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Does technology actually matter? And how can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter--that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance--and what drives it--using rigorous statistical methods. This book presents both the findings and the science behind that research. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level. Cover Page 1 Praise for Accelerate 2 Half Title 5 Full Title 6 Copyright 8 Contents 10 Figures 12 Foreword by Martin Fowler 14 Foreword by Courtney Kissler 17 Quick Reference: Capabilities to Drive Improvement 20 Preface 23 Part One: What We Found 33 Chapter 1 - Accelerate 35 Chapter 2 - Measuring Performance 44 Chapter 3 - Measuring and Changing Culture 63 Chapter 4 - Technical Practices 76 Chapter 5 - Architecture 94 Chapter 6 - Integrating Infosec into the Delivery Lifecycle 105 Chapter 7 - Management Practices for Software 111 Chapter 8 - Product Development 118 Chapter 9 - Making Work Sustainable 125 Chapter 10 - Employee Satisfaction, Identity, and Engagement 138 Chapter 11 - Leaders and Managers 155 Part Two: The Research 169 Chapter 12 - The Science Behind This Book 170 Chapter 13 - Introduction to Psychometrics 183 Chapter 14 - Why Use a Survey 197 Chapter 15 - The Data for the Project 209 Part Three: Transformation 217 Chapter 16 - High-Performance Leadership and Management 219 Conclusion 241 Appendix A: Capabilities to Drive Improvement 244 Appendix B: The Stats 252 Appendix C: Statistical Methods Used in Our Research 266 Acknowledgments 274 Bibliography 279 Index 286 About the Authors 313 "Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter—that it can't provide a competitive advantage to our companies. Through four years of rigourous research, including data collected from the State of DevOps Reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance—and what drives it—using rigorous statistical methods. The results are groundbreaking. Representing both the findings and the science behind Forsgren, Humble, and Kim's research, Accelerate allows technology managers at every level to see, evaluate, and use successful applications to elevate their own organizations. Discover how to measure the performance of your teams and what capabilities to invest in to drive higher performance."--Page [4] of cover Winner of the Shingo Publication AwardAccelerate your organization to win in the marketplace.How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level. This book goes into depth on research that shows how DevOps techniques can make technology organizations more effective. Fundamentally, they can help create generative team cultures which in turn leads to higher performance, better retention and better outcomes. The book shares multiple years of research from the State of DevOps reports.