OECD Digital Government Studies Digital Government Review of Slovenia Leading the Digital Transformation of the Public Sector

Foreword Acknowledgement Executive summary Key policy recommendations: Contextual factors and institutional models Policy levers to lead the digital transformation Digital talent for a transformative public sector culture Service design and delivery Data-Driven Public Sector Assessments and Recommendations Contextual factors and institutional models Overall political and administrative culture Socio-economic factors and digitalisation context Macro-structure and leading public sector organisation Co-ordination and compliance Policy levers to lead the digital transformation Strategy Management tools and financial mechanisms Legal and regulatory frameworks Digital talent for a transformative public sector culture Digital enabling environment Digital government skills Sustainability of a digital workforce Public service design and delivery in the digital age The context for service design and delivery in Slovenia The philosophy of service design and delivery in Slovenia Enablers to support service design and delivery Data-driven public sector Data governance Application of data for public value Data for public trust 1 Contextual factors and institutional models Introduction Overall political and administrative culture Socio-economic factors and technological context Macro-structure and leading public sector organisation The role of the Ministry of Public Administration in Slovenia Co-ordination and compliance 2 Policy levers to lead the digital transformation Introduction Strategy Management tools and financial mechanisms Business cases Agile project management Towards digital commissioning Financial measures and mechanisms Legal and regulatory frameworks Towards an enabling legal and regulatory context Digital rights for a people-driven transformation 3 Digital talent for a transformative public sector culture Introduction The OECD Framework for Digital Government Talent and Skills in the Public Sector Digital skills and cultural landscape in Slovenia A digital enabling environment The skills for a digitally-enabled state The path to a digital workforce 4 Public service design and delivery in the digital age Introduction Context for service design and delivery Representative and organisational politics Legacy of channels, technology and infrastructure Society and geography Philosophy of service design and delivery Providing leadership and setting vision Understanding whole problems Designing services from end to end Involving the public Combining policy, delivery and operations to work across organisational boundaries Delivering in an agile and iterative way Enablers to support service design and delivery Best practice and guidelines Governance, spending and assurance Channels Common components and tools Securely hosting services Data- and interoperability- related resources Document management Taking payments Sending notifications Digital identity Submitting information to government Digital inclusion Talent and skills 5 Data-driven public sector Introduction Data governance in Slovenia Strategic leadership and vision Tactical capacities for implementation and regulation Capacity for coherent implementation Rules, guidelines and standards Enabling delivery throughout the Government Data Value Cycle Applying data to unlock public value Applying data for anticipation and planning Applying data for delivery Applying data for evaluation and monitoring Data for trust Ethics Privacy and consent Transparency Security References Blank Page