Managing Worldwide Operations and Communications with Information Technology : 2007 Information Resources Management Association International Conference, Vancouver, British Columbia, Canada May 19-23, 2007

MANAGING WORLDWIDE OPERATIONS AND COMMUNICATIONS WITH INFORMATION TECHNOLOGY......Page 1 Copyright Page......Page 2 Table of Contents......Page 3 Reducing the Size of Auxiliary Data Needed to Support Materialized View Maintenance in a Data Warehouse Environment......Page 14 Diagnosing the Context of Inter-Organizational Systems by Mapping Key-Players......Page 18 Teaching Java™: Managing Instructional Tactics to Optimize Student Learning......Page 22 Supporting Interorganizational Processes with Interaction Flows and Business Rules......Page 26 Transforming Procurement in the UK Immigration Directorate......Page 30 Multi-Grounded Development of Enterprise Modeling Methods: The Case of SIMM......Page 35 Evaluating Complexities in Software Configuration Management......Page 40 Towards Augmenting Human Affordance in Evaluation of Agreement/Disagreement Phrases......Page 44 A Multi-Agent System for the Remote Control of Data Servers......Page 49 The Effect of Hidden Units in Neural Networks on Identifying Data Duplication Records......Page 53 Perceived Service Quality, Relationship Quality, and IT Outsourcing Success in Malaysian Organizations......Page 57 Time for Reflection: Going Back to Autopoiesis to Understand Knowledge Management......Page 62 Knowledge Losses in the Capturing Process......Page 66 Towards Measuring the Complexity of Information Systems: A Language-Critique Approach......Page 70 A Research-Driven View of Conceptual Models as Instruments for Information Systems Research......Page 74 Enterprise Architecture Using the Zachman Framework: A Model Driven Approach......Page 78 The Impact of Australian Legislation Upon an IT Degree: Considerations and Response......Page 83 Improving Class Participation by Asian Students......Page 87 Learning Objects and Semantic Web in Education: From Students’ Analysis to New Perspectives for Their Use......Page 91 Measuring the Success of ICT-Based Knowledge Transfer: A Preliminary Study......Page 95 Multi-Layer Decision Support Model Value and Cost Analysis of IT Solutions: Hierarchical Approach......Page 99 The Adoption and Implementation of Knowledge Management in Healthcare Operations......Page 104 Aspects of Knowledge Transfer in eXtreme Programming......Page 108 Adapting Supervised Feature Selection Methods for Clustering Tasks......Page 112 An Integrative Framework for Achieving HIPAA-Compliance for Healthcare Information Systems......Page 116 Distribution-Collaboration Networks (DCN): An Organizational Transformation Perspective on the Development of E-Government Services......Page 119 Design of Reputation Systems in Online Auction Marketplaces: A Comparative Market Study......Page 124 On the Determinants of Enterprise Risk Management Implementation......Page 128 Incorporating Personal Information into RDF......Page 132 What Practitioners Are Saying About the Unified Modeling Language......Page 136 Would the Best Candidate Please Step Forward? Reflections on the Pros and Cons of Different Support Mechanisms for Online-Questionnaire Design......Page 140 Trust Within the Established Inter-Organizational Information Sharing System......Page 145 Simulation-Based Decision Support: From Experience Towards Knowledge......Page 149 Keeping High Quality in Higher Education with Less Funding: Possible?......Page 154 An Evaluation Framework for Requests for Proposals of Municipal Wireless Networks: A Case Study of Three Municipalities......Page 158 Improving Work Autonomy in Workflow Systems: A Configuration Choice......Page 162 Blended Learning in the Bachelor of Economics and Business Administration for Large Scale Courses: Qualitative and Economic Effects......Page 166 The Consumer Ethics of the Virtual Environment: An Aetiology......Page 169 Efficient P2P Knowledge Sharing: Performances and Incentives......Page 172 Student Journalists Acceptance on Collaborative Writing Wikis......Page 177 Professor SMILE Leads the Way to a New Dawn for Information and Communication Technology Education......Page 181 An Assessment of Topic Areas Covered in KM Journals (2000–2005)......Page 188 On the Definition of Exception Handling Policies for Asynchronous Events in Workflow Processes......Page 193 The Likelihood of RFID (Radio Frequency Identification) Technology Initiation: The Exploratory Examination......Page 197 Innostructure: Managing Innovation as Business-Critical Infrastructure......Page 207 Quality and Decision Variables: Impact-Focused Taxonomy......Page 211 Teaching Online Information Systems Courses with Virtual Machines......Page 215 Reinventing Gantt’s Chart......Page 219 Military Physicians’ Assessments of a Mobile Medical Information System: A Longitudinal Study......Page 225 XML in a Data Warehouse Design: Performance Evaluation Utilizing Geological Data......Page 229 Adoption of CRM in Higher Education......Page 234 The Open Catalogue of Manuscripts in the Malatestiana Library: Balance and Perspectives......Page 238 Towards Early Consideration of Non-Functional Requirements at the Business Process Level......Page 240 Presenting Technical Drawings on Mobile Handhelds......Page 244 An Evolutionary Framework for Strategies of Spatial Technologies: Case Study Analysis......Page 249 An Integrated Sugarcane Phenology and an Optimization Approach to Set Plant and Harvest Schedules Within a Mill Region......Page 254 Towards a Data Warehouse-Based Approach to Support Healthcare Knowledge Development and Sharing*......Page 258 End User Computing and End User Development: Exploring Definitions for the 21st Century......Page 262 Business Process Improvement and Organizational Theory: The Missing Link......Page 266 A Purposeful Framework for IS......Page 270 Critical Success Factors for Mobile CRM: A Research Framework......Page 274 Agile Approaches to Software Maintenance: An exploratory Study of Practitioner Views......Page 278 An Exploratory Investigation of Instructors Acceptance of e-learning......Page 283 exploring Change and Knowledge Management in Developing Countries: The Case of Iranian SMes......Page 288 Healthcare Information Assurance: Identification Issues......Page 293 Is Optional web-Based Seminar an Effective way of learning as a Part of Information Management and Information Systems Development Course?......Page 297 Mining Multiple Markets’ exchange Rate: An Artificial Intelligence tools Survey......Page 301 Study of the Extended Technology Acceptance Model in the U.S. Navy: Case of Combat Information System......Page 305 Performance Analysis of 3-Stage Cell Search Process in wCDMA System......Page 309 Business-to-Business Transaction Diffusion: x12 Standards......Page 315 Peak Oil to Peak People: education – A Resource in the Knowledge Society......Page 319 From Specification to Implementation: A Method for Designing Multi-Agent Systems in a Transformational Style......Page 323 Implementing Process Improvement in Nine Software organizations: A Case Study......Page 327 Why Do Software Applications Fail and What Can Software Engineers Do About It? A Case Study......Page 332 Reviewing 802.11 Wireless lAns Security: A Case Study Approach......Page 337 Saving Endangered Species: The Application of Computer-Based Radio Coverage Modelling to Wildlife Telemetry Systems......Page 342 The Relationship Between IS Strategic Planning and Enterprise Architectural Practice: A Study in NZ Enterprises......Page 347 Knowledge harvesting System for a Business Enterprise......Page 352 Information Technology Outsourcing: An Institutional Theory Approach......Page 356 File Valuation in Information Lifecycle Management......Page 360 Enhancing User Interactive Experience Through diasporic Reception......Page 364 IT Educational Challenges for the Internet Generation......Page 367 Portals as a Multidisciplinary Field......Page 371 State Portals: Empowering E-government via Software Engineering......Page 375 Researching the Portal......Page 377 Implementing E-Procurement Systems: The Promise, Reality, and lessons learned......Page 382 Design of Web Information System Process-oriented......Page 386 Exploring Knowledge Management Success......Page 391 Effects of Individualism-Collectivism in Computer Supported Collaborative Learning......Page 395 Challenges in Building and Maturing of a Telecommunications Business Intelligence Solution in a Developing Country......Page 400 Firm-Level Determinants of Business Process Outsourcing Decisions......Page 406 Evaluating E-Business Applications Priorities: The E-Business Planning and Analysis framework......Page 411 The Influence of Culture on Enterprise Portal design in a Global Environment......Page 415 Challenges in developing a data Warehouse to Manage the Rollout of Antiretroviral Therapy in a Developing Country......Page 418 A Story on “Story Telling” in a virtual learn-Work Environment......Page 424 Value Creation: The next generation of Knowledge Management......Page 429 Corporate Social Responsibility in the Dynamic Information Age of Inter-Systems Connectivity......Page 433 financial Performance of Internet and Brick-and-Mortar Companies: A Comparative Analysis......Page 439 data Mining of Crime Research Information Statistics Portal: The Experience and lessons learned......Page 443 Ensuring Data Quality for Asset Management in Engineering organisations*......Page 446 Anticipated and Unanticipated Consequences of the Development of Accounting Information Systems......Page 453 Conceptual Design for Personalized Situation-Aware Information Seeking and Retrieval Services in Data Intensive Domains......Page 457 Achieving Business Benefits from a Global ERP Implementation......Page 462 The Importance of “Emotional” Features in Web-Based CRM System......Page 467 Developing Buddy: Towards Greater Dependability and Maintainability in Meta-Search......Page 471 Comparing Student Teachers’ Preferences and Perceptions on E-Learning......Page 476 Exploiting Process Thinking in Healthcare: Evidence of Positive Impact on Operating Theatre Efficiency......Page 480 The Use of Online Discussions to Enhance Face-to-Face Block Mode Teaching......Page 483 Software Piracy Determinants Among University Students: An Empirical Analysis......Page 487 Knowledge Process Modeling in SME and Cost-Efficient Software Support: Theoretical Framework and Empirical Studies......Page 492 Automating Customer Complaints Management Through Trust Accounts......Page 498 Supporting Visual Access to a Distributed Organizational Memory Warehouse in the Web Environment......Page 502 Adoption of Internet Banking in Hong Kong Using Stakeholder Analysis......Page 505 A Web Portal for Early Warning and Risk Management......Page 510 How World Leading Manufacturers Can Achieve Differentiation Through E-Business: New Services, Enhanced Relationships, and Reduced Costs......Page 515 Evaluating Students’ Acceptance of the Discussion Forum in the E-Learning Context......Page 520 The Role of Power Distance in Determining the Effectiveness of Educational Technology......Page 524 Teaching Systems Analysis and Design Using the Process Game......Page 528 Experiences in Ethical Usability Testing with Children......Page 531 A Usability Framework for the Design of Assistive Technology to Promote Aging in Place......Page 535 Critical Success Factors in “Best of Breed” ERP Implementation......Page 539 Mobile Data Technology (MDT) Adoption Proces in Canadian Micro and Smal Enterprises: An Exploratory Study......Page 543 Indian Agricultural Data Warehouse Design......Page 548 Towards a Framework of Biometric Exam Authentication in E-Learning Environments......Page 552 Examining Instructional Interaction and Student Persistence in Online Education......Page 557 Business Processes Modeling as Social Systems1......Page 561 Generating Software Requirements Specification (IEEE-Std. 830-1998) Document with Use Cases......Page 565 Impact of the Use of Communication Technologies on the Work-Life Balance of Executive Employees......Page 570 Assessing Web Designers’ Perception of Web Accessibility......Page 574 Guidelines for Developing Quality Use Case Descriptions......Page 577 Temporal Categorization for Data Organization......Page 581 Multimodal Language Processing using NLP Approaches......Page 586 An Optimized Service Oriented Middleware Design for RFID Enabled Solution......Page 591 Security Excellence: Fusing Security Metrics into a Business Excellence Model......Page 596 Practice-Oriented Implementation of medical guidelines......Page 602 Web Science: Conceptualization of the Semantic Web......Page 606 CIO’s perspectives of Critical Issues in Erp upgrade......Page 610 The Impact of Transactional E-Commerce on CPAs’ Perception of Audit Risk: preliminary results......Page 614 Examining Data Cleansing Software Tools for Engineering Asset Management......Page 617 low budget E-Commerce solution for a Dental supply Company......Page 622 Towards a Design Theory of Autopoietic Knowledge management support systems......Page 627 Metacognition and Its Role in the Development of Team Competencies......Page 631 The Power of Informal Networks: A Perspective of Two Studies......Page 636 Mobile Image Communication Using JPEG2000......Page 640 Application of Delphi Technique for Development of E-Readiness Assessment Model: A Study on Small and Medium Enterprises of Iran......Page 645 MIS Textbook Selection Using Analytic Hierarchy Process......Page 652 Multi-Level Delegation for Flexible Business Process Modeling......Page 656 An Optimal Query Execution Plan for Database systems......Page 661 A Prescriptive Approach to Business Process Modelling......Page 663 A Decision Support System for the Ecological Selection of a Facility Location: A Multi-Criteria Approach......Page 668 Scenarios for Mobile Virtual Communities of Students......Page 673 Improving Organizational Systems: Incorporating General Systems Theory and Design Principles......Page 676 Security Technologies in Mobile Networking......Page 680 Variability in Business Process Families......Page 685 Geeks and Gods: ICT’s Debt to the Arts......Page 690 TIM TAM: A Teaching Initiated Modification of the Technology Acceptance Model......Page 692 A Framework for Business Process Modeling and Alignment......Page 696 Case study: Overcoming the Headache of the E-mail Inbox Through Training......Page 700 How the Application of Management Information System (MIS) Affects Business Value (BV) in the Airline Industry......Page 704 Study on How Service Usefulness and Privacy Concern Influence on Service Acceptance......Page 710 E-Commerce Adoption Factors for SMMEs: Supporting Cases from South Africa......Page 714 Predicting Online Auction Closing Price Using Grey System Theory......Page 722 E-Collaboration Tools for Government Funded Projects: NHLBI-PEN Approach and Solution......Page 727 Web Quality Model: An Application to Business Domain......Page 732 Relational Ethics, Global Business, and Information and Communications Technology: Interconnections Explored......Page 737 Electronic Commerce Adoption Approaches by SMMEs Western Cape, South Africa......Page 741 Trouble in Computing: Taking “Positions” in the Discipline of Computing......Page 746 Supporting EBAO Planners by Distributed Ontologies and a Template for Objective-Systems......Page 750 The Gender Pay Gap in the ict industry......Page 755 Internet Adoption Decisions in Small Businesses: The Impacts of a Local Web Portal......Page 759 Recognition of Factors Affecting Students Trust in Virtual Universities Using Delphi Method......Page 762 Improving Project Management Through Collaboration-Aware Risk Management Practices......Page 769 Pull and Push Business Functions in an Experimental Text Processing System......Page 775 The Experiential Marketing on Blogs......Page 782 (IT) Management in the Organization of the Developing Countries......Page 786 Modeling organizational Competencies for Business Process Description and Alignment......Page 789 Palm OS and Programming for Mobile Commerce......Page 793 Integrating Formal Methods with Reuse Techniques......Page 798 The Value of Communities of Practice (CoPs) Within Knowledge Management (KM)......Page 803 Call-Graph Based Program Analysis with .Net......Page 807 Applying Domestication: How the Internet Found Its Place in the Home......Page 812 Knowledge Integration: A Public Goods Approach Under Asymmetric Information......Page 815 Teaching Online: Using Moodle for a Blended Course......Page 820 Assessing the Knowledge Sharing Environment Within a Multi-National Pharmaceutical Company......Page 824 Blending Synchronous and Asynchronous Learning Approaches for Teaching Knowledge Management Courses......Page 828 Project Scheduling Under Uncertainty......Page 832 Building Customers’ Trust Through Mobile CRM-Related Activities: Mediating Effects of Customers’ Commitment......Page 836 Constraint Relaxation on Topological Operators Which Produce a Null Value as Answer to a Query......Page 841 Enterprise Architecture Evaluation: A Case Study on the Purposes of Enterprise Architecture for E-Business......Page 847 Potential Consumer Responses to RFID Product Item Tagging and Emergent Privacy Issues......Page 852 A Concept Map of Information Systems Research Approaches......Page 858 Responsibility in User Participation in Information Systems Development......Page 862 Changing Healthcare Institutions with Large Information Technology Projects......Page 865 Hybrid Architecture of oWL-ontologies for relational data Sources integration......Page 870 The Value of Virtualization for Web Environment......Page 874 Usability Analysis of Concept Maps as Knowledge Discovery Tools......Page 878 Implementation Differences Between DSS/BI and other Types of Information Systems......Page 883 A Proposal of Integration Between IT Governance and Business Balanced Score Card......Page 886 Internet Communication Technologies and Networked Learning: Identity Formation Through Social Exchange......Page 889 Construction of a Knowledge-Based Management System for Organizing Energy Management and Indoor Environmental Quality (IEQ) Related Data......Page 894 Business Oriented Development of the IT Landscape: Architecture Design on a Large Scale......Page 897 Influence Analysis in the Keiretsu of Mazda......Page 905 A novel Method for Securing Online Databases......Page 911 The Whole World at Work: Managers Around the Globe Describe Their IT experiences – Suggesting a new framework for Global IT Leadership Development......Page 915 Technical and Logical Issues Arising from Collaboration Across Multiple Organisations......Page 919 Scoring Systems and Large Margin Perceptron Ranking......Page 925 Improving the Quality of Online Consumer Communities......Page 929 Business Process Analysis, Modeling and Simulation for Geo-political Risks and Crisis Management......Page 933 ERP II System Vulnerabilities and Threats: An Exploratory Study......Page 938 Evaluating Relationship Implementations Performance in Object-relational Databases......Page 942 Knowledge Support for Software projects......Page 949 Information Security Policy: Taxonomy and Development Issues......Page 954 Issues and Challenges Facing e-Entrepreneurship and e-Innovation......Page 957 Dimensions of Autotelic Personality in the Context of Mobile Information and entertainment Services......Page 962 Business Process Management for Collaborative Businesses......Page 967 Complexity and Dynamism in the Information Systems Domain......Page 972 Evaluation of Web Services Resource Framework for Virtual Organization......Page 976 Host Based Intrusion Detection Architecture for Mobile Ad hoc networks......Page 980 ICT for Higher Education in Sudan: Issues and Perspectives......Page 984 The Interface Design for Learning Environments via Web using the Multiple Intelligences Theory and the ergonomic and usability criteria......Page 988 Why Analysts Draw: The Effect of Diagrams Supporting UML use cases......Page 993 Facilitating Enterprise Information System Engineering Through a UML 2.0 Profile: A Case Study......Page 997 A Framework for Performance Evaluation of Intelligent Search Agents......Page 1003 How Work System Formalization and Integration Impact IS Funcation Performance in Manufacturing firms......Page 1007 Terror Spam and Phishing......Page 1013 The Use of Information Technology by Government in Combatting Disasters: Lessons from Katrina......Page 1017 Degrees of Delight: A Model of Consumer Value Generated by E-Commerce......Page 1018 Pervasive Computing: The Cause for Including Mobile Application Development in Undergraduate IS Curriculum......Page 1021 Round-Tripping Biblical Hebrew Linguisitic Data......Page 1023 Towards a Meta-Model for Socio-Instrumental Pragmatism......Page 1026 Forecasting Trading Rule Performance Using Simulation......Page 1031 Process Asset Library in Software Process Support Technology: A Review of the Literature......Page 1035 Smooth ERP Migration by Using Next Generation Distributed ERP Systems*......Page 1039 Does Economic Freedom Enhance the Impact of Technology on Global Productivity?......Page 1041 Deployment of Electronic Commerce Tools in the Business-to-Business Services Context......Page 1043 A Multi-Criteria Decision Support System for Selecting Cell Phone Services......Page 1046 Utility Computing and Its Applications......Page 1050 Multimedia and Virtual Reality Technologies in Architecture Education......Page 1052 Structuring the Market for E-Collaboration Systems: A Study Based on Cluster Analysis......Page 1055 Quality Aspects in Ontology-Based Information Retrieval......Page 1061 Applying RFID to Patient Care: Challenges and Opportunities......Page 1064 A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments......Page 1067 ProPAM: SPI Based on Process and Project Alignment......Page 1070 CEOs Survival: SOX Strategies Over the Long Term......Page 1074 Simulation of Information Lifecycle Management......Page 1076 Utilizing Project Management Principles for Successful Six Sigma Project Execution......Page 1080 The Impact of Information Technology Architecture on Supply Chain Performance......Page 1083 The Future of Real Time Communications in Online Learning......Page 1087 IT Tools Supporting Public Relations Campaigns......Page 1090 Acquiring Problem-Solving Experience in the Multimedia Domain......Page 1092 E-Commerce Practices in the Public Administration: A Spanish Case......Page 1096 Creating Flexible and Reusable Learning Resources......Page 1100 E-Collaboration for Quality Assurance in Higher Education......Page 1102 Health Information Provision on the Web via Comparison-Shopping: A Preliminary Investigation......Page 1106 Business Process Optimization Using Simulation......Page 1109 Reducing the Digital Divide in Mexico: Analyzing the Impact of Telecenters......Page 1113 The SOX-HIPPA Impact on the Legal System: A Case Study of a Law Firm......Page 1117 A Competitive Intelligence (CI) Value Model for Companies......Page 1119 Critical Features in Business Processes Modeling......Page 1122 ICT Management Issues in Healthcare Coopetitive Scenarios......Page 1124 Concurrent Engineering: A Roadmap to Software Engineering, Database, and Data Warehouse Technology......Page 1128 Collaborative Business Process Engineering “CPBE” Across Multiple Organisations in a Cluster......Page 1130 Generic Query Toolkit: A Query Interface Generator Integrating Data Mining......Page 1135 Usability and Emotional Obstacles in Adopting E-Learning: A Case Study......Page 1139 A Human-Centric Approach to Simulation of IS Security Dynamics......Page 1141 The Effect of Gender on Performance in a Web-Based Knowledge Communication Task......Page 1145 Trust Issues in Supply Chain Management......Page 1148 Social Interaction with a Conversational Agent: An Exploratory Study......Page 1151 Municipal Broadband Case Study: San Francisco’s Community Wireless Broadband Initiative......Page 1154 Re-Conceptualising IS Research: A Mindful Process......Page 1159 Towards Metadata and Data Standards for Semantic E-Governance Services in India......Page 1163 Knowledge Based Approach for Lithuania: Knowledge Cluster’s Origin Development and Vision......Page 1167 A Grid Based Approach for Dynamic Integration and Access of Distributed and Heterogeneous Information Across an Enterprise......Page 1170 Communication Mode and Satisfaction with Mentoring......Page 1173 XML and Relational Data Integration: Best Practices and the Database Course Experiences......Page 1175 Alignment and Integration of Competitive Intelligence Systems: A Case Study......Page 1177 Rural Internet Centre (RIC) as a Mean for Bridging the Digital Gap in Rural Communities: Assessment of Current Situations......Page 1180 Organization of Grid Resources in Communities......Page 1185 The Rationale and Recipe for a Web-Based Accounting Subject......Page 1188 Strategic Alignment as a Key Factor of Success for 4PL Development: A Research Program......Page 1191 Blending Technology with Inquiry-Based Pedagogy: Implications for Learning and Teaching in Online Environments Designed for Graduate Level Teacher-Education Courses......Page 1193 Deakin University and Online Education......Page 1195 Reasons for Non-Completion of Online Computer Software Course: A Preliminary Study......Page 1198 Identity Management for Educational Portals......Page 1201 An Analysis of the Effectiveness of Law Enforcement Against Online Music Piracy......Page 1202 A Personal Portal for Individual Resource Control System......Page 1205 IT Audit Process Quality Improvement Factors......Page 1208 Virtual Organizational Learning in Open Source Software Development Projects......Page 1209 The Impact of Business Process Modeling During the Implementation of Electronic Records Management Systems: Theoretical Framework and Empirical Studies......Page 1212 Promoting the Economic Development Through the IT Industry in Mexico: The PROSOFT Program......Page 1216 Improving Access to E-Government Processes......Page 1218 Incubation Strategies for Spinning-Off New Technology Ventures in Catalonia: The Case of the University of Girona......Page 1220 Resource Monitoring and Rule-Based Notification: Applications in Subsea Production Systems......Page 1224 Cohesion in Distributed Teams......Page 1227 Institutions (Also) Matter in E-Government: The Case of Bolivia......Page 1229 Misplacing the Code: An Examination of Data Quality Issues in Bayesian Text Classification for Automated Coding of Medical Diagnoses......Page 1231 Foreseeing Emerging Technologies: Towards a Scoresheet-Based Methodology......Page 1234 A User Profile-Based Approach for Adaptable Belief-Desire-Intention Software Agents......Page 1237 Integrating Microsoft Dynamics GP Enterprise Resource Planning Software into a School of Business Curriculum: Research in Progress......Page 1240 ERMA: Electronic Risk Management Architecture for Small and Medium-Sized Communities......Page 1242 Critical Success Factors of ERP Implementations......Page 1245 Real-Time Virtual Learning Environments......Page 1247 How Does a Hybrid Device of Training Reinforce the Extrinsic Motivation of Learning Adults?......Page 1250 Pricing Pervasive Services Using Policy-Based Mechanisms......Page 1253 Personal Information Privacy: The World Has Changed......Page 1255 Towards an Integrated Framework of Project Performance......Page 1257 An Approach for Rapid Creation of a Virtual Software Development Team......Page 1260 Collaboration Models or What Does It Take for Collaboration to Become a Common Asset?......Page 1262 Recognizing Constraints on Project Success......Page 1265 Business and IT Strategic Alignment and Strategic Use of IT in Small Firms......Page 1267 The quality of Human-Centeredness in CRM for SFA......Page 1269 Can We Codify Professional Knowledge?......Page 1271 ERP Contribution to Long-Term Financial Performance and the CIO’s Membership in the Top Management Team (TMT)......Page 1274 Information Shaping During Data Flows in Professional Kitchen Processes......Page 1277 Management of IT Systems in Primary Health Care (PHC): A Finnish Case Study......Page 1280 Component Based IT Software Project Management: A New Paradigm Shift......Page 1282 Managing IT Development Collaboration......Page 1285 Financial Services in Web-Based Platforms......Page 1286 Setting-Up a Business Process-Support Organization......Page 1288 Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer......Page 1291 Assessing IT Strategy with the STEP Model......Page 1293 A Model to Explore IT Career Barriers for Girls/Women......Page 1294 ERP Conception to Completion: Issues Experienced by Indian SMEs......Page 1296 A Dynamic Capabilities Theory Assessment of E-Learning in Jamaica......Page 1299 The Role of Citizen Trust in the Success of E-Government......Page 1302 A Study into the Critical Success Factors When Implementing Business Process Management Systems......Page 1304 Surviving Domestic Violence: Seeking Support in Cyber-Space......Page 1307 Information Systems Internships: Student Perceptions and Outcomes......Page 1310 Enhancing the Effectiveness of Knowledge Management Systems: Using Grounded Models of Knowledge-Intensive Work Processes......Page 1313 Are Schools Ready to Go Online? A Case Study of Ten Secondary Schools in the Sydney Metropolitan Area......Page 1316 Organizational Project Management Maturity Model (OPM3): A Case Study......Page 1318 Diffusion of RFID in Organizations: A Perspective Based on Risk Perception......Page 1321 The Effect of the Combination of Business Characteristic with ERP Implementation Strategies on Firm Performance......Page 1324 Conceptualization of a Secure Agent Based Network Management System......Page 1327 The Contagion of Corporate Social Responsibility in Networks: From a Technical Competition to a Social Competition......Page 1329 Trust and Leadership in Virtual MANAGING WORLDWIDE OPERATIONS AND COMMUNICATIONS WITH INFORMATION TECHNOLOGY......Page 1 Copyright Page......Page 2 Table of Contents......Page 3 Reducing the Size of Auxiliary Data Needed to Support Materialized View Maintenance in a Data Warehouse Environment......Page 14 Diagnosing the Context of Inter-Organizational Systems by Mapping Key-Players......Page 18 Teaching JavaTM: Managing Instructional Tactics to Optimize Student Learning......Page 22 Supporting Interorganizational Processes with Interaction Flows and Business Rules......Page 26 Transforming Procurement in the UK Immigration Directorate......Page 30 Multi-Grounded Development of Enterprise Modeling Methods: The Case of SIMM......Page 35 Evaluating Complexities in Software Configuration Management......Page 40 Towards Augmenting Human Affordance in Evaluation of Agreement/Disagreement Phrases......Page 44 A Multi-Agent System for the Remote Control of Data Servers......Page 49 The Effect of Hidden Units in Neural Networks on Identifying Data Duplication Records......Page 53 Perceived Service Quality, Relationship Quality, and IT Outsourcing Success in Malaysian Organizations......Page 57 Time for Reflection: Going Back to Autopoiesis to Understand Knowledge Management......Page 62 Knowledge Losses in the Capturing Process......Page 66 Towards Measuring the Complexity of Information Systems: A Language-Critique Approach......Page 70 A Research-Driven View of Conceptual Models as Instruments for Information Systems Research......Page 74 Enterprise Architecture Using the Zachman Framework: A Model Driven Approach......Page 78 The Impact of Australian Legislation Upon an IT Degree: Considerations and Response......Page 83 Improving Class Participation by Asian Students......Page 87 Learning Objects and Semantic Web in Education: From Students’ Analysis to New Perspectives for Their Use......Page 91 Measuring the Success of ICT-Based Knowledge Transfer: A Preliminary Study......Page 95 Multi-Layer Decision Support Model Value and Cost Analysis of IT Solutions: Hierarchical Approach......Page 99 The Adoption and Implementation of Knowledge Management in Healthcare Operations......Page 104 Aspects of Knowledge Transfer in eXtreme Programming......Page 108 Adapting Supervised Feature Selection Methods for Clustering Tasks......Page 112 An Integrative Framework for Achieving HIPAA-Compliance for Healthcare Information Systems......Page 116 Distribution-Collaboration Networks (DCN): An Organizational Transformation Perspective on the Development of E-Government Services......Page 119 Design of Reputation Systems in Online Auction Marketplaces: A Comparative Market Study......Page 124 On the Determinants of Enterprise Risk Management Implementation......Page 128 Incorporating Personal Information into RDF......Page 132 What Practitioners Are Saying About the Unified Modeling Language......Page 136 Would the Best Candidate Please Step Forward? Reflections on the Pros and Cons of Different Support Mechanisms for Online-Questionnaire Design......Page 140 Trust Within the Established Inter-Organizational Information Sharing System......Page 145 Simulation-Based Decision Support: From Experience Towards Knowledge......Page 149 Keeping High Quality in Higher Education with Less Funding: Possible?......Page 154 An Evaluation Framework for Requests for Proposals of Municipal Wireless Networks: A Case Study of Three Municipalities......Page 158 Improving Work Autonomy in Workflow Systems: A Configuration Choice......Page 162 Blended Learning in the Bachelor of Economics and Business Administration for Large Scale Courses: Qualitative and Economic Effects......Page 166 The Consumer Ethics of the Virtual Environment: An Aetiology......Page 169 Efficient P2P Knowledge Sharing: Performances and Incentives......Page 172 Student Journalists Acceptance on Collaborative Writing Wikis......Page 177 Professor SMILE Leads the Way to a New Dawn for Information and Communication Technology Education......Page 181 An Assessment of Topic Areas Covered in KM Journals (2000–2005)......Page 188 On the Definition of Exception Handling Policies for Asynchronous Events in Workflow Processes......Page 193 The Likelihood of RFID (Radio Frequency Identification) Technology Initiation: The Exploratory Examination......Page 197 Innostructure: Managing Innovation as Business-Critical Infrastructure......Page 207 Quality and Decision Variables: Impact-Focused Taxonomy......Page 211 Teaching Online Information Systems Courses with Virtual Machines......Page 215 Reinventing Gantt’s Chart......Page 219 Military Physicians’ Assessments of a Mobile Medical Information System: A Longitudinal Study......Page 225 XML in a Data Warehouse Design: Performance Evaluation Utilizing Geological Data......Page 229 Adoption of CRM in Higher Education......Page 234 The Open Catalogue of Manuscripts in the Malatestiana Library: Balance and Perspectives......Page 238 Towards Early Consideration of Non-Functional Requirements at the Business Process Level......Page 240 Presenting Technical Drawings on Mobile Handhelds......Page 244 An Evolutionary Framework for Strategies of Spatial Technologies: Case Study Analysis......Page 249 An Integrated Sugarcane Phenology and an Optimization Approach to Set Plant and Harvest Schedules Within a Mill Region......Page 254 Towards a Data Warehouse-Based Approach to Support Healthcare Knowledge Development and Sharing*......Page 258 End User Computing and End User Development: Exploring Definitions for the 21st Century......Page 262 Business Process Improvement and Organizational Theory: The Missing Link......Page 266 A Purposeful Framework for IS......Page 270 Critical Success Factors for Mobile CRM: A Research Framework......Page 274 Agile Approaches to Software Maintenance: An exploratory Study of Practitioner Views......Page 278 An Exploratory Investigation of Instructors Acceptance of e-learning......Page 283 exploring Change and Knowledge Management in Developing Countries: The Case of Iranian SMes......Page 288 Healthcare Information Assurance: Identification Issues......Page 293 Is Optional web-Based Seminar an Effective way of learning as a Part of Information Management and Information Systems Development Course?......Page 297 Mining Multiple Markets’ exchange Rate: An Artificial Intelligence tools Survey......Page 301 Study of the Extended Technology Acceptance Model in the U.S. Navy: Case of Combat Information System......Page 305 Performance Analysis of 3-Stage Cell Search Process in wCDMA System......Page 309 Business-to-Business Transaction Diffusion: x12 Standards......Page 315 Peak Oil to Peak People: education – A Resource in the Knowledge Society......Page 319 From Specification to Implementation: A Method for Designing Multi-Agent Systems in a Transformational Style......Page 323 Implementing Process Improvement in Nine Software organizations: A Case Study......Page 327 Why Do Software Applications Fail and What Can Software Engineers Do About It? A Case Study......Page 332 Reviewing 802.11 Wireless lAns Security: A Case Study Approach......Page 337 Saving Endangered Species: The Application of Computer-Based Radio Coverage Modelling to Wildlife Telemetry Systems......Page 342 The Relationship Between IS Strategic Planning and Enterprise Architectural Practice: A Study in NZ Enterprises......Page 347 Knowledge harvesting System for a Business Enterprise......Page 352 Information Technology Outsourcing: An Institutional Theory Approach......Page 356 File Valuation in Information Lifecycle Management......Page 360 Enhancing User Interactive Experience Through diasporic Reception......Page 364 IT Educational Challenges for the Internet Generation......Page 367 Portals as a Multidisciplinary Field......Page 371 State Portals: Empowering E-government via Software Engineering......Page 375 Researching the Portal......Page 377 Implementing E-Procurement Systems: The Promise, Reality, and lessons learned......Page 382 Design of Web Information System Process-oriented......Page 386 Exploring Knowledge Management Success......Page 391 Effects of Individualism-Collectivism in Computer Supported Collaborative Learning......Page 395 Challenges in Building and Maturing of a Telecommunications Business Intelligence Solution in a Developing Country......Page 400 Firm-Level Determinants of Business Process Outsourcing Decisions......Page 406 Evaluating E-Business Applications Priorities: The E-Business Planning and Analysis framework......Page 411 The Influence of Culture on Enterprise Portal design in a Global Environment......Page 415 Challenges in developing a data Warehouse to Manage the Rollout of Antiretroviral Therapy in a Developing Country......Page 418 A Story on “Story Telling” in a virtual learn-Work Environment......Page 424 Value Creation: The next generation of Knowledge Management......Page 429 Corporate Social Responsibility in the Dynamic Information Age of Inter-Systems Connectivity......Page 433 financial Performance of Internet and Brick-and-Mortar Companies: A Comparative Analysis......Page 439 data Mining of Crime Research Information Statistics Portal: The Experience and lessons learned......Page 443 Ensuring Data Quality for Asset Management in Engineering organisations*......Page 446 Anticipated and Unanticipated Consequences of the Development of Accounting Information Systems......Page 453 Conceptual Design for Personalized Situation-Aware Information Seeking and Retrieval Services in Data Intensive Domains......Page 457 Achieving Business Benefits from a Global ERP Implementation......Page 462 The Importance of “Emotional” Features in Web-Based CRM System......Page 467 Developing Buddy: Towards Greater Dependability and Maintainability in Meta-Search......Page 471 Comparing Student Teachers’ Preferences and Perceptions on E-Learning......Page 476 Exploiting Process Thinking in Healthcare: Evidence of Positive Impact on Operating Theatre Efficiency......Page 480 The Use of Online Discussions to Enhance Face-to-Face Block Mode Teaching......Page 483 Software Piracy Determinants Among University Students: An Empirical Analysis......Page 487 Knowledge Process Modeling in SME and Cost-Efficient Software Support: Theoretical Framework and Empirical Studies......Page 492 Automating Customer Complaints Management Through Trust Accounts......Page 498 Supporting Visual Access to a Distributed Organizational Memory Warehouse in the Web Environment......Page 502 Adoption of Internet Banking in Hong Kong Using Stakeholder Analysis......Page 505 A Web Portal for Early Warning and Risk Management......Page 510 How World Leading Manufacturers Can Achieve Differentiation Through E-Business: New Services, Enhanced Relationships, and Reduced Costs......Page 515 Evaluating Students’ Acceptance of the Discussion Forum in the E-Learning Context......Page 520 The Role of Power Distance in Determining the Effectiveness of Educational Technology......Page 524 Teaching Systems Analysis and Design Using the Process Game......Page 528 Experiences in Ethical Usability Testing with Children......Page 531 A Usability Framework for the Design of Assistive Technology to Promote Aging in Place......Page 535 Critical Success Factors in “Best of Breed” ERP Implementation......Page 539 Mobile Data Technology (MDT) Adoption Proces in Canadian Micro and Smal Enterprises: An Exploratory Study......Page 543 Indian Agricultural Data Warehouse Design......Page 548 Towards a Framework of Biometric Exam Authentication in E-Learning Environments......Page 552 Examining Instructional Interaction and Student Persistence in Online Education......Page 557 Business Processes Modeling as Social Systems1......Page 561 Generating Software Requirements Specification (IEEE-Std. 830-1998) Document with Use Cases......Page 565 Impact of the Use of Communication Technologies on the Work-Life Balance of Executive Employees......Page 570 Assessing Web Designers’ Perception of Web Accessibility......Page 574 Guidelines for Developing Quality Use Case Descriptions......Page 577 Temporal Categorization for Data Organization......Page 581 Multimodal Language Processing using NLP Approaches......Page 586 An Optimized Service Oriented Middleware Design for RFID Enabled Solution......Page 591 Security Excellence: Fusing Security Metrics into a Business Excellence Model......Page 596 Practice-Oriented Implementation of medical guidelines......Page 602 Web Science: Conceptualization of the Semantic Web......Page 606 CIO’s perspectives of Critical Issues in Erp upgrade......Page 610 The Impact of Transactional E-Commerce on CPAs’ Perception of Audit Risk: preliminary results......Page 614 Examining Data Cleansing Software Tools for Engineering Asset Management......Page 617 low budget E-Commerce solution for a Dental supply Company......Page 622 Towards a Design Theory of Autopoietic Knowledge management support systems......Page 627 Metacognition and Its Role in the Development of Team Competencies......Page 631 The Power of Informal Networks: A Perspective of Two Studies......Page 636 Mobile Image Communication Using JPEG2000......Page 640 Application of Delphi Technique for Development of E-Readiness Assessment Model: A Study on Small and Medium Enterprises of Iran......Page 645 MIS Textbook Selection Using Analytic Hierarchy Process......Page 652 Multi-Level Delegation for Flexible Business Process Modeling......Page 656 An Optimal Query Execution Plan for Database systems......Page 661 A Prescriptive Approach to Business Process Modelling......Page 663 A Decision Support System for the Ecological Selection of a Facility Location: A Multi-Criteria Approach......Page 668 Scenarios for Mobile Virtual Communities of Students......Page 673 Improving Organizational Systems: Incorporating General Systems Theory and Design Principles......Page 676 Security Technologies in Mobile Networking......Page 680 Variability in Business Process Families......Page 685 Geeks and Gods: ICT’s Debt to the Arts......Page 690 TIM TAM: A Teaching Initiated Modification of the Technology Acceptance Model......Page 692 A Framework for Business Process Modeling and Alignment......Page 696 Case study: Overcoming the Headache of the E-mail Inbox Through Training......Page 700 How the Application of Management Information System (MIS) Affects Business Value (BV) in the Airline Industry......Page 704 Study on How Service Usefulness and Privacy Concern Influence on Service Acceptance......Page 710 E-Commerce Adoption Factors for SMMEs: Supporting Cases from South Africa......Page 714 Predicting Online Auction Closing Price Using Grey System Theory......Page 722 E-Collaboration Tools for Government Funded Projects: NHLBI-PEN Approach and Solution......Page 727 Web Quality Model: An Application to Business Domain......Page 732 Relational Ethics, Global Business, and Information and Communications Technology: Interconnections Explored......Page 737 Electronic Commerce Adoption Approaches by SMMEs Western Cape, South Africa......Page 741 Trouble in Computing: Taking “Positions” in the Discipline of Computing......Page 746 Supporting EBAO Planners by Distributed Ontologies and a Template for Objective-Systems......Page 750 The Gender Pay Gap in the ict industry......Page 755 Internet Adoption Decisions in Small Businesses: The Impacts of a Local Web Portal......Page 759 Recognition of Factors Affecting Students Trust in Virtual Universities Using Delphi Method......Page 762 Improving Project Management Through Collaboration-Aware Risk Management Practices......Page 769 Pull and Push Business Functions in an Experimental Text Processing System......Page 775 The Experiential Marketing on Blogs......Page 782 (IT) Management in the Organization of the Developing Countries......Page 786 Modeling organizational Competencies for Business Process Description and Alignment......Page 789 Palm OS and Programming for Mobile Commerce......Page 793 Integrating Formal Methods with Reuse Techniques......Page 798 The Value of Communities of Practice (CoPs) Within Knowledge Management (KM)......Page 803 Call-Graph Based Program Analysis with .Net......Page 807 Applying Domestication: How the Internet Found Its Place in the Home......Page 812 Knowledge Integration: A Public Goods Approach Under Asymmetric Information......Page 815 Teaching Online: Using Moodle for a Blended Course......Page 820 Assessing the Knowledge Sharing Environment Within a Multi-National Pharmaceutical Company......Page 824 Blending Synchronous and Asynchronous Learning Approaches for Teaching Knowledge Management Courses......Page 828 Project Scheduling Under Uncertainty......Page 832 Building Customers’ Trust Through Mobile CRM-Related Activities: Mediating Effects of Customers’ Commitment......Page 836 Constraint Relaxation on Topological Operators Which Produce a Null Value as Answer to a Query......Page 841 Enterprise Architecture Evaluation: A Case Study on the Purposes of Enterprise Architecture for E-Business......Page 847 Potential Consumer Responses to RFID Product Item Tagging and Emergent Privacy Issues......Page 852 A Concept Map of Information Systems Research Approaches......Page 858 Responsibility in User Participation in Information Systems Development......Page 862 Changing Healthcare Institutions with Large Information Technology Projects......Page 865 Hybrid Architecture of oWL-ontologies for relational data Sources integration......Page 870 The Value of Virtualization for Web Environment......Page 874 Usability Analysis of Concept Maps as Knowledge Discovery Tools......Page 878 Implementation Differences Between DSS/BI and other Types of Information Systems......Page 883 A Proposal of Integration Between IT Governance and Business Balanced Score Card......Page 886 Internet Communication Technologies and Networked Learning: Identity Formation Through Social Exchange......Page 889 Construction of a Knowledge-Based Management System for Organizing Energy Management and Indoor Environmental Quality (IEQ) Related Data......Page 894 Business Oriented Development of the IT Landscape: Architecture Design on a Large Scale......Page 897 Influence Analysis in the Keiretsu of Mazda......Page 905 A novel Method for Securing Online Databases......Page 911 The Whole World at Work: Managers Around the Globe Describe Their IT experiences – Suggesting a new framework for Global IT Leadership Development......Page 915 Technical and Logical Issues Arising from Collaboration Across Multiple Organisations......Page 919 Scoring Systems and Large Margin Perceptron Ranking......Page 925 Improving the Quality of Online Consumer Communities......Page 929 Business Process Analysis, Modeling and Simulation for Geo-political Risks and Crisis Management......Page 933 ERP II System Vulnerabilities and Threats: An Exploratory Study......Page 938 Evaluating Relationship Implementations Performance in Object-relational Databases......Page 942 Knowledge Support for Software projects......Page 949 Information Security Policy: Taxonomy and Development Issues......Page 954 Issues and Challenges Facing e-Entrepreneurship and e-Innovation......Page 957 Dimensions of Autotelic Personality in the Context of Mobile Information and entertainment Services......Page 962 Business Process Management for Collaborative Businesses......Page 967 Complexity and Dynamism in the Information Systems Domain......Page 972 Evaluation of Web Services Resource Framework for Virtual Organization......Page 976 Host Based Intrusion Detection Architecture for Mobile Ad hoc networks......Page 980 ICT for Higher Education in Sudan: Issues and Perspectives......Page 984 The Interface Design for Learning Environments via Web using the Multiple Intelligences Theory and the ergonomic and usability criteria......Page 988 Why Analysts Draw: The Effect of Diagrams Supporting UML use cases......Page 993 Facilitating Enterprise Information System Engineering Through a UML 2.0 Profile: A Case Study......Page 997 A Framework for Performance Evaluation of Intelligent Search Agents......Page 1003 How Work System Formalization and Integration Impact IS Funcation Performance in Manufacturing firms......Page 1007 Terror Spam and Phishing......Page 1013 The Use of Information Technology by Government in Combatting Disasters: Lessons from Katrina......Page 1017 Degrees of Delight: A Model of Consumer Value Generated by E-Commerce......Page 1018 Pervasive Computing: The Cause for Including Mobile Application Development in Undergraduate IS Curriculum......Page 1021 Round-Tripping Biblical Hebrew Linguisitic Data......Page 1023 Towards a Meta-Model for Socio-Instrumental Pragmatism......Page 1026 Forecasting Trading Rule Performance Using Simulation......Page 1031 Process Asset Library in Software Process Support Technology: A Review of the Literature......Page 1035 Smooth ERP Migration by Using Next Generation Distributed ERP Systems*......Page 1039 Does Economic Freedom Enhance the Impact of Technology on Global Productivity?......Page 1041 Deployment of Electronic Commerce Tools in the Business-to-Business Services Context......Page 1043 A Multi-Criteria Decision Support System for Selecting Cell Phone Services......Page 1046 Utility Computing and Its Applications......Page 1050 Multimedia and Virtual Reality Technologies in Architecture Education......Page 1052 Structuring the Market for E-Collaboration Systems: A Study Based on Cluster Analysis......Page 1055 Quality Aspects in Ontology-Based Information Retrieval......Page 1061 Applying RFID to Patient Care: Challenges and Opportunities......Page 1064 A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments......Page 1067 ProPAM: SPI Based on Process and Project Alignment......Page 1070 CEOs Survival: SOX Strategies Over the Long Term......Page 1074 Simulation of Information Lifecycle Management......Page 1076 Utilizing Project Management Principles for Successful Six Sigma Project Execution......Page 1080 The Impact of Information Technology Architecture on Supply Chain Performance......Page 1083 The Future of Real Time Communications in Online Learning......Page 1087 IT Tools Supporting Public Relations Campaigns......Page 1090 Acquiring Problem-Solving Experience in the Multimedia Domain......Page 1092 E-Commerce Practices in the Public Administration: A Spanish Case......Page 1096 Creating Flexible and Reusable Learning Resources......Page 1100 E-Collaboration for Quality Assurance in Higher Education......Page 1102 Health Information Provision on the Web via Comparison-Shopping: A Preliminary Investigation......Page 1106 Business Process Optimization Using Simulation......Page 1109 Reducing the Digital Divide in Mexico: Analyzing the Impact of Telecenters......Page 1113 The SOX-HIPPA Impact on the Legal System: A Case Study of a Law Firm......Page 1117 A Competitive Intelligence (CI) Value Model for Companies......Page 1119 Critical Features in Business Processes Modeling......Page 1122 ICT Management Issues in Healthcare Coopetitive Scenarios......Page 1124 Concurrent Engineering: A Roadmap to Software Engineering, Database, and Data Warehouse Technology......Page 1128 Collaborative Business Process Engineering “CPBE” Across Multiple Organisations in a Cluster......Page 1130 Generic Query Toolkit: A Query Interface Generator Integrating Data Mining......Page 1135 Usability and Emotional Obstacles in Adopting E-Learning: A Case Study......Page 1139 A Human-Centric Approach to Simulation of IS Security Dynamics......Page 1141 The Effect of Gender on Performance in a Web-Based Knowledge Communication Task......Page 1145 Trust Issues in Supply Chain Management......Page 1148 Social Interaction with a Conversational Agent: An Exploratory Study......Page 1151 Municipal Broadband Case Study: San Francisco’s Community Wireless Broadband Initiative......Page 1154 Re-Conceptualising IS Research: A Mindful Process......Page 1159 Towards Metadata and Data Standards for Semantic E-Governance Services in India......Page 1163 Knowledge Based Approach for Lithuania: Knowledge Cluster’s Origin Development and Vision......Page 1167 A Grid Based Approach for Dynamic Integration and Access of Distributed and Heterogeneous Information Across an Enterprise......Page 1170 Communication Mode and Satisfaction with Mentoring......Page 1173 XML and Relational Data Integration: Best Practices and the Database Course Experiences......Page 1175 Alignment and Integration of Competitive Intelligence Systems: A Case Study......Page 1177 Rural Internet Centre (RIC) as a Mean for Bridging the Digital Gap in Rural Communities: Assessment of Current Situations......Page 1180 Organization of Grid Resources in Communities......Page 1185 The Rationale and Recipe for a Web-Based Accounting Subject......Page 1188 Strategic Alignment as a Key Factor of Success for 4PL Development: A Research Program......Page 1191 Blending Technology with Inquiry-Based Pedagogy: Implications for Learning and Teaching in Online Environments Designed for Graduate Level Teacher-Education Courses......Page 1193 Deakin University and Online Education......Page 1195 Reasons for Non-Completion of Online Computer Software Course: A Preliminary Study......Page 1198 Identity Management for Educational Portals......Page 1201 An Analysis of the Effectiveness of Law Enforcement Against Online Music Piracy......Page 1202 A Personal Portal for Individual Resource Control System......Page 1205 IT Audit Process Quality Improvement Factors......Page 1208 Virtual Organizational Learning in Open Source Software Development Projects......Page 1209 The Impact of Business Process Modeling During the Implementation of Electronic Records Management Systems: Theoretical Framework and Empirical Studies......Page 1212 Promoting the Economic Development Through the IT Industry in Mexico: The PROSOFT Program......Page 1216 Improving Access to E-Government Processes......Page 1218 Incubation Strategies for Spinning-Off New Technology Ventures in Catalonia: The Case of the University of Girona......Page 1220 Resource Monitoring and Rule-Based Notification: Applications in Subsea Production Systems......Page 1224 Cohesion in Distributed Teams......Page 1227 Institutions (Also) Matter in E-Government: The Case of Bolivia......Page 1229 Misplacing the Code: An Examination of Data Quality Issues in Bayesian Text Classification for Automated Coding of Medical Diagnoses......Page 1231 Foreseeing Emerging Technologies: Towards a Scoresheet-Based Methodology......Page 1234 A User Profile-Based Approach for Adaptable Belief-Desire-Intention Software Agents......Page 1237 Integrating Microsoft Dynamics GP Enterprise Resource Planning Software into a School of Business Curriculum: Research in Progress......Page 1240 ERMA: Electronic Risk Management Architecture for Small and Medium-Sized Communities......Page 1242 Critical Success Factors of ERP Implementations......Page 1245 Real-Time Virtual Learning Environments......Page 1247 How Does a Hybrid Device of Training Reinforce the Extrinsic Motivation of Learning Adults?......Page 1250 Pricing Pervasive Services Using Policy-Based Mechanisms......Page 1253 Personal Information Privacy: The World Has Changed......Page 1255 Towards an Integrated Framework of Project Performance......Page 1257 An Approach for Rapid Creation of a Virtual Software Development Team......Page 1260 Collaboration Models or What Does It Take for Collaboration to Become a Common Asset?......Page 1262 Recognizing Constraints on Project Success......Page 1265 Business and IT Strategic Alignment and Strategic Use of IT in Small Firms......Page 1267 The quality of Human-Centeredness in CRM for SFA......Page 1269 Can We Codify Professional Knowledge?......Page 1271 ERP Contribution to Long-Term Financial Performance and the CIO’s Membership in the Top Management Team (TMT)......Page 1274 Information Shaping During Data Flows in Professional Kitchen Processes......Page 1277 Management of IT Systems in Primary Health Care (PHC): A Finnish Case Study......Page 1280 Component Based IT Software Project Management: A New Paradigm Shift......Page 1282 Managing IT Development Collaboration......Page 1285 Financial Services in Web-Based Platforms......Page 1286 Setting-Up a Business Process-Support Organization......Page 1288 Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer......Page 1291 Assessing IT Strategy with the STEP Model......Page 1293 A Model to Explore IT Career Barriers for Girls/Women......Page 1294 ERP Conception to Completion: Issues Experienced by Indian SMEs......Page 1296 A Dynamic Capabilities Theory Assessment of E-Learning in Jamaica......Page 1299 The Role of Citizen Trust in the Success of E-Government......Page 1302 A Study into the Critical Success Factors When Implementing Business Process Management Systems......Page 1304 Surviving Domestic Violence: Seeking Support in Cyber-Space......Page 1307 Information Systems Internships: Student Perceptions and Outcomes......Page 1310 Enhancing the Effectiveness of Knowledge Management Systems: Using Grounded Models of Knowledge-Intensive Work Processes......Page 1313 Are Schools Ready to Go Online? A Case Study of Ten Secondary Schools in the Sydney Metropolitan Area......Page 1316 Organizational Project Management Maturity Model (OPM3): A Case Study......Page 1318 Diffusion of RFID in Organizations: A Perspective Based on Risk Perception......Page 1321 The Effect of the Combination of Business Characteristic with ERP Implementation Strategies on Firm Performance......Page 1324 Conceptualization of a Secure Agent Based Network Management System......Page 1327 The Contagion of Corporate Social Responsibility in Networks: From a Technical Competition to a Social Competition......Page 1329 Trust and Leadership in Virtual The information technology domain is a dynamic and expansive component that is essential to today's organizational structure. The diffusion of information technology through every industry worldwide has dramatically increased the demand for multidisciplinary and comprehensive research to address the successes, pitfalls, opportunities, challenges, as well as the behavioral, social, economic, and interpersonal impacts, of widespread IT implementation. Managing Worldwide Operations and Communications with Information Technology compiles unique perspectives from the world's leading authorities on the impact of information technology on diverse industries, and the challenges and obstacles that management must face in order to maximize the success of information technology integration into their organizations. These proceedings from the 18th Annual Information Resources Management Association (IRMA) Conference provide authoritative knowledge on leading trends and applications of information technology and management. Topics presented within the proceedings include: Accounting information systemsAgile approaches to systems development Business data communications and networking Customer relationship management systemsDatabase management technologies Data warehousing and mining Distance learning technologies Doctoral symposium submissionsElectronic government research Geographic information systemsHuman computer interactionHuman side of ITInformation quality management Information security management Intellectual property issues Interactive and educational technology IT evaluation methods and management IT global sourcing IT in small business IT management in developing countries IT teaching casesMulticultural issues in IT management Multimedia information management Open source software Project management and ITSocial responsibility in the information