Museum Management: Opportunities and Threats for Successful Museums (Arts, Research, Innovation and Society)

This book centers on museum management with particular focus on risk management. It sees the museum as a modern institution that, in addition to its classical heritage function (collections management), also provides an educational function and implements this education through experience (the experiential function of the museum). It represents a combination of academic excellence and experience from real managers from museums and other public institutions. Additional topics such as strategic and operational museum management and museum research management are discussed and case studies from daily management practice are included. Preface Contents Chapter 1: Characteristics of Museums and Starting Points for Museum Research 1.1 Definition of the Term “Museum” and Approaches to the Study of Museums 1.2 Museums in Individual Countries of the World 1.3 Museums in OECD Countries References Chapter 2: The Modern Museum: Its Role, Function, and Social Mission 2.1 Museum Collections as a Basis for Museum Activities 2.2 Functions of the Museum (Understanding the Social Role) 2.3 Museum Focused on Visitors: For Children (Museum as a School), for Families with Children, and for Seniors 2.4 Museum as a Community Center: The Influence of Participation on the Formation of a Successful Museum 2.5 The Museum as an Ecological Center (Environmentally Friendly, Combating Climate Change) 2.6 Museum Focused on Science and Promotion of Science and Technology: Use of the Frascati Manual 2.7 The Need for the Integrity of Museum Functions References Chapter 3: Challenges and Opportunities of a Modern Museum References Chapter 4: A Holistic Approach to Risks and Opportunities as a Basic Prerequisite for a Successful Museum 4.1 Application of a Holistic Model of Risk and Opportunity Management 4.2 Managing Risks (Threats) and Opportunities in the Museum: Identification (Recognition) 4.3 Risk (Threat) and Opportunity Management: Analysis (Evaluation) Phase 4.4 Managing Risks (Threats) and Opportunities: Managing (Acting), Risk Management Strategies 4.5 Management of Risks and Opportunities: Monitoring References Chapter 5: Management in Practice: Planning, Organizing, Leading, and Controlling Museum Activities 5.1 How to Effectively Manage a Museum 5.2 Museum Management: Planning of Museum Activities − Key Areas of Planning 5.2.1 Key Areas of Planning 5.2.2 Strategic Planning 5.2.3 Strategic Management of the Museum: Phases of Strategic Management 5.2.4 Strategic Planning of the Museum Using the BSC Method 5.3 Museum Management: Prerequisites and Tools for Effective Organization of Museum Activities 5.3.1 Key Areas of Organization: Model, Structure, Internal Regulations, and Task Assignment 5.3.2 Models and Tools of Effective Management: Application of Process Management and Project Management 5.3.3 Models and Tools for Effective Management: Measuring Performance and Optimizing Museum Activities 5.3.4 Models and Tools of Effective Management: Optimization of the Number of Museum Employees, Personnel Audits 5.3.5 Models and Tools for Effective Management: Quality Models and Benchmarking of Museums 5.3.6 Models and Tools of Effective Management: Museum Knowledge Management Model 5.4 Effective Personnel Management 5.4.1 Requirements for the Museum Leader 5.4.2 Stimulating Factors for Successful Management of Subordinate Museum Employees 5.4.3 The Changing World and Its Impacts on Human Resource Management (HRM) 5.4.4 Ambidextrous Leadership 5.5 Management: Inspection (How to Inspect Effectively) References Chapter 6: Financial Management of the Museum 6.1 Sound Financial Management: Principles of Sound Financial Management 6.2 Budgeting in the Museum 6.3 Subsidies and Donations for the Benefit of Museums: Microphilanthrophy and Crowdsourcing 6.4 Achieving Rational Savings in the Museum 6.5 Management and Administration of Museum Buildings and Property References Chapter 7: Case Studies 7.1 Case Study 1: Example of Identifying and Assessing Museum Threats 7.2 Case Study 2: How to Assess the Threats of Corruption or Fraud in Museum Activities 7.3 Case Study 3: Example of Identifying and Evaluating Museum Opportunities 7.4 Case Study 4: Museum Closures and Key Issues During the COVID-19 Pandemic 7.4.1 Museum Management Response to the COVID-19 Pandemic 7.5 Case Study No. 5: The Internet Museum 7.5.1 Use of Internet Tools and Applications References