Meeting the Challenge of 9 11: Blueprints for More Effective Government (Advances in Management Information Systems)

9/11 revealed serious public sector shortcomings in such areas as border security and immigration control, cybersecurity, and first responses to hostile acts. This book focuses on how to make government more effective, especially in our post-9/11 era of heightened concern for national and homeland security.'Meeting the Challenge of 9/11'is a top-to-bottom guidebook for improving government organization and performance. While it specifically addresses the key issues of homeland security (biodefense, border security, immigration control, and infrastructure protection), it has a broader agenda - the renewal of an effective, well-managed government. The chapter authors have extensive senior-level experience in managing government organizations or in analyzing government organization and management. Most are Fellows of the National Academy of Public Administration and active participants in NAPA's Standing Panel on Executive Organization and Management. About the Academy......Page 2 Contents......Page 7 Foreword......Page 9 Preface and Acknowledgments......Page 13 Note......Page 14 The Challenge......Page 17 The Lessons of This Book......Page 21 Managing for More Effective Government......Page 28 References......Page 37 Part 1 Public Administration since September 11......Page 39 1 Moving toward More Capable Government A Guide to Organizational Design......Page 41 Government Organizations under Continuing Stress......Page 43 The Decision to Change Organizational Structure......Page 45 Enhancing the Government’s Capacity to Design Effective Organizations and Public-Private Relationships......Page 79 Notes......Page 83 References......Page 84 From Administrative to Entitlement to Domestic Security State......Page 87 Revolution......Page 89 Non-State “Sharks”......Page 90 Combining Power......Page 91 Triangulation......Page 92 Intelligence as Decision Making......Page 93 Public Participation......Page 94 Liberty......Page 95 Implications for Public Administration......Page 96 Chaos and Complexity......Page 97 Notes......Page 98 References......Page 100 Part 2 Organizing for More Effective Government......Page 107 3 Creating the Department of Homeland Security An Old Approach to a New Problem......Page 109 Organizational Developments......Page 111 Concluding Observations......Page 115 Notes......Page 118 References......Page 119 4 An Undersecretary for Management Its Potential in the Department of Homeland Security......Page 121 The Chief Clerk Emerges......Page 122 Assistant Secretaries for Administration in Action......Page 123 Fragmentation of Administrative Management Functions......Page 124 Emergence of the Undersecretary for Management (USM) Concept......Page 125 The Academy and the Undersecretary for Management......Page 126 Moving the USM Concept into Practice......Page 127 Notes......Page 132 References......Page 133 Appendix 4.1......Page 134 5 The Need for an Office of Federal Management Now More than Ever......Page 135 Decline of Management at the OMB......Page 137 General Management Laws: The Source of “Political Clout”......Page 139 Entrepreneurs versus Constitutionalists: What Is the Purpose of Government Management?......Page 141 The Proposed Office of Federal Management......Page 144 Two Case Studies: Homeland Security and Asset Management......Page 148 Governmental Disaggregation: A Challenge to Democratic Governance......Page 153 Conclusion......Page 157 Notes......Page 159 References......Page 164 Part 3 Managing for More Effective Government......Page 169 Principles......Page 171 Multiple Agency Reorganization......Page 172 The Challenge to Reorganizers......Page 173 How an Agency Head Should Reorganize......Page 174 Be Reasonable in Your Expectations......Page 175 Executive Development......Page 176 The Situation of Senior Bureaucrats......Page 177 A Break with Tradition......Page 178 The Defensive Crouch......Page 179 Take Risks......Page 180 A Personal Note......Page 181 7 Managing Change that Makes a Difference......Page 182 Disaster Recovery......Page 183 New Federalism......Page 189 Civil Service Reform......Page 193 Agency Closure......Page 198 Nuclear Cleanup......Page 202 General Observations......Page 204 Rapid Action......Page 205 Political-Career Partnerships......Page 207 Innovative Design......Page 208 Openness and Outreach......Page 209 Notes......Page 210 References......Page 213 8 Developments in the Federal Performance Management Movement Balancing Conflicting Values in GPRA and PART......Page 215 Performance in the Federal Government......Page 216 GPRA: The Original and Driving Force of the Federal Performance Effort......Page 217 PART: The Current Federal Executive Branch Performance Effort......Page 218 The Two Performance Efforts: Similarities and Differences......Page 220 Can Performance Deal with Multiple Functions?......Page 225 Policy Design and Politics......Page 227 Where Are We Now?......Page 228 Conclusion......Page 229 References......Page 230 Part 4 Addressing Critical Issues......Page 233 9 The Many Cultures of Government......Page 235 Different Cultures of Government and Business......Page 237 Defining Organizational Culture......Page 238 Integrating Homeland Security......Page 243 References......Page 245 10 Contracting—An American Way of Governance Post-9/11 Constitutional Choices......Page 246 Background: Where We Are and How We Got Here......Page 249 A Consequence of Contract Reform: The Presumption of Regularity Dispelled......Page 252 Choosing Among Visions: An Agenda for Research and Reflection......Page 270 Conclusion: How Will We Know If Muddling Through Is Not Good Enough?......Page 276 Notes......Page 280 References......Page 283 11 Improving the Military Personnel System......Page 290 The Military Personnel System Is a Key Component of Executive Management......Page 294 Problems with Military Personnel Policies and Reform Recommendations......Page 296 Reforming Military Personnel Policies for the Future......Page 304 Notes......Page 305 References......Page 306 Intergovernmental Challenges and Opportunities......Page 309 The Intergovernmental Setting......Page 310 Intergovernmental Management......Page 311 Early Dialogues on Homeland Security......Page 312 Red Flags......Page 314 New Opportunities......Page 321 What Should We Try?......Page 322 Conclusion......Page 326 References......Page 327 13 Improving Federal Relations with States, Localities, and Private Organizations on Matters of Homeland Security The Stakeholder Council Model......Page 331 The Stakeholder Council Model......Page 334 Identity Management as a Case Study of the Complexities of Intergovernmental Coordination......Page 337 Conclusion: Making the Stakeholder Council Model Work......Page 342 References......Page 343 2. Preserve Accountability......Page 345 4. Value of Streamlined Management......Page 346 5. Necessity of Institutional Support......Page 347 About the Editor and Contributors......Page 349 Index......Page 353 Focuses on how to make government more effective, especially in our post-9/11 era of heightened concern for national and homeland security. This is guidebook for improving government organization and performance. It addresses the key issues of homeland security (biodefense, border security, immigration control, and infrastructure protection)