Managing Development and Application of Digital Technologies : Research Insights in the Munich Center for Digital Technology & Management (CDTM)

Digital technology determines today’s world and will be one of the key technologies of the future. Successful technology development, introduction and management are not only a question of technical issues; due to their complexity a close cooperation between different scientific disciplines is required to discuss various consequences, chances and risks from manifold points of view as a starting point for the design of adequate solutions. The ability to integrate business and technology decisions will become a crucial core competence. The aim of this volume is to highlight a selection of important current research topics in the field of digital technology and management, illustrating the variety of aspects which have to be considered in the development and application of digital technologies. Main topics of this book are the design of the innovation process, digital rights management, mobile, location-based and ubiquitous services, IT service management and future communication networks. TABLE OF CONTENTS......Page 9 FOREWORD......Page 5 PREFACE......Page 7 I. DIGITAL TECHNOLOGY AND MANAGEMENT......Page 11 Innovation in Engineering Software Intensive Systems......Page 12 Outsourcing Innovation in Digital Service Creation: What Software Engineering Can Learn from Modern Product Development......Page 25 Motives and Perception of Fairness in Commercial User Communities......Page 46 Engaging Students in Distributed Software Engineering Courses......Page 63 II. DIGITAL RIGHTS MANAGEMENT......Page 75 Digital Rights Management and Software Innovation......Page 76 Open Standards – a Cure for Digital Rights Management?......Page 92 III. IT SERVICE MANAGEMENT......Page 112 IT Service Management: Getting the View......Page 113 When Infrastructure Management Just Won’t Do: The Trend Towards Organizational IT Service Management......Page 135 IT Service Management Across Organizational Boundaries......Page 151 IV. FUTURE COMMUNICATION NETWORKS......Page 180 Trends in Telecommunication Networking......Page 181 Ethernet in the Backbone: An Approach to Cost-efficient Core Networks......Page 196 V. MOBILE SERVICES......Page 211 A Generic User Innovation Toolkit Architecture for Mobile Service Creation......Page 212 Integrating Users in Discontinuous Innovation Processes: Findings from a Study of Mobile Download Games......Page 237 Distributed Collaboration: Services and Information Sources in a Knowledge-based Architecture......Page 252 VI. LOCATION-BASED AND UBIQUITOUS SERVICES......Page 271 Business Potentials of Ubiquitous Computing......Page 272 A Novel Approach to Ubiquitous Location-Based Service Architectures Using Mobile Communities......Page 287 Context-sensitive Content Provision for Classified Directories......Page 319 LIST OF CONTRIBUTORS......Page 331

Digital technology determines today’s world and will be one of the key technologies of the future. Successful technology development, introduction and management are not only a question of technical issues; due to their complexity a close cooperation between different scientific disciplines is required to discuss various consequences, chances and risks from manifold points of view as a starting point for the design of adequate solutions. The ability to integrate business and technology decisions will become a crucial core competence.

The aim of this volume is to highlight a selection of important current research topics in the field of digital technology and management, illustrating the variety of aspects which have to be considered in the development and application of digital technologies.

Main topics of this book are the design of the innovation process, digital rights management, mobile, location-based and ubiquitous services, IT service management and future communication networks.

The aim of this volume is to highlight a selection of important current research topics in the field of digital technology and management, illustrating the variety of aspects which have to be considered in the development and application of digital technologies. Topics covered in the book include the design of the innovation process, digital rights management, mobile, location-based and ubiquitous services, IT service management and future communication networks.