Next Generation Datacenters in Financial Services: Driving Extreme Efficiency and Effective Cost Savings (Complete Technology Guides for Financial Services)

Financial markets are witnessing an unprecedented explosion in the availability of data, and the firms that survive will be able to leverage this information to increase their profit and expand their opportunities in a global world. Financial firms have two options: to build their own data centers or to outsource them to hosting services such as Google and Amazon ‘cloud’ services. While outsourcing data centers is a trend for small firms, it is not applicable to bigger firms who want more control over their huge amounts of data. Large firms thus build their own data centers. In such an environment, the CIO’s ability is crucial to lead an effective data strategy to capture, process and connect data to all the relevant lines of business. At the core of this strategy lies the data center - the repository of all information. In recognition of the importance of information, firms are rushing to invest in data centers, but they are finding that just throwing technology at the problem is not good enough. Despite the investments, data centers prove frustrating in terms of inefficiencies and rising costs, directly cutting into the profitability of lines of business that they serve. While there are books that discuss the mechanics, hardware and technicalities of data centers, no book has yet made the connection between enterprise strategy and data center investment, design and management. This book is a solution driven book for management demonstrating how to leverage technology to manage the seemingly infinite amount of data available today. Each chapter offers cutting-edge management and technology solutions to effectively manage data through data centers. • Feature: Presents cutting-edge technology solutions not available in one place until now • Benefit: Saves time going to numerous websites, calling vendors, going to conferences • Feature: Includes step-by-step instructions on how to implement a data center strategy based on the author’s recent success with Wachovia’s data center • Benefit: Readers can follow these steps with confidence that they will work and not have to re-invent the wheel • Feature: Demonstrates how business and IT can be aligned in financial services • Benefit: Demonstrating this alignment is crucial for any proposal for IT related resources today Copyright Page......Page 5 Contents......Page 6 Series editors’ preface......Page 10 About the author......Page 14 Preface......Page 12 Book conventions......Page 16 The accelerating demand for datacenters......Page 19 Credit crisis and regulatory requirements......Page 20 IT spending versus revenue growth......Page 21 Exponential data growth......Page 22 The next-generation datacenter......Page 23 Challenges in legacy architecture......Page 25 IT’s dilemma: remodeling the plane while it’s in flight......Page 26 A multitude of disruptions......Page 27 Lessons learned......Page 30 A legacy of challenges......Page 31 How different executives view the datacenter......Page 32 CTO organization POV......Page 33 CIO organization POV......Page 34 Reconciling differences......Page 36 Moving forward......Page 38 Real Time Enterprise......Page 41 The real time enterprise......Page 42 Continuous improvement......Page 43 IT in a real time enterprise......Page 44 The new IT environment......Page 50 Alignment as a strategy......Page 51 IT as the analog of the business......Page 52 Design from the top-down ......Page 55 Bottom up: past design decisions influence today’s operations......Page 56 Top-down: aligning supply to demand......Page 58 The impact of fluctuating demand on rigid supply......Page 61 The tailored and dynamic environment ......Page 65 What is Fit-for-Purpose?......Page 67 Operating characteristics of a Fit-for-Purpose RTI......Page 69 Drivers......Page 70 Artifacts......Page 71 Core competencies......Page 72 Technologies......Page 73 Governance: the key to sustaining RTI value......Page 77 Processing Execution Destinations (PEDs)......Page 80 Complex transaction ensemble......Page 82 Information integration ensemble......Page 83 Deployment architecture......Page 84 Platform architecture......Page 87 Next Generation Datacenter design principles......Page 88 Next Generation Datacenter business benefits......Page 91 Designing the foundation......Page 93 Keeping the end game in mind......Page 94 Communication......Page 95 The beginning......Page 96 Forensic methodology......Page 97 The forensic model......Page 98 NGDC design artifacts......Page 100 Legacy datacenter modeling......Page 102 Service design......Page 111 Service design qualities......Page 120 Service architecture patterns......Page 131 Architecture ensembles......Page 140 Infrastructure processing execution destinations (PEDs)......Page 146 Service design framework......Page 154 Service design road map......Page 161 Architecture maturity model......Page 165 NGDC program design and oversight......Page 169 Guidelines for playbooks......Page 175 A lean 90-day plan......Page 176 Business drivers/strategy......Page 179 Use cases and metrics......Page 180 Idea in practice......Page 182 Project outline......Page 183 Project mission statement, objectives, and benefits......Page 184 Profile past successes......Page 186 Application patterns......Page 187 Key technology characteristics......Page 188 Maturity model......Page 189 Reference models—development lifecycle......Page 190 Reference models—reference architecture......Page 191 Managing resulting building block to create a discipline......Page 192 Expanding the transformation program......Page 195 Setting the stage for an effective dialog......Page 197 Architecture migration......Page 199 The scope of the IT economic model......Page 200 The IT economic model on an enterprise scale......Page 201 Objective 2: map demand......Page 202 Objective 3: map supply......Page 204 Objective 4: map infrastructure dependencies......Page 205 Operate......Page 207 Objective 5: manage demand and supply dynamically......Page 208 Objective 6: instrument transaction services......Page 211 Objective 7: automate virtual resource management......Page 214 Objective 8: run IT like a utility......Page 216 Execute......Page 218 Objective 9: optimize supply footprint......Page 219 Objective 10: manage IT like a portfolio......Page 221 Objective 11: implement predictive IT......Page 224 Objective 12: realize the next generation datacenter......Page 225 The IT service delivery model and managing implementation volatility......Page 227 An NGDC direction......Page 230 Evolving into an NGDC......Page 232 NGDC technical building block taxonomy......Page 233 IT service delivery evolution......Page 235 Enterprise cloud design......Page 242 Vertical cooling in the datacenter......Page 245 Unified fabric to reduce cabling complexity......Page 249 Transformation tactics......Page 250 RTI technology landscape......Page 255 Core technologies realized benefits......Page 263 Internal metrics......Page 265 External metrics......Page 267 The role of ITIL and service management......Page 268 Striking the right balance......Page 269 The role of quality of experience......Page 270 Next generation datacenter metrics......Page 271 So ... What do we measure?......Page 274 Other industries......Page 277 IT as a standard?......Page 278 Key technologies......Page 281 Step-by-step guide......Page 282 Align......Page 283 Design......Page 284 Implement......Page 286 Operate......Page 288 Sustain......Page 290 Wachovia CIB experiences with IT governance......Page 291 C......Page 299 F......Page 300 I......Page 301 M......Page 302 P......Page 303 S......Page 304 W......Page 306 Financial markets are witnessing an unprecedented explosion in the availability of data, and the firms that survive will be able to leverage this information to increase their profit and expand their opportunities in a global world. Large firms must build their own datacenters to manage this data. In such an environment, the CIOs ability is crucial to lead an effective data strategy to capture, process, and connect data to all the relevant lines of business. At the core of this strategy lies the datacenter the repository of all information. While there are books that discuss the mechanics, hardware and technicalities of datacenters, no book has yet made the connection between enterprise strategy and datacenter investment, design and management. Next Generation DataCenters in Financial Services is a solution driven book for management that demonstrates how to leverage technology to manage the seemingly infinite amount of data available today. Each chapter offers cutting-edge management and technology solutions to effectively manage data through datacenters. Chapter 1: The Accelerating Need for Data Centers Chapter 2: Challenges in Legacy Architecture Chapter 3: Meta-IT: Align Business and IT for Results Chapter 4: Design from the Top-Down Chapter 5: Implement the Right Choices from Hardware to Software Chapter 6: Extreme Optimization and Eco-fficiency Chapter 7: Manage for Scale and Evolution Chapter 8: Leading Vendors and Service Providers.