It's the way you say it : becoming articulate, well-spoken, and clear

Speak Your Mind Effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don't think they can change it. It's the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for Understanding how others hear you, Dealing with specific speech problems, Varying your vocal patterns to make your speech more dynamic. Using grammar and vocabulary to increase your clarity and impact, Reinforcing your message with nonverbal cues, Conquering stage fright. An entire section of the book focuses on communication issues in the workplace. interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of forty men and women who came to her for help. No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming's It's the Way You Say It.--Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates "It's the way you say it" is a guide to becoming aware and taking control of how we communicate with others. Dr Carol Fleming provides detailed advice and practical exercises for: * Understanding how others hear you * Dealing with specific speech problems * Varying your vocal patterns to make your speech dynamic * Using grammar and vocabulary to increase your clarity and impact * Reinforcing your message with non-verbal cues * Conquering stage fright An entire section of this book is devoted to workplace communication issues including interviews, presentations and voice mail. Table of contents: * Chapter 1: Assessing Your Voice * Chapter 2: Resolving Specific Problems (Fast Talkers. Loud Talkers. Soft Talkers. Raspy Talkers. High Talkers. Indecisive Talkers. Staccato Talkers. Breathy Talkers. Fading Talkers) * Chapter 3: Developing a Dynamic Voice (Expressing Vocal Variety. Getting Emphatic. Developing the Resonant Voice. Getting It Pitch Perfect) * Chapter 4: Becoming Well-Spoken (Using the Simple Declarative Sentence. Words Fail Me! Speaking Your Mind Effectively. Offering a Gracious Response. I Wanna Be Articulate!) * Chapter 5: Unifying Your Verbal and Nonverbal Messages (Carrying Yourself with Confidence. How You Look When You Talk. Making Eye Contact. Showing Your Interest. Becoming Approachable. Short Person, Big Message) * Chapter 6: Let's Talk Business! (Making an Impressive Self-Introduction. The Intelligent Interview. Leave Me Voice Mail, and Let Me Tell You How. Getting Your Point Across. Smooth Small Talk. Speaking in Front of People. You Plus PowerPoint. It Is the Way You Say It!) * Resources (Hearing Yourself as Others Hear You. Completing a Vocal Self-Evaluation. Getting External Feedback on Your Communication. Communication Evaluation) "Most people don't like the sound of their voice - but for some, their vocal and communication habits are holding back professional success. Typical problems include: voice pitches too high, nasal and gravelly, mumbling, swallowing of words, speech too soft - people constantly asking to speak up, speaking too fast, difficulty making small talk, difficulty making eye contact, stage fright and interrupting others. Other books address some of these issues but are not grounded in speech science and professional expertise. With dozens of years under her belt as a Ph.D. speech therapist and pathologist, Carol Fleming can get every reader to the right solutions quickly."--Publisher description