Leadership and Management of Quality in Higher Education (Chandos Learning and Teaching Series)

Content: Front matter , Pages i,iii Copyright , Page iv Preface , Pages xxi-xxiv List of figures and tables , Page xi About the authors , Pages xiii-xx 1 - Growth of the quality movement in higher education , Pages 3-17 , Patricie Mertova, Len Webster, Sid Nair 2 - Initiative-based quality development and the role of distributed leadership , Pages 21-36 , Bente Kristensen, Lee Harvey 3 - A leadership model for higher education quality , Pages 37-53 , Fernando F. Padró 4 - A framework for engaging leadership in higher education quality systems , Pages 55-71 , Lorraine Bennett 5 - Quality management in higher education: a comparative study of the United Kingdom, the Netherlands and Finland , Pages 75-89 , Laurie Lomas, Christine Teelken, Jani Ursin 6 - Towards a culture of quality in South African higher education , Pages 91-106 , Nicolene Murdoch, Anci Du Toit 7 - Auditors’ perspectives on quality in higher education , Pages 109-119 , Robyn Harris, Graham Webb 8 - Academic development as change leadership in higher education , Pages 123-135 , Ranald Macdonald 9 - Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989) , Pages 137-146 , Jan Holzer 10 - Academic development and quality in Oman: mapping the terrain , Pages 147-166 , Thuwayba Al Barwani, Mohamed Eltahir Osman 11 - New directions in quality management , Pages 169-185 , Hamish Coates 12 - Dubai’s Free Zone model for leadership in the external quality assurance of higher education , Pages 187-201 , Martin Carroll 13 - Trends in quality development , Pages 203-213 , Robyn Harris, Graham Webb Index , Pages 215-221 This book captures the experiences of senior administrators and managers to the complexity of problems that quality development involves, by means of a range of case studies. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes. This title includes: experiences from experts in the field; guide to resources that are utilized in the higher education industry; and, auditors' perceptions. Readership includes: managers at all levels in higher education including: senior administrators, managers, faculty staff, course coordinators and government agencies. It is also envisaged that this book will be utilized in a broad range of other learning areas and settings such as: academic staff development, educational administration, course reading for units in quality, professional bodies, and international agencies and organizations involved in collaboration and provision of higher education "Leadership and Management of Quality in Higher Education provides a range of case studies, compiled by a team of expert editors, which examines the process of leading and managing quality development in higher education. The editors capture the experiences of senior administrators and managers in dealing with the issues and problems that quality development involves. They take a human-centered approach to the quality development movement in higher education, stressing the need to take into account human values and attitudes. The editors combine the insights and experiences of experts in the field with a practical guide to resources that are used in academic quality development, giving readers the strategies and tools they need to deal with the potentially complex issues of quality. This timely read concludes with a discussion of current trends in quality development"--Amazon.com This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.

• Experiences from experts in the field
• Guide to resources that are utilized in the higher education industry
• Auditors’ perceptions

This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.* Experiences from experts in the field * Guide to resources that are utilized in the higher education industry * Auditors' perceptions