Managing the Psychological Contract : Using the Personal Deal to Increase Business Performance

This is the first book which shows how the psychological contract can be used in practice. Michael Wellin reinterprets the psychological contract as something very tangible that exists between people at work and indicates how it can be used to increase business performance, improve employee commitment, and enable employees to realise their potential. The author redefines the psychological contract as the 'personal deal', which focuses particularly on the relationship between leaders and their people. After exploring how the personal deal operates in a number of well known organisations, he shows how his approach can be readily used to understand and respond to the changing needs of individual employees, organisations, and the external business environment. This is followed by a section that provides approaches which can be used to enhance personal deals to develop leadership effectiveness and implement organisational and cultural change. Drawing on examples from diverse companies, the author shows how the personal deal can be used in practice as a powerful method for bringing about change. The final section includes a variety of innovative tools that can be used to reshape psychological contracts at work. Throughout the book, Michael Wellin combines the latest organisation behaviour research findings, including those on the psychological contract, with his own and colleagues' experiences, to provide an important and extremely readable book for human resource specialists and all those concerned with the performance of their organisation and its people. The psychological contract lies at the heart of your relationship with the organisation you work for. It is the deal you make with your employer and colleagues at work; it is about your mutual expectations and their fulfilment. Too often this contract is implicit and left to chance, resulting in misunderstanding, stress, lower commitment and performance. The author demonstrates how to use the psychological contract to raise the business game and increase personal fulfilment. Managing the Psychological Contract is the first book which shows how the psychological contract can be used in practice. In it Michael Wellin advocates going beyond the traditional static view of the psychological contract between the organisation and its employees. He shows how to create unique and dynamic customised Personal Deals between people and teams. He does this by showing how to make personal deals explicit and mutual, and provides practical tips for leaders, employees and HR professionals. Separate chapters are devoted to leadership, culture change and strategic HR management. There is also a chapter of practical ideas for individuals who want to change their personal deal at work. The author's ideas are based on his own research and consultancy experience as well as the latest business school research. The book has a number of case studies showing how different organisations use the psychological contract. This is an important and extremely readable book for all those concerned with the improved performance of people and organisations. This is the first book which shows how the psychological contract can be used in practice. Michael Wellin reinterprets the psychological contract as something very tangible that exists between people at work and indicates how it can be used to increase business performance, improve employee commitment, and enable employees to realise their potential. Throughout the book, the author combines the latest organisation behaviour research findings, including those on the psychological contract, with his own and colleagues' experiences, to provide an important and extremely readable book for human re "This is the first book which shows how the psychological contract can be used in practice. The author demonstrates how the psychological contract is something very tangible that exists between people at work. He does this by re-interpreting the psychological contract as the 'personal deal', and shows how it can be used to improve employee commitment, enable people to realize their potential, and most importantly, improve business performance."--Jacket

The psychological contract lies at the heart of your relationship with the organisation you work for. It is the deal you make with your employer and colleagues at work