Managing events, festivals and the visitor economy : concepts, collaborations and cases

This edited text, intended to support a research-informed approach to learning and teaching, presents an array of concepts, collaborations and in-depth cases related to managing events, festivals and the visitor economy. Authors offer an array of philosophical, political, cultural, and ethical perspectives on how to achieve this across a range of contexts, from Cambodia, China, Egypt to the British cathedral city of Lincoln. Though recognizing individual difference, each chapter unites in their common pursuit of supporting the United Nations Sustainable Development Goals (UNSDGs). This is significant as utilizing the UNSDGs as a normative organizing framework for how we all think about, plan, and manage a "good" visitor economy is increasingly ubiquitous. It is with this in mind that each chapter provides explicit links to the UNSDGs and policy and/or practical implications, along with a series of critical self-assessment questions to reflect on the chapter's key arguments. Cover Dedication Managing Events, Festivals and the Visitor Economy: Concepts, Collaborations and Cases Copyright Contents List of Contributors List of Figures and Tables Part 1 Introduction 1 Managing the Visitor Economy: Concepts, Collaborations, and Cases 2 Studying the Complexities of Events and Festivals and Relationships to the Visitor Economy Highlights Learning Objectives Introduction Sector Studies Linking Up to Broader Literatures Making the Case: Festivals and Events as Complex Management and Organisational Settings The Combined Value of Events and Festival Management and Organisational Studies Conclusion Self-Assessment Quiz References Part 2 Concepts, Collaborations, and Cases 3 Creating Dementia-Friendly Destinations in Scotland Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Accessible Tourism DF Destinations Evaluating Dementia Friendliness of Destinations Methodology The Case Study – DF Destination Development in Scotland Methods Case Study Analysis Scotland-Wide Initiatives Awareness and Availability Attractiveness and Activities Access Appearance, Appreciation, Assurance Action and Accountability Discussions and Concluding Thoughts Linkage to Inclusive and Sustainable Development, and UN SDGs Linkage to Inclusive and Sustainable Development Policy and/or Practical Implications Self-Assessment Quiz Additional Author-Suggested Resources References 4 (Re)visiting Spaces of Home: German Heimat Tourists ‘Returning’ to Timisoara, Romania Highlights Learning Objectives Introduction Research Aims and Objectives Literature Review Real and Imagined Places Methodology Case Study Analysis Heimat as Cultural Identity Tourism Movement and Flows Perception of Place Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Linkage to Inclusive and Sustainable Development Policy and/or Practical Implications Self-Assessment Quiz References 5 Reinventing ‘Ice on Whyte’: How a Mature Winter Festival Sought Renewal in the Visitor Economy Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Methodology Case Study Analysis Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 6 Flagship Attraction Development and Destination Competitiveness: The Grand Egyptian Museum, Egypt Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Destination Opportunities and Challenges Flagship Attraction Development Destination Competitiveness Destination Image and Positioning Methodology Case Study Analysis Tourism in Egypt Flagship Attraction Development – A Catalyst for Change ... and Japanese Engagement The GEM Master Plan Cultural Tourism and the GEM Local Management of the GEM The GEM and Existing Attractions Across Egypt The GEM and Its Impact on Future Destination Marketing and Branding Theoretical Framework Revisited Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 7 Understanding Generational Differences in Multiple Place Identities and the Visitor Economy: The Case of Migrants’ Descendants in China Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Place Identity Dynamic Nature of Place Identity Social Implications of Place Identity Methodology Case Study Analysis Place Identities of the Migrant Village Dynamic Nature of Place Identity Social Implications of Place Identity Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 8 Managing Overtourism at UNESCO Sites: The Case of Angkor Wat, Cambodia Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Academic Models and Research in Visitor Management Consultant Groups’ Approach to Visitor Management Definition of Overtourism History of Overtourism Methodology Total Quality Management Tools Case Study Analysis History of Tourism at Angkor Wat Management of Angkor Theoretical Insights Collecting Data on the Problems in the Management of Overtourism Examining the Touchpoints (Bottlenecks and Incidences of Overtourism) Identifying the Root Problems in Management of Overtourism Researching Benchmarks of Quality Visitor Management Practices and Policies Developing Action Plans to Address the Management of Overtourism at Angkor Temples Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 9 Locals’ Satisfaction and Dissatisfaction with Overtourism and Events in Winchester, UK Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Paradox Theory Locals’ Dissatisfaction with Tourism Dissatisfaction Owing to the Impacts on the Environment Dissatisfaction Owing to Social Impacts Dissatisfaction Owing to Different Interests Dissatisfaction Owing to Overtourism Locals’ Satisfaction with Tourism Paradox Experience as a Pull Factor Methodology The Case of Winchester Within the Overtourism Discourse Context Method and Anatomy of the Investigated Phenomenon Contextual Framework of the Research Case Study Analysis Anatomy of Investigated Tourism Phenomenon Through an Academic Lens Comparative Analysis of Anatomy of Investigated Tourism Phenomenon Through an Academic Lens and a Non-academic Lens Winchester and overtourism Towards an AM Approach of Destinations (Victim or Not of Overtourism) Overtourism and anti-tourism movements as forms of (social) terrorism Long-term strategy for destination sustainability Conceptual Revisited Framework of the Research Concluding Thoughts Overview Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 10 Assessing Malta’s Overtourism Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework and Literature Review Tourism Carrying Capacity Sustainable Tourism Overtourism Recent Tourism Trends in Malta Incoming tourists Rapid increase in tourism Official tourism policy in Malta Overtourism in Malta Methodology Case Study Analysis I Wish to See More Tourists in My Town/Village Social Discomfort Caused by Tourists Degradation of the Environment Caused by Tourists More Hotels in Your Location The Downsides and Upsides of Tourism Perceptions as to Why Tourist Inflows Increased in Malta Other Comments Comment on the Sample Structure Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and Practical Implications Self-Assessment Quiz References Appendix 10.1: Summary of Survey Responses 11 The Impact of the Rio 2016 Olympic and Paralympic Games on the Visitor Economy: A Human Rights Perspective Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Methodology Case Study Analysis System Modifiers Event Points of Interaction: Land Use Event Points of Interaction: Sporting Infrastructure Event Points of Interaction: Work/Employment Mechanisms for Leverage: Protests, Riots, and Violence Mechanisms for Leverage: Education Mechanisms for Leverage: Culture and Leisure Theoretical Framework Revisited Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References Appendix 11.1: A Summary of Key Findings 12 Collaborating with Students to Provide Consultancy to Lincoln City Football Club and the Visitor Economy Highlights Learning Objectives Introduction Research Aims and Objectives Theoretical Framework Literature Review Methodology Case Study Analysis Concluding Thoughts Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Policy and/or Practical Implications Self-Assessment Quiz References 13 Using a Student as Producers Approach to Study Visitor Experiences in Relation to the Magna Carta Exhibition in Lincoln, UK Highlights Learning Objectives Introduction The Lincoln Magna Carta, the Visitor Economy, and Student as Producer Research Aims and Objectives Understanding the Visitor Experience Utilising Student as Producer and the Project Aims Theoretical Framework Student as Producer Literature Review Student as Producer as an Intellectual Project Student as Producer: The Organising Principles Magna Carta, Heritage Representations, and the Servicescape Visitor Identity, Servicescapes, and Magna Carta Magna Carta in Lincoln Magna Carta: Content, Interpretation, and the Document in America Methodology The Consultancy Report The Research Perspective and Method The Structure of the Research Questionnaire and the Analysis Case Study Analysis Visitor Perceptions of the Magna Carta Servicescape Dimensions Visitor Suggestions and the Magna Carta Servicescape Magna Carta and Visitor Identity Student as Producer: Revisiting the Theoretical Framework Student as producer, a review of the eight organising principles Experiential learning and student as producer: A critical reflection Concluding Thoughts The Magna Carta Exhibition: Developing the Visitor Experience Magna Carta, Visiting Heritage Exhibitions and Future Research Linkage to Inclusive and Sustainable Development, and United Nations Sustainable Development Goals Linkage to Inclusive and Sustainable Development Policy and/or Practical Implications Self-Assessment Quiz References Index Back Cover "This edited text, intended to support a research-informed approach to learning and teaching, presents an array of concepts, collaborations and in-depth cases related to managing events, festival and the visitor economy. Authors offer an array of philosophical, political, cultural, and ethical perspectives on how to achieve this across a range of contexts, from Cambodia, China and Egypt to the British cathedral city of Lincoln. Though recognising individual difference, each chapter unites in the common pursuit of supporting the United Nations Sustainable Development Goals (UNSDGs). This is significant as utilising the UNSDGs as a normative organising framework for how we all think about, plan, and manage a 'good' visitor economy is increasingly ubiquitous. It is with this in mind that each chapter provides explicit links to the UNSDGs and policy and/or practical implications, along with a series of critical self-assessment questions to reflect on the chapter's key arguments. This collection aims to satiate what appears to be an increasing appetite, with respect to readers and students alike, for exposure to rigorous debate in and out of the classroom."--From back cover This Edited Text, Intended To Support A Research-informed Approach To Learning And Teaching, Presents An Array Of Concepts, Collaborations And In-depth Cases Related To Managing Events, Festivals And The Visitor Economy. Authors Offer An Array Of Philosophical, Political, Cultural, And Ethical Perspectives On How To Achieve This Across A Range Of Contexts, From Cambodia, China, Egypt To The British Cathedral City Of Lincoln. Though Recognising Individual Difference, Each Chapter Unites In Their Common Pursuit Of Supporting The United Nations Sustainable Development Goals (unsdgs). This Is Significant As Utilising The Unsdgs As A Normative Organising Framework For How We All Think About, Plan, And Manage A 'good' Visitor Economy Is Increasingly Ubiquitous. It Is With This In Mind That Each Chapter Provides Explicit Links To The Unsdgs And Policy And/or Practical Implications, Along With A Series Of Critical Self-assessment Questions To Reflect On The Chapter's Key Arguments. This Collection Aims To Satiate What Appears To Be An Increasing Appetite Of Readers And Students Alike Who Seek Exposure To Rigorous Debate In And Out Of The Classroom.