Leadership and Management Bias: How Your Behavior, Integrity, Authority, and Standards Impact Those Around You

"True leaders often have a penchant for self-study, introspection, and wanting to know how to enhance their leadership acumen. Besides, leadership takes more than 1, 2, 3 or a, b, c list of catchphrases, slogans, or nebulous how-to instructions to obtain, grow, and sustain followers. The truth is: followers don't mind getting in where they fit in, but they won't stay long or give it their very best if questionable behavior, integrity, authority, and standards are pervasively suspect or absent from leadership. In Leadership and Management B.I.A.S. How Your Behavior, Integrity, Authority, and Standards, Impact Those Around You, you will enjoy a melding of pragmatism, theoretical perspectives, empirical research data, and many, years of life's lessons that come off the pages in a succinct and fluid conversational tone that transcends cultures, industries, and ideologies. While there are more leadership books on the market than one can shake a stick at, there are also more, people entering leadership roles, that will require them to understand the expanding dynamics and nuances of leadership in a globally influenced, technological savvy, collaborative engineering, and more ecumenical-driven social settings. This book helps leaders achieve all of the above."

"You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett The world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers. How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is obvious, isn’t it? You roll out the red carpet for them, of course. Employees First! presents recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, giving them purpose and equitable pay, translates into higher productivity and happier customers. Discover what real empowerment is, and why building a diverse culture of inclusion is beneficial to all involved. Donna shares many tried and true ideas for rolling out the red carpet for your new hires and keeping it out for the long term, as well as tips on how to foster a culture of kindness and create space for coworkers to lift each other up. Most of all, you’ll gain strategies for honoring the very people who make your company what it is—your internal customers—your team. Employees First! will help you:

• Provide Your Team with a Sense of Purpose
• Cultivate Kindness and Compassion at Work
• Improve Informational, Interpersonal, and Inspirational Communication
• Encourage Diversity and Inclusion
• Compensate Fairly without Breaking the Bank
• Keep Your Remote Team Connected