Knowledge, Service, Tourism & Hospitality : Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015

This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike. Front Cover 1 Table of contents 6 Preface 10 Keynote lectures 12 Education & social behaviour 16 ESL Teachers' knowledge on learner autonomy 18 Mother tongue education and ethnic identity of Malaysian Chinese secondary school students 22 The acquisitions of knowledge in Chinese classical literature and academic achievement among the secondary schools' students 28 Implementation of the LINUS program in Malaysian primary schools 36 Librarians' knowledge sharing behaviour 42 Cross-racial supervision: Case conceptualization of supervisee-supervisor relationship 50 Self-reflection: Self-assessment of supervision related to knowledge and skills 54 Asian supervisor-western supervisee: Personal approach to supervision 58 Parental involvement in students' academic achievement: A preliminary study 64 Approaches and models of behaviour management in classroom 70 The emphasis of Higher Order Thinking (HOT) in the curriculum and the implementation in reality 76 Homeschooling: An alternative to mainstream 80 Perception and expectation of parents and students regarding choice of secondary school type 88 Religious practices in delinquents 96 Mental health literacy among undergraduate students in selected universities in Malaysia 102 Anti bias education practice in pre-school education in rural Malaysia 112 Do we have salt & pepper on the table? (teaching style & learning style importance) 116 Identifying motivation factors of the participation of local community in tourism industry in National Park, Pahang, Malaysia 122 Best practices with revenue sharing authentic assessment of preschool students' learning problems 128 Business & economics 134 The role of the branding strategies in the promotion of Vladimir region (Russia) 136 Formation of methodological approach to evaluation of the national innovative environment 142 A practical approach to modeling of regional state support system for small business development 148 The evaluation of physical and environmental factors in low-cost housing 154 An investigation into Thai tourists' preferences of tourism domains: A case study of Chiang Mai province, Thailand 160 Empirical evaluation of Gen Y housing affordability 170 Local revitalization through the local food system focused on Wanju, Korea 176 Effect of environmental knowledge and concern toward attitude of green home buyers' intention in Surabaya 182 Investigating the required competencies of valuation surveying graduates 188 The music licensing supply chain: The new demands of a new market 194 The experience of teaching the nurses: Insights for developing an educational nursing management software 198 Patient-centered lean process: A strategic implementation 204 The economic crises and the Brazilian healthcare system 212 The fundamental of housing affordability and affordable houses: A review 218 Design of Knowledge Management System to support research activities at university 224 Improvement of procurement business process (procure-to-pay) in Indonesian shipping company 230 Impact of service quality on customer satisfaction in low cost airline service in Indonesia 238 A study to improve Enterprise Resources Planning post-implementation in Indonesian industries 242 An implementation model for the healthcare sustainability 248 Monitoring news articles using multi-agent system 254 Developer's perspective on communication issues in prototype model (case study: Warehouse management system of local agency for disaster management) 260 Back Cover 266