طراحی سیستم مدیریت کیفیت ایزو ۹۰۰۱: ۲۰۰۰

An effective ISO 9001:2000 quality management system, driven by a fully compliant quality manual, is key in meeting ISO 9000 quality standards and a must for obtaining ISO certification. Written by an RAB certified quality management systems lead auditor, with forty years of industrial experience - who has a 10-year track record in either the consultation or auditing support of over one-hundred ISO certified organizations - this book provides you with the design principles and techniques for implementing an effective quality management system.The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps you create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system. Customers are demanding it, industry regulations are requiring it, and competitive pressures are making it a must for doing business in the high-tech marketplace. It is ISO 9000 certification and nearly half a million companies worldwide have implemented quality management systems to gain this sought after certification. This guide shows the ins and outs of designing a quality management system that is fully compliant with ISO 9001:2000. It unravels the complexities of the ISO standards so that quality professionals can make the upgrade quickly and effectively. Based on the author's experience of working in ISO certification, the volume can also be used as a tool for quality professionals who must design from scratch quality management systems. "The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps professionals create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system."--Jacket Provides a set of design rules for creating a quality management system that will naturally translate into successful ISO 9001:2000 certification. The book identifies the key documentation components, and supplies guidelines for outlining and writing the quality manual, standard operating procedures, work instructions, forms, and records. Two case studies illustrate the upgrade and recertification of a corporation from ISO 9001:1994 to ISO 9001:2000, and the creation of a company's first quality management system. The author is an auditor certified by the ASQ/ANSI registrar accreditation board. Annotation copyrighted by Book News, Inc., Portland, OR This guide demonstrates the ins and outs of designing a quality management system that is fully compliant with ISO 9001:2000. It unravels the complexities of the ISO standards so that quality professionals can make the upgrade or design quality management systems from scratch Are management standards still relevant in a world of accelerated technology and rampant globalization?