IT Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic IT Portfolio Management - Ready to use bringing Theory into Action

A professional technical roadmap to Planning, Implementing & Maximizing Return on Investment of Strategic IT Portfolio Management, with Goal, Objective & Design templates, process diagrams, KPIs, metrics & other resources for organizational implementation. If You Support An Organization That Wants To Improve The Performance Of Complex It Portfolios To Achieve Both Immediate And Strategic Goals Or Are Responsible For And Oversee Many Projects That Are Contractually Required To Produce Measurable Results; You Will Be Pleased To Find That This Book Serves As Both A Roadmap And A Checklist For Achieving It Portfolio Results. The Book Is Written In The Language Of Business, Which Helps Technical Professionals In Their Communications With Business Executives. This Book Is Highly Recommended To Every It Professional And Business Executive Interested In Getting More Results For The Dollars Spent On It. This Book Is Applicable To Virtually All Organizations--small, Medium, And Large--because Virtually All Rely On Information Technology To Obtain Business Results. Required Reading For It Management. It Portfolio Management Presents The First Detailed Overview Of An Emerging, Business-focused Approach For Managing All Things It. If You Only Buy And Read One Book On It Management This Year, It Should Be This One. It Portfolio Management Ultimately Presents The Challenging Idea Of An Overall, End To End Value Chain Of It Investments, From Initial Idea Inception Through Prioritization, Delivery, Management, Optimization, And Retirement. This Well Written Book Has Detailed Best Practices, And Much Specific Guidance In The Form Of Checklists, Charts, Tables, And More. Technical Publishing Usually Produces Detailed Reference Guides That Are Soon Obsolete; This Book Is In The Category Of Works That Discuss More Strategic Issues Of It Management, And Should Have Staying Power Far Beyond The Latest Technical Hype Cycle Debutant. Absolutely Recommended For Those Interested In Governance, Project Management, Portfolio Management, It Business Value And How To Fit Your Professional Services Value Message To Customers. If You Are In It Management Or Concerned With It - Buy It. Now! Title & Copyright ......Page 2 Write a Review......Page 3 Table of Contents......Page 4 INTRODUCTION ROADMAP......Page 6 FURTHER INFORMATION......Page 142 SERVICE PORTFOLIO MANAGEMENT PRESENTATION......Page 10 SUPPORTING DOCUMENTS......Page 30 Objectives and Goals......Page 32 Use of the Service Portfolio......Page 38 Example Service Catalogue......Page 42 Service Catalogue......Page 44 Service Catalogue 1......Page 54 Service Catalogue 2......Page 72 Business Justification Document......Page 104 Service Design – The Big Picture......Page 110 Key Links, Inputs and Outputs of Service Design......Page 112 Roles & Responsibilities of the Product Manager......Page 114 Reports, KPIs and other Metrics ......Page 118 Communication Plan......Page 124 IMPLEMENTATION & PROJECT PLAN......Page 132 Title from PDF title page (viewed on Oct. 20, 2009).