ناوبری در کمبود نیروی کار در حوزه بهداشت و درمان: چگونه از مهم‌ترین دارایی سازمان خود محافظت کنید

Healthcare organizations have been beset by a series of harrowing storms. Environmental, market, and demographic conditions had already caused a significant workforce shortage when the COVID-19 pandemic added unprecedented challenges to the mix. Healthcare leaders cannot simply hope the storm will pass but must tackle these issues today. Navigating the Healthcare Workforce Shortage: How to Safeguard Your Organization’s Most Important Asset provides simple, practical, and proven strategies for healthcare leaders to address one of the biggest workforce shortages in recent history. The ideas and plans presented are built on real-life examples of organizations that have successfully overcome their workforce challenges. Authors Tresha Moreland and Lori Wightman identify six key levers that healthcare leaders can use to address workforce shortages in their organization. The book delves deeply into the new problems posed by the COVID-19 pandemic and the creativity needed to persevere through them. The six levers covered in this book are: Strengthening organizational resiliency Shaping a better workplace culture Improving employee retention rates Aligning care quality and organizational effectiveness Taking control of internal and external recruitment strategies Preparing the workforce for the future Confronting the healthcare workforce shortage will not be easy. But with some creative thinking, new approaches, and a commitment to change, healthcare organizations can experience a smoother voyage through the storm. Front Matter 2 Contents 8 Preface 10 Acknowledgments 12 Introduction 14 Key Lever 1: Building Organizational Resilience-How's Your Boat Holding Up? 26 Chapter 1: The Value of Pre-work: Ten Steps to Develop a Resilient Organization 28 Key Lever 2: Creating A Culture Brand and Positioning Your Organization Competitively 44 Chapter 2: Shaping Culture Carefully 46 Key Lever 3: Retaining Employees-Because Keeping People Matters 58 Chapter 3: Make It Matter-Engagement with a Difference 60 Chapter 4: Catch Them If You Can-Retention Techniques 68 Key Lever 4: Powering Value Through Organizational Effectiveness 76 Chapter 5: Alignment Is the Fuel for Performance 78 Chapter 6: Strategic Collective Bargaining 84 Key Lever 5: Leveraging Recruitment in a Disrupted World 90 Chapter 7: Internal Recruitment Strategies 92 Chapter 8: External Recruitment Strategies 106 Key Lever 6: Preparing for the Future of Work 114 Chapter 9: How Macro-Level Shifts Impact the Workforce 116 Chapter 10: Pulling the Future into the Present 128 Conclusion 136 Appendices: Tools and Checklists 138 Appendix A: Pre-work Checklist 140 Appendix B: Organizational Culture Assessment Checklist 148 Appendix C: Employee Experience Journey Template 152 Appendix D: Organizational Alignment Assessment Checklist 156 Appendix E: Recruitment Effectiveness Assessment Checklist 158 Appendix F: Strategic Workforce Planning Checklist 162 Index 164 About the Authors 174