Managing in Recovering Markets (Springer Proceedings in Business and Economics)

The changing dynamics of business worldwide have led organizations to look beyond traditional managerial practices while at the same time attempting to retain their core competitive advantages. This development has called upon academicians and practitioners alike to reassess the different aspects of business management such as macroeconomic variables, the nature of the market, the changing features of the workplace, the new work ethos, and/or employer-employee exchanges. In this context, the book provides essential insights on industry innovations, academic advances and policy movements with regard to recovering markets in India and around the globe. The individual papers highlight potential avenues that could allow industry to better understand and respond to the global crisis. The book collects research papers presented at the Global Conference on Managing in Recovering Markets (GCMRM), held in March 2014. Seven international and 120 national business schools and management universities were represented at the conference, the first in a series of 13 planned under the GCMRM agenda for 2014–17. The book includes more than 30 research papers chosen from a pool of 118 presented at the conference, all of which have undergone a rigorous blind review process. Front Matter....Pages i-xxiii A Dynamic Conditional Correlation Analysis-Based Approach to Test Financial Contagion in Developing Markets....Pages 1-13 Achieving Business Agility Through Service-Oriented Architecture in Recovering Markets....Pages 15-26 An Analysis of Foreign Direct Investment with Special Reference to Indian Economy....Pages 27-40 An Empirical Analysis of Price Discovery in Indian Commodity Markets....Pages 41-62 An Empirical Study on Factors Affecting Faculty Retention in Indian Business Schools....Pages 63-73 An Empirical Study on the Relationship Between Emotional Intelligence and Job Performance Among IT Sector Employees....Pages 75-85 An Empirical Study to Determine the Significant Predictors of Trust in Government Hospitals....Pages 87-101 An Exploration into the Nature of Comments on Facebook (Page of Large Indian Organizations)....Pages 103-112 Analysis of Perception of Customers of Bata India Limited Products....Pages 113-131 Applications of Mathematical Programming Models for Product Mix Optimization in World Steel Industry: Challenges and Directions....Pages 133-142 Behavioral Finance: A Study of Correlation Between Personality Traits with the Investment Patterns in the Stock Market....Pages 143-155 Brand Trust and Country of Origin: Pointers for Research in an Emerging Market....Pages 157-166 Capturing Indian Rural Market Through a Proactive Tool: Reverse Innovation....Pages 167-182 Capturing the Brand Essence and Communication Commonalties of a Western Brand in an Eastern Country....Pages 183-192 Considerations in Medical Software Purchase: Evidence from Dentistry in India....Pages 193-212 Counterfeit Purchase Intentions Among College Students: An Empirical Investigation....Pages 213-221 Critical Factors Within Organizations Influencing Effective Use of CRM Solutions....Pages 223-233 Customer Voices Incorporated in a Marketing Class: A Review....Pages 235-239 Demutualisation of Stock Exchanges in India: The Corporate Governance Chapter....Pages 241-256 Determining the Optimal Price Point: Using Van Westendorp’s Price Sensitivity Meter....Pages 257-270 Do Middle-Level Managers Have a Role in Strategy Formulation and Implementation? Insights into an Indian Public and Private Sector Organization....Pages 271-282 ERP Business Solutions Acceptance in Companies....Pages 283-294 Exploring the Linkages Between Human Resource Configuration and Knowledge Management Process: A Strategic Human Resource Management Perspective....Pages 295-302 Green Work-Life Balance....Pages 303-313 Impact of CSR-Driven Internal Employee Motivation on Cordiality of Employee Relations....Pages 315-325 Improving Efficiency of Emerging Market Banks: A Matter of Ownership, Control, or Getting One’s Hands Dirty?....Pages 327-342 Influence of Drivers for Store Choice on Store Selection and Loyalty....Pages 343-350 ISFTA: Lessons for Bangladesh....Pages 351-367 Japan’s Recovery from the “Lost 20 Years”....Pages 369-375 Crisis Communication in the Digital Era....Pages 377-394 Mutual Impacts of Human Resources Management and Knowledge Management: Issues of Functions and Effective Factors....Pages 395-402 Preselection of Contractors Before Inviting for Bidding Using AHP....Pages 403-413 Role of Passion in Organizational Cynicism: A Mediating Effect of Sustainable Leader in the Process Model....Pages 415-426 The Role of Technological Innovation in Managing Through Business Cycles: A Study on Indian ICT Firms....Pages 427-439 Sustainable Supplier Selection: A Case of Indian SME....Pages 441-452 The Cyber Security Ecosystem: Post-global Financial Crisis....Pages 453-459 The Impact of Gold Price Changes on Saudi Stock Market....Pages 461-471 Waning the Challenges in the Implementation of Supply Chain Management Information System: A Study of the Indian Automobile Industry....Pages 473-484