LOGISTICS AND RETAIL MANAGEMENT: INSIGHTS INTO CURRENT PRACTICE AND TRENDS FROM LEADING EXPERTS; ED. BY JOHN FERNIE

Endorsed by the Institute of Logistics and TransportThe last decade has seen steady improvements and relationship changes in retail logistics. These changes have proved so fundamental to business operating efficiency that it is now widely recognized that "logistics excellence" provides a profound competitive advantage. Emphasis is now on a quick response, efficient consumer response, category management and continuous replenishment - in short, relationships are now seen as the key to logistics excellence. This fully revised and updated edition brings together well-known academics and practitioners to share their research, ideas and experience of retail logistics in the 21st century. Including high-profile case studies of Tesco and the Co-operative Group, the contributions from leading experts in the field cover: \* logistics principles \* fashion logistics \* research charting the internationalization of retailing e-logistics \* internet-based exchanges \* the introduction of SAP" Logistics And Retail Management Is Essential Reading For Retail And Logistics Managers, Academics, Students And Consultants.--book Jacket. Retail Logistics : Changes And Challenges / John Fernie And Leigh Sparks -- Relationships In The Supply Chain / John Fernie -- The Internationalization Of The Retail Supply Chain / John Fernie -- Market Orientation And Supply Chain Management In The Fashion Industry / Nobukaza J Azuma, John Fernie And Toshikazu Higashi -- Fashion Logistics And Quick Response / Martin Christopher, Bob Lowson, And Helen Peck -- Logistics In Tesco : Past, Present And Future / David Smith And Leigh Sparks -- Temperature-controlled Supply Chains / David Smith And Leigh Sparks -- Rethinking Efficient Replenishment In The Grocery Sector / Phil Whiteoak -- The Development Of E-tail Logistics / John Fernie And Alan Mckinnon -- Transforming Technologies : Retail Exchanges And Rfid / Leigh Sparks And Beverly Wagner -- Enterprise Resource Planning (erp) Systems : Issues In Implementation / Mark West And Leigh Sparks. Edited By John Fernie & Leigh Sparks. Includes Bibliographical References And Index. Endorsed by the Institute of Logistics and Transport The last decade has seen steady improvements and relationship changes in retail logistics. These changes have proved so fundamental to business operating efficiency that it is now widely recognized that "logistics excellence" provides a profound competitive advantage A good review with lessons learned about how to keep the customer happy. A must read for any retail distrbutor or manager. It is often taken for granted that products will be available to buy in the shops.