Kaizen Workshops for Lean Healthcare (Lean Tools for Healthcare Series Book 3)

Part of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization.Kaizen Workshops for Lean Healthcare walks you through the steps of conducting an effective kaizen workshop one that is well planned, well implemented, and well monitored. The information is presented in an easy-to-assimilate format. Numerous illustrations reinforce the text and margin assists call your attention to key terms, healthcare examples, and how-to steps. Throughout the book, you will be asked to reflect on questions that will help you apply the concepts and techniques in your own workplace. Defining the key concepts and elements of the production of healthcare services, the text delineates the differences between healthcare processes and the individual cycles of work that those processes link together. It also:Provides foundational information on kaizen and kaizen workshops defining the key roles for successExplains exactly how to plan and prepare Presents examples of how to present workshop results and how to follow upIncludes a concise summary of kaizen workshop stepsSupplies a list of additional resources for learning more about the different kinds of improvement methodologies you might want to implement in your kaizen workshopsIf your healthcare organization fully applies the steps detailed in this book, it will gain much more than the knowledge of how to conduct a workshop. Through kaizen, you will empower your employees to make positive change a reality. And incrementally, kaizen workshops will Content: Production Processes and Operations of Healthcare Industrial Origins of Lean Healthcare Production, Process, and Operation What Is Kaizen? What Is Kaizen? Kaizen and Kaikaku What Do You Need to Know to Fully Understand How to Do Kaizen? How Will Kaizen Change What You Are Doing Now? What Is the Purpose of Kaizen? Process and Operation Value and Value-Added Waste What Is the Role of a Kaizen Workshop? Benefits of Kaizen and Kaizen Workshops How Does Kaizen Benefit Your Healthcare Organization? How Does Kaizen Benefit You? What Is a Kaizen Workshop and What Are the Key Roles for Success? What Is a Kaizen Workshop? How Is a Problem Selected? Cautions Plan in Advance for Coverage Put the Focus on Clinician and Staff Member Participation Understand the Importance of Preparation and Follow-Up Successful Kaizen in Action What Are the Key Roles for a Successful Kaizen Workshop? Workshop Leader Sponsor The Union Role Process Owner Communicating to the Whole Healthcare Organization about the Kaizen Workshop Three Phases of a Kaizen Workshop Phase One: Plan and Prepare Select an Area Select a Problem for Improvement Elimination of Waste as an Overall Focus Special Considerations in Choosing a Problem for Improvement Implementing 5S Implementing Standard Work Eliminating Bottlenecks or Improving Setup Times Implementing Continuous Flow, Line Balancing, or Kanban Select and Prepare the Team Select the Team Leader Prepare the Team Leader Select the Team Members Other Preparations Prepare the Area Prepare Supplies, Equipment, and Support People Gather Background Information Schedule the Workshop Phase Two: Run the Kaizen Workshop Orientation Introduce the Team and Assign Roles Introduce the Workshop Objectives and Procedures Distribute Team Supply Kits and Resources Conduct Lean Healthcare Training Set Ground Rules Understand the Current Situation in the Gemba Observe the Selected Area and Gather Data Review the Value Stream Map Do Time Studies of All Operations Develop Improvements Generate and Capture Improvement Ideas Facilitate Teamwork Test Ideas and Implement the New Plan Develop New Standards Phase Three: Report and Follow-Up Presentation Prepare a Presentation of All Data and Workshop Results Present the Results Cover Ideas That Have Not Been Fully Implemented Build the Book of Knowledge Circulate and Display Results Follow-Up Reflections and Conclusions Summary of Steps for Conducting a Kaizen Workshop Phase One: Plan and Prepare Phase Two: Run the Kaizen Workshop Phase Three: Report and Follow-Up Reflecting on What You Have Learned Opportunities for Further Learning Appendix Further Reading Useful Websites Index Each chapter includes a Summary and Reflections Offers an understanding of Kaizen. This book describes what a Kaizen event is and explains the phases to learn and implement continuous improvement practices by a group of individuals to a targeted area within a specified time period. It also outlines how to prepare a presentation and circulate and display results using lean implementations.