Louder Than Words : Take Your Career From Average to Exceptional with the Hidden Power of Nonverbal Intelligence

International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking. Why is it that some people have all the elements of success–education, skills, integrity, motivation–but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals–in poker terms, "tells"–in business to assess and influence others. Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations. Jump-start your career as you discover how to: Read body language to understand what clients, coworkers, interviewers, or interviewees are thinking, feeling, or intending, and discern nonverbal cues of concern, disagreement, or doubt–even over the phone Master the all-important first impression and use settings, seating, and gestures to inspire and captivate Recognize habits that send the wrong message, from nail biting to wearing inappropriate attire–and see what posture, work practices, workspaces, and even electronic habits say about people Become culturally aware and gender-sensitive, from best handshake practices to personal space preferences Learn what the "comfort dividend" can do for you and your business >Explore how the concept of "curbside appeal" applies to you and your business, and can mean the difference between average and exceptional Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible. LOUDER THAN WORDS imparts the skill of "nonverbal intelligence", the ability to read, interpret, and utilize nonverbal signals-or in poker terms, "tells"-in the workplace to your greatest advantage. Navarro provides crucial insights on what is really "being said" at meetings, interviews, negotiations, presentations, business meals and other business-social situations, and the casual yet critical water cooler exchanges that are the driving force of an organization.Stop settling for mediocrity and let Joe Navarro take you from effectiveness to excellence in your career with chapters including:How the Body Talks-The subtle behaviors that offer clues to what others are thinking or feeling.Influence at Your Fingertips-Mastering the first impression and picking up cues that may indicate agreement or disagreement.Applied Nonverbal Intelligence-How to constantly assess clients or interviewees while you're engaged in positively influencing them."To See Ourselves As Others See Us"-Social behaviors that may make you look poorly in the eyes of others (such as nail biting) versus behaviors that can enhance your image (wearing clothing that reflects responsibility and maturity).Curb Side Appeal-Understanding how attire and gestures can both inspire and captivate (why you see Bill Gates and presidential candidates in front of blue backgrounds).Situational Nonverbals-Do's and don'ts when dealing with clients, especially people of other cultures (protocol when tendering business cards, cultural differences in physical comfort zones, determining the order of business).No matter what your business interests are, this book is sure to jumpstart your career. “Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success—nonverbal intelligence.” — Robert B. Cialdini, author of Influence: Science and Practice “Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer.” — Jack Canfield, co-author of The Success Principles Joe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read ‘Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending. Job hunters and professionals of every ilk—as well as fans of the hit FOX television series Lie to Me—will find many helpful and effective tips to reading body language and microexpressions in Louder than Words. Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for successnonverbal intelligence. Robert B. Cialdini, author of Science and PracticeJoe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer. Jack Canfield, co-author of The Success PrinciplesJoe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending. Job hunters and professionals of every ilkas well as fans of the hit FOX television series Lie to Me will find many helpful and effective tips to reading body language and microexpressions in Louder than Words . "Why is it that some people have all the elements of success - education, skills, integrity, motivation - but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals - in poker terms, "tells"--In business to assess and influence others." "Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations."--Jacket Influence at your fingertips The comfort/discomfort paradigm : the foundation of nonverbal intelligence How the body talks The power of your behavior The power of how you look Curbside appeal : managing how your organization is perceived Situational nonverbals : best practices for best results Emotional nonverbals What about deception?. Teaches how to master "nonverbal intelligence"--the ability to read, interpret and utilize nonverbal signals, or in poker terms, "tells"--in the workplace to influence, persuade and assess others.