IT Management

This book is based on the experiences of a large number of successful IT managers. And the truth is, the most important skills are the people skills you will need to be successful. If you are expecting large models and great analysis, you may be a bit disappointed, but bear with us. The skills that will make the biggest difference to your success are the ones we describe here. Cover......Page 1 IT Management......Page 2 ©......Page 3 Contents......Page 4 About the author and IT Leaders......Page 6 1 The secret to good IT management......Page 7 2.1 Emotional intelligence......Page 9 2.2 IT management styles......Page 10 2.3 Successful CIO behaviours......Page 12 2.4 Where successful IT managers spend their time......Page 14 2.5 Changing your time profile......Page 17 2.6 Make your changes count......Page 20 3 Team Leadership......Page 21 3.1 Recruit good people......Page 22 3.2 IT organization......Page 23 3.3 Create harmony......Page 25 3.4 Creating a balance of skills......Page 28 3.5 Set direction and objectives......Page 30 3.6 Create good working conditions......Page 32 3.7 Developing skills......Page 33 3.8 Managing performance......Page 36 3.9 Reward & recognition......Page 37 4.1 Building rapport & credibility......Page 38 4.2 Understanding client priorities......Page 40 4.3 Handling objections & gaining commitment......Page 43 5.1 Networking in general......Page 45 5.2 Some facts of life before you start......Page 46 5.3 Building your network......Page 48 5.4 Be influential......Page 50 5.5 When influence turns to power and politics......Page 53 5.6 Do’s and don’ts for managing senior execs......Page 56 6.1 Leadership opportunities......Page 57 6.3 About the author......Page 60 Sisältö The secret to good IT management What makes a successful IT manager? Emotional intelligence IT management styles Successful CIO behaviours Where successful IT managers spend their time Changing your time profile Make your changes count Team Leadership Recruit good people IT organization Create harmony Creating a balance of skills Set direction and objectives Create good working conditions Developing skills Managing performance Reward & recognition Business relationship management Building rapport & credibility Understanding client priorities Handling objections & gaining commitment Working with senior execs - Networking & politics Networking in general Some facts of life before you start Building your network Be influential When influence turns to power and politics Do’s and don’ts for managing senior execs In conclusion Leadership opportunities And finally About the author Obsah The secret to good IT management What makes a successful IT manager? Emotional intelligence IT management styles Successful CIO behaviours Where successful IT managers spend their time Changing your time profile Make your changes count Team Leadership Recruit good people IT organization Create harmony Creating a balance of skills Set direction and objectives Create good working conditions Developing skills Managing performance Reward & recognition Business relationship management Building rapport & credibility Understanding client priorities Handling objections & gaining commitment Working with senior execs - Networking & politics Networking in general Some facts of life before you start Building your network Be influential When influence turns to power and politics Do’s and don’ts for managing senior execs In conclusion Leadership opportunities And finally About the author This book is based on the experiences of a large number of successful IT managers. And the truth is, the most important skills are the people skills you will need to be successful. You can download the book for free via the link below.