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Learn the principles of MIS as you explore the latest developments and industry trends with MIS 10. This practically focused approach helps you master foundational MIS concepts that will guide your career. You examine the latest topics, such as cloud computing, AR/VR, quantum computing and blockchain, with the most current MIS title on the market. Have you ever wondered what you would have done as a company leader in a critical moment? With this edition's MindTap digital experience, you can strengthen your decision-making skills with "YouDecide" -- new interactive case studies that bridge technology and business strategy and position you as the decision maker. You can also examine possible career paths with new career connection videos. Delve deeper into key course concepts with new concept videos and foundational case studies. In addition, MindTap's RSS feeds alert you to the latest advancements and trends for a stronger focus on today's real business world. Cover Brief Contents Contents Part 1: Fundamentals of Information Systems Chapter 1: Information Systems in Business 1-1 Computers and Information Systems in Daily Life 1-2 Computer Literacy and Information Literacy 1-3 The Beginning: Transaction-Processing Systems 1-4 Management Information Systems 1-5 Major Components of an Information System 1-6 Using Information Systems and Information Technologies 1-7 The IT Job Market 1-8 Outlook for the Future Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 1-1: Using Information Technologies at Federal Express Case Study 1-2: Mobile Technology: A Key Player for Future Shopping Chapter 2: Computers and Their Business Applications 2-1 Defining a Computer 2-2 The History of Computer Hardware and Software 2-3 The Power of Computers 2-4 Computer Operations 2-5 Input, Output, and Memory Devices 2-6 Classes of Computers 2-7 What Is Software? 2-8 Computer Languages 2-9 Object-Oriented Programming: A Quick Overview Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 2-1: Become Your Own Banker and Financial Advisor Case Study 2-2: iPads: New Productivity Tools for Service Workers Chapter 3: Data and Business Intelligence 3-1 Databases 3-2 Logical Database Design 3-3 Components of a DBMS 3-4 Recent Trends in Database Design and Use 3-5 Data Warehouses 3-6 Data Marts 3-7 Business Analytics 3-8 The Big Data Era 3-9 Database Marketing 3-10 Tableau and Power BI: Two Popular BI and Visualization Platforms Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 3-1: Data Mining Helps Students Enroll in Courses with Higher Chances of Success Case Study 3-2: Data Mining Tools at Pandora Radio Chapter 4: Personal, Legal, Ethical, and Organizational Issues 4-1 Privacy Issues 4-2 Ethical Issues of Information Technologies 4-3 The Impact of Information Technology in the Workplace 4-4 Green Computing Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 4-1: Telecommuting with a New Twist Case Study 4-2: Privacy and Other Legal Issues at Google Chapter 5: Protecting Information Resources 5-1 Risks Associated with Information Technologies 5-2 Computer and Network Security: Basic Safeguards 5-3 Security Threats: An Overview 5-4 Security Measures and Enforcement: An Overview 5-5 Guidelines for a Comprehensive Security System Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 5-1: Vulnerabilities of Medical Devices Case Study 5-2: Security Breach at Equifax Part 2: Data Communication, the Internet, E-Commerce, and Global Information Systems Chapter 6: Data Communication: Delivering Information Anywhere and Anytime 6-1 Defining Data Communication 6-2 Basic Components of a Data Communication System 6-3 Processing Configurations 6-4 Types of Networks 6-5 Network Topologies 6-6 Major Networking Concepts 6-7 Wireless and Mobile Networks 6-8 Wireless Security 6-9 Convergence of Voice, Video, and Data Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 6-1: Data Communication at Walmart Case Study 6-2: Protecting the Security and Privacy of Mobile Devices Chapter 7: A Connected World 7-1 The Internet 7-2 Navigational Tools, Search Engines, and Directories 7-3 Internet Services 7-4 Web Applications 7-5 Intranets 7-6 Extranets 7-7 The Web Trends 7-8 The Internet of Everything and Beyond Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 7-1: Scotts Miracle-Gro’s Intranet: The Garden Case Study 7-2: Social Networking in Support of Small Businesses Chapter 8: E-Commerce 8-1 Defining E-Commerce 8-2 Major Categories of E-Commerce 8-3 B2C E-Commerce Cycle 8-4 B2B E-Commerce: A Second Look 8-5 Mobile and Voice-Based E-Commerce 8-6 E-Commerce Supporting Technologies 8-7 E-Commerce and Beyond: Social Commerce 8-8 Hypersocial Organizations 8-9 Social Media Information Systems Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 8-1: Widespread Applications of Mobile Ads Case Study 8-2: Bridging the Gap between E-Commerce and Traditional Commerce Chapter 9: Global Information Systems 9-1 Why Go Global? 9-2 Global Information Systems: An Overview 9-3 Organizational Structures and Global Information Systems 9-4 Obstacles to Using Global Information Systems Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 9-1: Global Information Systems at Toyota Motor Company Case Study 9-2: Information Technologies Support Global Supply Chain Part 3: IS Development, Enterprise Systems, MSS, and Emerging Trends Chapter 10: Building Successful Information Systems 10-1 Systems Development Life Cycle: An Overview 10-2 Phase 1: Planning 10-3 Phase 2: Requirements Gathering and Analysis 10-4 Phase 3: Design 10-5 Phase 4: Implementation 10-6 Phase 5: Maintenance 10-7 New Trends in Systems Analysis and Design Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 10-1: Systems Development at SEB Latvia Case Study 10-2: Crowdsourcing Pays Off Chapter 11: Enterprise Systems 11-1 Supply Chain Management 11-2 Customer Relationship Management 11-3 Knowledge Management 11-4 Enterprise Resource Planning 11-5 Cloud-Based Enterprise Systems Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 11-1: ERP at Johns Hopkins Institutions Case Study 11-2: CRM at Starbucks Chapter 12: Supporting Decisions and Processes 12-1 Types of Decisions in an Organization 12-2 Decision Support Systems 12-3 Executive Information Systems 12-4 Geographic Information Systems 12-5 Collaboration Systems 12-6 Guidelines for Designing a Management Support System Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 12-1: UPS Deploys Routing Optimization with a Big Payoff Case Study 12-2: GPS Technology and Analytics Combat Crime Chapter 13: Artificial Intelligence and Automation 13-1 What Is Artificial Intelligence? 13-2 Expert Systems 13-3 Case-Based Reasoning 13-4 Intelligent Agents 13-5 Fuzzy Logic 13-6 Machine Learning 13-7 Genetic Algorithms 13-8 Natural-Language Processing 13-9 Integrating AI Technologies into Decision Support Systems 13-10 Contextual Computing: Making Mobile Devices Smarter 13-11 AI and Automation 13-12 Ethical issues of AI Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 13-1: AI-Based Software Helps Businesses Better Understand Customers Case Study 13-2: NLP: Making a Smartphone Smarter Chapter 14: Emerging Trends, Technologies, and Applications 14-1 Trends in Software and Service Distribution 14-2 Virtual Reality 14-3 Cloud Computing: Foundation, Applications, and Models 14-4 Nanotechnology 14-5 Blockchain Technology and Cryptocurrency 14-6 Quantum Computing Module Summary Key Terms Reviews and Discussions Projects Module Quiz Case Study 14-1: Cloud Computing at Intercontinental Hotels Group (IHG) Case Study 14-2: Virtual Reality Enhances Try before You Buy Concept Endnotes Index Introduce your students to MIS today with the most practical and current title available: MIS 10. Updates throughout this edition present the latest developments in cloud computing, AR/VR, quantum computing and blockchain. New case studies and information boxes connect the principles your students are learning to the most current developments in technology and business today. Key concepts and skills within each case are now tagged to the corresponding AASCB standards to ensure your students are focused on the most important information for success. For further support, this edition's completely redesigned MindTap offers a robust digital learning experience. New MindTap concept and career videos present job options while interactive case studies bridge today's technology and strategy. Use It activities, give your students immediate feedback and MindTap's RSS feeds present the latest trends with a focus on success in the real world Master The Foundational Principles Of Mis As You Explore Today's Latest Developments And Industry Trends With Mis 10. This Practically Focused Approach Helps You Explore Mis Concepts And Advancements That Will Enhance Your Career And Professional Success. You Examine The Latest Topics, Such As Cloud Computing, Ar/vr, Quantum Computing And Blockchain, With The Most Current Mis Title On The Market. New Case Studies And Information Boxes Connect The Principles You Are Learning To The Most Current Events In Technology And Business Today. Mis 10 Explains The Technology Behind Recent Business Cases, Such As Cryptocurrency, 5g And Its Business Applications And Use Of Vr In The Workplace. Succinct, Yet Thorough, Modules Keep Your Interest And Prepare You To Face Today's Mis Challenges With Success. Important Notice: Media Content Referenced Within The Product Description Or The Product Text May Not Be Available In The Ebook Version.