Leadership in the Eye of the Storm : Putting Your People First in a Crisis

__Leadership in the Eye of the Storm__ is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated the epicenter of their own storms.

Corporations need great leaders – particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation.

Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos.

"Corporations need great leaders--particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation. Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos."-- Provided by publisher Corporations need great leaders - particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation. Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos Leadership In The Eye Of The Storm Contents Acknowledgments Part One People-Focused Crisis Leadership Chapter One. Introduction Chapter Two.Someone To Watch Over Me: The Centrality Of Leadership Chapter Three.My Human Being Trumps Your Employee: The Essential Role Of Emotion Chapter Four.Calm And Connected: The Importance Of Continuous Communication Part Two The Stages Of Crisis Response Chapter Five. Four Leadership Profiles Chapter Six.Stage One: Anticipating The Storm Chapter Seven. Stage Two: In The Eye Of The Storm Chapter Eight.Stage Three: After The Wind Dies Down Chapter Nine.Stage Four: When The Quiet Finally Comes Part Three Leadership Lessons Chapter Ten.Lessons For The Daily Storm Chapter Eleven.Enduring Leadership Lessons Notes Index