MANAGING PSYCHOSOCIAL HAZARDS AND WORK-RELATED STRESS IN TODAY'S WORK ENVIRONMENT : ... international insights for u.s. organizations

"Today's evolving world of work makes it imperative for employers to manage psychosocial hazards (PSH) and risks leading to work-related stress. This book contains essential, general and country-specific information and templates for the successful management of hazards so as to prevent psychological harm in the workplace. Acknowledged as global issues affecting all workers and industries, PSHs are work factors that have the potential to lead to physical or psychological injury and stress, relating to how work is designed, organized, and managed, and to work relationships and interactions. This book advances the idea that management of PSH and psychological health and safety is part of today's responsible and ethical employers' duty of care for employees, and that United States employers should recognize this responsibility. Easy to follow, this guide presents comprehensive information on addressing PSH, discussing measures taken internationally (laws, guidance, and resources from Europe, Canada, Mexico, Australia, and Japan), as well as a new global standard on psychological health and safety at work. Practitioners and students in the fields of management, occupational health and safety, human resource management, ethics and compliance, occupational health psychology, and organizational psychology will come away with a deeper understanding of the importance of PSH and their management"-- Provided by publisher Cover Endorsement Half Title Title Page Copyright Page Table of Contents Preface Part I Work-Related Stress, Psychosocial Hazards, and the U.S. Workplace Chapter 1 Today’s World of Work: Work-Related Stress and Psychosocial Hazards Terminology and Global Definitions of Work-Related Stress and Psychosocial Hazards Terminology Work-related Stress Definitions of Psychosocial Factors, Psychosocial Hazards, and Psychosocial Risks Fluid Terminology Relationship Between Psychosocial and Physical Hazards Stress at Work: Objective Or Subjective? References and Further Reading Chapter 2 Psychosocial Hazard Specifics Psychosocial Hazards and Risks: An International Compilation International Compilation of PSH Categories of Hazards of a Psychosocial Nature Violence, Bullying, and Sexual Harassment Sexual Harassment as a Psychosocial Hazard What Are Not Psychosocial Hazards? On the Flip Side: Traits of a Positive Psychosocial Environment Notes References and Further Reading Chapter 3 Why the Psychosocial Environment Matters Effects On Employees Health Problems A Fine Balance Effects On the Organization Costs to the Organization of Doing Nothing Costs of Stress and Not Managing PSH References and Further Reading Chapter 4 Occupational Health and Safety Basics, and Today’s Evolving Framework and Scope Plan, Do, Check, Act: A Brief Primer for the Non-OHS Professional OHS Basics Brief Terminology Assessing Risk Today’s Evolving OHS Framework Risk-management Framework Psychosocial Hazards in OHS References and Further Reading Chapter 5 More Progress On Psychosocial Hazards Necessary in the United States Lack of Sufficient Attention to PSH Lack of U.S. Data On PSH Insights and Oversights: Possibilities for Why the United States Lags Behind On PSH Management Psychosocial Issues Associated With Worker Safety and Health Limitation: Employer’s Duty of Care in the United States Only for Physical Hazards The Occupational Safety and Health Administration and OSH Act National Institute for Occupational Safety and Health and Total Worker Health NIOSH’s Healthy Work Design and Wellbeing Program NIOSH’s Total Worker Health Program: An Integrated Approach Other U.S. Agencies and Organizations Healthy Work Campaign Healthy Work Survey Workplace Bullying Institute Healthy Workplace Bill 2021 WBI U.S. Workplace Bullying Survey Coincidence? The United States Is an Outlier in Terms of Workplace Bullying Laws Why U.S. Employers Should Care About Managing Psychosocial Hazards and Work-Related Stress References and Further Reading Part II International Insights and Examples Chapter 6 Management of Psychosocial Hazards in Europe Work-related Stress and Psychosocial Hazards in Europe The Employer’s Duty of Care Relevant EU Legislative and Non-Legislative Instruments and Surveys A Focus On Psychosocial Risks The EU Framework Agreement On Work-Related Stress Framework Agreement On Harassment and Violence at Work Practical E-Guide to Managing Psychosocial Risks European Survey of Enterprises On New and Emerging Risks Notes References and Further Reading Chapter 7 Nordic Countries and Belgium: Psychosocial Hazards as an Umbrella Term Nordic Countries Sweden and Denmark: Collaboration Between Employer and Employee Sweden Denmark: Executive Order On the Psychosocial Work Environment Annex 1 to Executive Order: Preventive Measures and General Prevention Principles Norway The Netherlands Belgium Belgian Tools and Guides Psychosocial Risk at Work Alert Indicators Tool Guide to the Prevention of Psychosocial Risks at Work References and Further Reading Chapter 8 Work–Life Balance The Right to Disconnect Ireland’s Code of Practice On Right to Disconnect Spain’s Law On Remote Work Risk Assessment Teleworker Rights to Equal Treatment, Opportunity, and Privacy Portugal Burnout: A Global Problem Causes of Burnout Note References and Further Reading Chapter 9 The United Kingdom Measures to Address Work-Related Stress Assessing Work-Related Stress How to Resist the “Resilience” Narrative and Organize for Less Stressful Work Assessing Work-Related Stress Health and Safety Executive Management Standards Implementing the Management Standards Approach Management Standard Specifics Tools and Resources Unions and Tackling Workplace Stress Using the HSE Management Standards A Word About Loneliness Note References and Further Reading Chapter 10 Mexico Mandates Protection From Workplace Psychosocial Risks Mexico’s Nom-035 On Psychosocial Risks Applicability and Employer Requirements Psychosocial Risk-Prevention Policy Identification and Analysis of Psychosocial Risk Factors Nom-035’s Reference Guides Lack of Sleep as a Risk Factor Social and Behavioral Costs of Sleeplessness to the Workplace References and Further Reading Chapter 11 Canada National Standard for Psychological Health and Safety in the Workplace The National Standard of Canada for Psychological Health and Safety in the Workplace The Psychological Health and Safety Management System (PHSMS) Planning for Management of Psychological Health and Safety Measuring Progress and Managing Change Measuring Progress Managing Change Standard-related Statistics and Case Studies Implementing the Standard Mental Health Commission of Canada, Case Study Research Project Tools and Resources for Implementing the Standard Assembling the Pieces Union and Management Cooperation: Workplace Strategies for Mental Health References and Further Reading Chapter 12 Australia’s Steps to Address Psychological Health and Safety at Work Work-related Stress Workplace Health and Safety Laws and Steps to Address Psychological Health at Work The Boland Report: Psychological Health Identified as Priority Issue Safe Work Australia: National Guidance On Work-Related Psychological Health and Safety Psychosocial Hazards and Factors High Job Demands Low Job Demands Low Job Control Poor Support Poor Workplace Relationships Low Role Clarity Poor Organizational Change Management Low Recognition and Reward Poor Organizational Justice Poor Environmental Conditions Remote Work Isolated Work Violent Or Traumatic Events Managing Work-Related Psychological Health and Safety Identification Individual Workers Consulting Workers New South Wales Code of Practice On Managing Risks to Psychological Health Supporting a Safe Return to Work After a Work-Related Harm WorkSafe Victoria Preventing and Managing Work-Related Stress: A Guide for Employers SafeWork SA’s People at Work Tool: Validated Psychosocial Risk Assessment Tool Other Relevant Developments SafeWork NSW’s Mentally Healthy Workplaces Strategy Psychosocial Health and Safety and Bullying in Australian Workplaces (6th Edition) The Respect@Work Report The Fair Work Amendment (Respect at Work) Regulations 2021 Victoria’s Proposed Occupational Health and Safety Amendment (Psychological Health) Regulations Notes References and Further Reading Chapter 13 Japan Long Working Hours and Psychosocial Stress Check Screening The Danger of Long Working Hours Japan and Long Work Hours Karoshi Hotline and Work Style Reform Japan’s National Policy for Psychosocial Stress Screening The Brief Job Stress Questionnaire—English Version References and Further Reading Chapter 14 Global Standard On Psychological Health and Safety at Work ISO 45003: First Global Standard On Psychological Health and Safety at Work ISO 45003 Highlights Top Management Commitment Prioritizing People: Consideration of Worker Needs and Expectations Participation and Consultation of Workers International Standards: ISO 45001 and ISO 45003: Management of Psychosocial Risks at Work as Part of an Occupational Health and Safety Management(OHS) System OSH Management System 45001: 2018 Occupational Health and Safety Management Systems—Requirements With Guidance for Use (ISO 45001) Note References and Further Reading Chapter 15 Developing Countries and International Conventions Developing Countries and Stress ILO Convention 190: First International Legal Standard Addressing Workplace Harassment and Violence Broad Definition of Violence and Harassment Scope Application ILO Convention 190 and Psychosocial Hazards References and Further Reading Part III Suggested Organizational Shifts to Manage Psychosocial Hazards in the U.S. Workplace Chapter 16 Organizational Readiness Policies, Planning, and Training Signaling From the Organization Policies Psychosocial Risk Prevention Policy Additional Questions to Ask With Regard to Policy Maximizing the Policy’s Effectiveness: Involve Top Management Keep the Policy a Live Document Planning Training Managers and Employees Training Managers Training Employees Training Mental Health First Aiders References and Further Reading Chapter 17 Organizational Responsibility Versus Workplace Wellbeing More Terminology: Workplace Wellbeing Versus Workplace Wellness? Shortcomings of Workplace Wellbeing Workplace Wellness in the United States References and Further Reading Chapter 18 Management of Psychosocial Hazards as Part of an Occupational Health and Safety Management System Management of Psychosocial Risks as Part of an OHS Management System Psychological Health and Safety as an Integral Part of OHS Assessing Risk Account for Organizational Specifics and Particulars Cultural Norms Not All Risks Can Be Eliminated Internal Expertise Not Required: Seeking Assistance From Others Note References and Further Reading Chapter 19 Culture and Climate Whose Voice Gets Heard? Organizational Culture and Climate Recognition and Tone Employees’ Expectations Have Changed: Worker Activism The Importance of Psychological Safety When Consulting With Workers Psychological Safety Or Psychological Safety Climate The Importance of Communication and Consultation Consulting With Employees Collecting Data and Listening: Methods for Consulting Workers Note References and Further Reading Chapter 20 COVID-19 Raising the Bar for Organizational Involvement Psychosocial Hazards Arising From COVID-19 Expanded Focus On Work–Home Interface Psychosocial Effects Due to Changing Work Arrangements During COVID-19 Psychosocial Hazards Arising From COVID-19 and Resources for Managing Them International Labour Organization (ILO) Guide for Managing Work-Related Psychosocial Risks During the COVID-19 Pandemic After COVID-19: Challenges From a Changed World of Work References and Further Reading Chapter 21 Human Sustainability and the Ethical Workplace Human Sustainability Beyond Compliance: The Ethical Case for Managing Psychosocial Hazards The Power of Roles Diversity, Equity, Inclusion, Corporate Social Responsibility, and Psychosocial Hazards Diversity, Equity, and Inclusion (DEI) and PSH Corporate Social Responsibility Note References and Further Reading Chapter 22 Envisioning the Modern Work Environment A Broadened Focus On and Expanded Thinking About the Work Environment Implementation and Integration of OHS Management Systems as Part of the Overall Management of an Organization Time for a Broadened Focus On the U.S. Work Environment The Need to Move Beyond Historical Silos: Build Bridges, Not Silos Attitudinal Barriers Should Change and Expand Expanded Focus for OHS What Does a Psychologically Healthy and Safe Workplace Look Like? The Way Forward for U.S. Employers References and Further Reading Recommended Resources Appendix Templates for Management of Psychosocial Hazards Mexico Psychosocial Risk Prevention Policy Canada Free Tools and Resources Sample Policy Statement Sample Audit Tool Psychologically Safe Leader Assessment Assembling the Pieces Building the Business Case United Kingdom Tackling Work-Related Stress Using the Management Standards Approach Stress Policy U.K. HSE Managing Risks and Risk Assessment at Work: Risk Assessment Templates and Examples Belgium Psychosocial Risk at Work Alert Indicators Australia People at Work Tool International Copenhagen Psychosocial Questionnaire to Measure Psychosocial Risk Acknowledgments Index Today’s evolving world of work makes it imperative for employers to manage psychosocial hazards (PSH) and risks leading to work-related stress. This book contains essential, general, and country-specific information and templates for the successful management of hazards to prevent psychological harm in the workplace.Acknowledged as global issues affecting all workers and industries, PSH are work factors that have the potential to lead to physical or psychological injury and stress, relating to how work is designed, organized, and managed, and to work relationships and interactions. This book advances the idea that management of PSH, and psychological health and safety, is part of the duty of care of today’s responsible and ethical employers to employees, and that U.S. employers should recognize this responsibility. Clear and easy to follow, this guide presents comprehensive information on addressing PSH, discussing measures taken internationally (laws, guidance, and resources from Europe, Canada, Mexico, Australia, and Japan), and a new global standard on psychological health and safety at work. (Note: At times within this book, and Part II in particular, punctuation may be added to quoted provisions for ease of reading and for consistency.)Practitioners and students in the fields of management, occupational health and safety, human resource management, ethics and compliance, occupational health psychology, and organizational psychology will come away with a deeper understanding of the importance of PSH and their management. organizational,psychology;,occupational,health;,management;,psychological,health;,management,of,PSH;,psychosocial,hazards organizational psychology,occupational health,management,psychological health,management of PSH,psychosocial hazards Today's evolving world of work makes it imperative for employers to manage psychosocial hazards (PSH) and risks leading to work-related stress. This book contains essential, general, and country-specific information and templates for the successful management of hazards to prevent psychological harm in the workplace. Acknowledged as global issues affecting all workers and industries, PSH are work factors that have the potential to lead to physical or psychological injury and stress, relating to how work is designed, organized, and managed, and to work relationships and interactions. This book advances the idea that management of PSH, and psychological health and safety, is part of the duty of care of today's responsible and ethical employers to employees, and that U.S. employers should recognize this responsibility. Clear and easy to follow, this guide presents comprehensive information on addressing PSH, discussing measures taken internationally (laws, guidance, and resources from Europe, Canada, Mexico, Australia, and Japan), and a new global standard on psychological health and safety at work. (Note: At times within this book, and Part II in particular, punctuation may be added to quoted provisions for ease of reading and for consistency.)Practitioners and students in the fields of management, occupational health and safety, human resource management, ethics and compliance, occupational health psychology, and organizational psychology will come away with a deeper understanding of the importance of PSH and their management.