features all the content of Operations Management, 2nd Edition in a paperback format for a new low price. Taking a balanced, integrative approach, Operations Management, 2nd Edition demonstrates the critical impact OM has in today’s business environments, and shows how it relates to every department in an organization. Authors R. Dan Reid and Nada R. Sanders provide clear, focused, and highly engaging coverage of key operations management topics, and make strong connections across concepts and chapters.

Key Features of the Second Edition

• Increased detail throughout, including more spreadsheets, graphs, problems, and cases.

• Covers timely topics such as master production scheduling, ERP, e-business, six-sigma, lean manufacturing, CPFR, periodic order review, and more.

• Balanced coverage of services and manufacturing.

• An online Virtual Service Company consulting case that provides hands-on activities to put concepts into practice.

• A CD-ROM packaged with this text, featuring four supplementary chapters, Extend LT software, simulations using Extend, spreadsheet templates, and more.