Managing Service, Education and Knowledge Management in the Knowledge Economic Era : Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2016 (SERVE 2016), 8-9 October 2016 & 20-21 O

**Managing Service, Education and Knowledge Management in the Knowledge Economic Era** contains papers that were originally presented at the 2016 International Congress on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2016), held 8-9 October 2016 & 20-21 October 2016, in Jakarta, Indonesia & at the Vladimir State University, Vladimir, Russia. The contributions deal with various interdisciplinary research topics, particularly in the fields of social sciences, education, economics and arts. The papers focus especially on such topics as language, cultural studies, economics, behavior studies, political sciences, media and communication, psychology and human development. These proceedings should be of interest to academics and professionals in the wider field of social sciences, including disciplines such as education, psychology, tourism and knowledge management. Content: Cover Thanks Title Copyright Table of contents Preface Chapter1 Management of innovative development (on the example of tourism in the Pskov region) Chapter 2 Assessment of immaterial resources as an innovation tool of long-term social and economic regional development Chapter3 Development of regional forest potential of Russia in the context of bio-economic trend Chapter4 Practical tools for the assessment of strategic risk factors of entrepreneurial activity Chapter5 The impact of human resource management on customer loyalty in the hotel industry in Russia Chapter6 Conformity assessment of concession agreements model to parameters of investment projects in transport infrastructure areaChapter7 Instruments for the implementation of import substitution strategy in the agro-industrial complex Chapter8 Enterprise integration in the network electronic market: Choice of the Internet-project implementation directions Chapter9 Philosophy of ancient towns' economy development evidence from Suzdal, a Russian town Chapter10 Dynamic model of the economic and social system control Chapter11 Factors determining whether industrial parks are successful or notChapter12 Methodological solutions for the production of a new product Chapter13 State instruments choice for strategic planning in Russian regions Chapter14 Harmonization of the tax portfolio of an organization by means of situational matrix modeling Chapter15 Assessment of business activity impact on national stock market indices Chapter16 Innovative development of a region: Growth pole approach Chapter17The methodical approach to the assessment of regional innovation and investment processes Chapter18 Development of public-private entrepreneurship projectsChapter19 Methodology of e-economy infrastructure research Chapter20 Assessment of factors influencing the quality of human resources Chapter21Impact of industrial policy on the competiveness of high-technology businesses Chapter22 Effectiveness of innovations in the process of complex industrial and domestic waste utilization in Vladimir region as a source of raw materials for the modern construction sector Chapter23 Values of modern youth and state youth policy Chapter24 Influence of the state support on the development of small and medium-size entrepreneurship of the Vladimir regionChapter25 Predictive analysis of the tourism hospitality development in Slovakia Chapter26 Urban areas as educational tourism destinations Chapter27 Methodological aspects of forming a regional benchmarking partnership Chapter28 Current barriers of innovation development of Russian entrepreneurship Chapter29 The role of innovations in the modern economy and their economic essence Chapter30 Problems of establishment and development of start-ups in Russia Management of innovative development (on the example of tourism in the Pskov region) / L.P. Goncharenko, S.A. Sybachin, S.V. Valeeva and S.V. Horshikyan -- Assessment of immaterial resources as an innovation tool of long-term social and economic regional development / A.A. Yussuf, R.N. Fedosova and T.V. Starikova -- Development of regional forest potential of Russia in the context of bio-economic trend / S.V. Makar and A.V. Yarasheva -- Practical tools for the assessment of strategic risk factors of entrepreneurial activity / Y.V. Kuznetsov, N.V. Kapustina and E.V. Maslova -- The impact of human resource management on customer loyalty in the hotel industry in Russia / U.V. Kuznetsov, E.V. Melyakova and N.G. Kizyan -- Conformity assessment of concession agreements model to parameters of investment projects in transport infrastructure area / P.N. Zakharov, J.A. Zakharova and K.V. Nazvanova -- Instruments for the implementation of import substitution strategy in the agro-industrial complex / V.P. Tretyak, O.A. Anichkina and K.G. Abazieva -- Enterprise integration in the network electronic market : choice of the internet-project implementation directions / N.M. Fomenko -- Philosophy of ancient towns' economy development evidence from Suzdal, a Russian town / N.V. Rodionova and A.D. Shapovalova -- Dynamic model of the economic and social system control / V.E. Krylov -- Factors determining whether industrial parks are successful or not / S.N. Kuznetsova, E.V. Romanovskaya, Y.S. Potashnik, N.E. Grechkina and A.P. Garin -- Methodological solutions for the production of a new product / V.P. Kuznetsov, E.P. Garina, N.S. Andriashina, E.P. Kozlova and S.N. Yashin -- State instruments choice for strategic planning in Russian regions / A.N. Ryakhovskaya, D.I. Ryakhovsky and M.V. Erhov -- Harmonization of the tax portfolio of an organization by means of situational matrix modeling / I.V. Frolova, T.V. Matytsyna, T.G. Pogorelova and E.A. Likhatskaya -- Assessment of business activity impace on national stock market indices / O. Loseva and M. Fedotova -- Innovative development of a region : growth pole approach / O. Goiher, A. Posazhennikov, A. Loginov, O. Arkadeva and A. Danilov