Managing workplace bullying : how to identify, respond to and manage bullying behaviour in the ... workplace

"This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour"--Provided by publisher Front Matter....Pages i-xxi What is Workplace Bullying?: The Behaviors and Dynamics that Constitute Workplace Bullying....Pages 1-15 Why People Bully Their Colleagues: The Psychological Profile of a Workplace Bully....Pages 16-34 Sowing The Seeds for Bullying: The First Interactions Between a Bully and Their Target....Pages 35-50 The Bullying Dynamic: Issues of Power and Choice at The Heart of a Bullying Relationship....Pages 51-69 Resisting a Workplace Bully: Choosing to Assert Yourself, Managing Your Boundaries....Pages 70-91 Managing a Workplace Bully: Confronting Bullying Behavior in a Team Member....Pages 92-112 The Role of Friends and Family Members: Supporting Someone You Know Through an Experience of Workplace Bullying....Pages 113-126 A Cautionary Tale: A Case Study....Pages 127-148 The Human Consequences of Bullying at Work: Common Emotional, Psychological and Physical Reactions to Workplace Bullying....Pages 149-156 Aftermath: Final Thoughts on Workplace Bullying....Pages 157-161 Back Matter....Pages 163-167