روز آنها را بسازید! شناسایی کارکنان که مؤثر است - ویرایش دوم

How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave—praise, thanks, opportunity, and respect—into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you’ll save money while obtaining better results than ever before. This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable. "Companies spend billions of dollars on recognition programs each year. While recognition done right improves morale and productivity, most of the money spent is wasted because people in most organizations still don't feel recognized. Research shows employees often want something very different from the plaques and awards most companies rely on for recognizing employee contribution. In this thoroughly updated and expanded edition of Make Their Day, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication."--Jacket In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication. Make Their Day! offers examples of successful recognition programs from around the world and addresses providing effective recognition in an increasingly virtual work environment. This title reveals what employees should expect from recognition and what managers can do to give morale and productivity a genuine, lasting boost Give Morale, Productivity, and Profits a Genuine, Lasting BoostHow is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out prov