Making Hostile Words Harmless : A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking. A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people. Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges. Based on the martial art of Aikido?the "way of harmony"?as a model to teach the verbal arts of confirming, inquiring, understanding, and evoking, this unique book:.; Helps professionals and their clients learn empowering skills that will enable them to deal with negative verbiage and hurtful Random rudeness from strangers and cruel comments flourish in relationships of all kinds. Backtalk, bad attitudes, and disrespect are elusive problems that push the buttons of many adults who are ill-equipped to handle encounters with difficult people. This creative and engaging book offers effective strategies for persons seeking an antidote to verbal venom. Whether the skills shared in this gem are shared_in session or given as empowering homework, the goal is the same- - to end word warfare for good

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

Difficult people and the art of aikidō Acting as if : the art of confirming Asking questions : the art of inquiry Active listening : the art of understanding Hypnosis and humor : the art of evoking Taking a stand by opposing Teaching positive speaking to clients Workshops on positive speaking.