Introduction to quality and safety education for nurses, second edition: core competencies for nursing leadership and management

Updated to incorporate a leadership and management and interprofessional focusThis second edition of Introduction to Quality and Safety Education for Nurses has been thoroughly updated with a leadership and management perspective while retaining core content that unpacks the knowledge and skills required of entry-level nurses in each of the six Quality and Safety Education for Nurses (QSEN) domains. After heart disease and cancer, patient safety errors rank as the third-leading cause of death in the U.S. As patients'needs have increased in complexity and inter-professional teamwork and collaboration has become essential, only strong leadership skills can ensure high-quality and safe care. Nurses, largest group of health care professionals that spend the most time with patients, are uniquely suited to lead through effective management and communication in this dynamic environment.With contributions from nurses, physicians, pharmacists, librarians, attorney, and other health care professionals throughout the U.S. and beyond, Introduction to Quality and Safety Education for Nurses, Second Edition underscores the inter-professional focus grounding health care practice today. The updated edition includes five new chapters on implementing quality and safety initiatives from a leadership and management perspective, and state-of-the-art information on quality improvement. Each chapter contains learning objectives, opening scenarios, case studies, interviews, critical thinking exercises, key concepts, clinical discussion points, review activities, NCLEX-style questions, and web resources.New to the Second Edition:Increased focus on leadership and management aspects of Quality and SafetyUpdated information from national and state health care and nursing organizationsAn evolving clinical case study for application of concepts throughout the textAdditional patient care cases and real-life examplesInterviews with a myriad of health care professionals such as educators, library scientists, lawyers, psychologists, risk managers, and many othersFive new chapters addressing nurse leadership and management of high-quality care, legal and ethical aspects of quality and safety, delegating patient care and setting priorities, tools of quality improvement, and quality improvement project managementKey Features:Helps nursing schools to fulfill accreditation standards for quality and safety curriculaMaps the QSEN competencies for knowledge, skills and attitudes(KSA's) for each chapterIncludes objectives, critical thinking exercises, case studies, interviews, NCLEX-style questions, photos, tables, suggested readings, and more in each chapterProvides instructor package with PowerPoint slides, Q&A, answers for case study and critical thinking exercises, and moreProvides knowledge for Nursing Education QSEN-specific coursesKSAs throughout chapters Cover Title Copyright Contents Contributors Foreword References Foreword Preface Why This Book, Quality and Safety Education for Nurses: Core Competencies for Nursing Leadership and Management, Second Edition? Organization Chapter Features Highlights of the Text Instructor Resources References Acknowledgments Share Introduction to Quality and Safety Education for Nurses: Core Competencies for Nursing Leadership and Management, Second Edition Unit I: Introduction to Quality and Safety Education for Nurses: Core Competencies for Nursing Leadership and Management Chapter 1: Overview of Patient Safety and Quality of Care Quality of Care and Patient Safety Key Terms Used With Quality and Safety Causes of Errors National Healthcare Organizations Influencing Quality and Safety Measuring Quality and Safety Unwanted Variation in Healthcare Quality and Safety Transparency and Reporting Performance The Consequences of When Things Go Wrong Professional Responsibilities for Nurses Preventing and Responding Effectively to Adverse Events Why is it Wrong to Blame and Point Fingers? Can Healthcare Be Perfect? International Advances in Quality and Safety What is the Cost of Achieving Quality and Safety Recognizing Hospital Excellence Recognizing Nursing Excellence Role of Nurse Leaders in Ensuring Quality and Safety Key Concepts Key Terms Review Questions QSEN Activities Review Activities Critical Discussion Points Exploring the Web References Suggested Readings Chapter 2: Quality and Safety Education for Nurses History of QSEN Initiatives in the United States Phases of Development of the QSEN Initiative The Six QSEN Competencies QSEN Competencies Related to Nursing Education Accreditation Standards QSEN Resources Special Issues of Nursing Journals that Have Focused on QSEN Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activities Exploring the Web References Suggested Reading Chapter 3: Nurses as Leaders and Managers for Safe, High-Quality Patient Care Leadership Theory Roles and Responsibilities of Leaders Management Followership Financial and Economic Influences Nursing’s Social Contract and Code of Ethics Emancipatory Knowing FON: Campaign for Action Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Readings Chapter 4: Quality and Safety in High-Reliability Organizations High-Reliability Organizations Characteristics of High-Reliability Organizations The Effect of High Reliability Learning from Other Industries The Role of Leadership in Creating a High-Reliability Organization Individual Responsibilities: Safety Behaviors for Nurses Assessing the Culture of a High-Reliability Organization Identifying and Overcoming Barriers to High Reliability Internal Structures and Roles to Support an HRO External Influences for Change and HRO Resources Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Readings Chapter 5: Legal and Ethical Aspects of Nursing The U.S. Government System The Role of the Law in Shaping Nursing Practice Negligence Health Insurance Portability and Accountability Act (HIPAA) of 1996 Medicare Compliance Ethical Codes and Principles Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activities Exploring the Web References Suggested Readings Chapter 6: Delegation and Setting Priorities for Safe, High-Quality Nursing Care Delegation Responsibility National Guidelines for Nursing Delegation Delegated Responsibility Assignment Accountability Authority Supervision Five Rights of Delegation Delegation Related to the Healthcare Organization and Healthcare Team Chain of Command Communication Factors Influencing Delegation Scope of Nursing Practice Decision-Making Framework Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activity Exploring the Web References Suggested Readings Unit II: The Use of Quality and Safety Education Concepts by Nursing Leaders and Managers Chapter 7: Patient-Centered Care Patient-Centered Care Empathetic Communication Psychosocial Factors Associated With the Role of the Patient Strategies to Support Patient-Centered Practice Legislation that Supports Patient-Centered Practices Discharge Planning and Care Continuity Information Technologies to Support PCC Patient-Centered Measures and Monitors of Quality Healthcare Patient Satisfaction Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Reading Chapter 8: Interprofessional Teamwork and Collaboration What is an Interprofessional Team? Rapid Response Teams Benefits of Collaborative Interprofessional Teams Strategies for Maximizing Effective Interprofessional Teams Resources for Interprofessional Teamwork and Collaboration Characteristics of Effective Interprofessional Healthcare Teams Teamstepps Additional Techniques for Effective Communication Within Interprofessional Teams Strategies for Effective Communication Within Interprofessional Teams Use of Informatics for Effective Problem Solving Reflection and Feedback Strategies to Include the Patient as Partner Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Website Exercises Exploring the Web References Suggested Readings Chapter 9: Informatics Nursing Informatics Defined Metastructure of Nursing Informatics EMR and EHR National Initiatives Support for EHRs Health Informatics Legislation Telehealth Health-Related Websites Technologies and Information Systems in Hospitals To Alert or Not to Alert Future of Informatics Key Concepts Key Terms QSEN Activities Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Reading Chapter 10: Basic Literature Search Strategies Basic Literature Search Strategies Developing Research Topics and Questions Using the PICOT Model to Structure Questions Electronic Databases for Searching the Literature Patient-Care Information Tools for Searching the Literature Literature Searching With Keywords and Subject Headings Utilizing Boolean Operators and Other Search Techniques Developing Broad Literature Searches Resources for Lifelong Learning Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activity Exploring the Web References Suggested Readings Chapter 11: Evidence-Based Practice Defining Evidence-Based Practice Best Available Evidence Models and Frameworks for EBP Implementing Evidence-Based Changes Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activities Exploring the Web References Suggested Readings Chapter 12: Patient Safety Structures, Processes, and Outcomes in a Safe Healthcare System A Culture of Safety The Role of Utilization Management in Supporting a Culture of Safety Overuse, Underuse, and Misuse of Healthcare Services A Person Approach Versus a System Approach to Patient Care Safety Strategies that Reduce Variation and Standardize Safe Patient Care Delivery Organizations That Sustain and Spread Healthcare Safety Safety Initiatives in Healthcare Safety for Healthcare Staff Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activities Exploring the Web References Suggested Readings Unit III: Nurse Leadership and Management for Quality Improvement Chapter 13: Essentials of Quality Improvement Introduction Defining QI History and Evolution of QI in Healthcare QI Models and Methodologies Approaches to QI Problems The Role of the Nurse in QI Key Concepts Key Terms Review Questions Review Activities Clinical Discussion Points Exploring the Web References Suggested Readings Chapter 14: Tools of Quality Improvement What Are Data Descriptive Statistics Data Display Statistical Process Control Other QI Team Tools Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Readings Chapter 15: Quality Improvement and Project Management QI and Project Management Role of Nurses as Leaders of QI Projects Systematic Approach to PM for Nurse Leaders Application of Systematic Approach to PM Leadership Skills for PM Benefits and Limitations for PM Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points Exploring the Web References Suggested Readings Chapter 16: The Future Role of the Registered Nurse in Patient Safety and Quality Healthcare Future Patient-Centered Care Teamwork and Collaboration Evidence-Based Practice (EBP) Quality Improvement Safety Informatics Future Transformational Leadership Role of the Nurse The Voice of the Nurse Conclusion Key Concepts Key Terms Review Questions Review Activities Critical Discussion Points QSEN Activities Exploring the Web References Suggested Readings Chapter 17: Transition from Student Nurse to Leadership and Management of Your Future as a Registered Nurse NCLEX Test Question Practice, Knowledge Review, and Test Anxiety Management Organize Your NCLEX Review Test Anxiety NCLEX Application NCLEX Samples of Two Types of NCLEX Questions Managing Your Job Search Follow-Up Certification Back to School Physical, Emotional, and Spiritual Fitness Buying a Home Retirement Key Concepts Review Questions Review Activities QSEN Activities Critical Discussion Points Exploring the Web References Suggested Readings Appendix A: Selected Reports of the National Academies of Sciences, Engineering, and Medicine, Formerly the Institute of Medicine (IOM) Appendix B: Prelicensure Knowledge, Skills, and Attitudes Appendix C: Critical Thinking Extras Glossary Index The book presents an overview which pulls together a vast number of facts & experiences into a concise, comprehensive volume of theory & scientific research on achieving altered states of consciousness thru meditation, mind control sources & drugs. Discussions by experts in their fields include such topics as conceptual orientation, meditation, EEG biofeedback, hypnosis, sensory deprivation, mysticism, alcohol & drugs. The clinically oriented material will enlighten both psychologists & students. Contributors Preface Introduction 1 Theoretical perspectives Brain mechanisms, consciousness & introspection/ David L. Wilson Cartography of conscious states: integration of East & West/ Roland Fischer Altered states of consciousness: putting the pieces together/ Charles T. Tart 2 Induction of altered states of consciousness The uses of meditation in psychotherapy/ Patricia Carrington Psychophysiological correlates of relaxation/ Bernard C. Glueck & Charles F. Stroebel The biofeedback hypothesis: an idea in search of a theory & method/ Andrew M. Elmore & Bernard Tursky EEG biofeedback, multichannel synchrony training & attention/ Lester G. Fehmi Hypnotism & altered states of consciousness/ Andre M. Weitzenhoffer Altering states of consciousness through sensory deprivation/ Peter E. Suedfeld & Roderick A. Borrie Mysticism: psychodynamics & relationship to psychopathology/ Michael R. Zales Drugs & consciousness: an attentional model of consciousness with applications to drug-related altered states/ Steven M. Fishkin & Ben Morgan Jones Index Part 1. Theoretical Perspectives -- Brain Mechanisms, Consciousness, And Introspection / David L. Wilson -- Cartography Of Conscious States : Integration Of East And West / Roland Fischer -- Altered States Of Consciousness : Putting The Pieces Together / Charles T. Tart -- Part 2. Induction Of Altered States Of Consciousness -- The Uses Of Meditation In Psychotherapy / Patricia Carrington -- Psychophysiological Correlates Of Relaxation / Bernard C. Glueck And Charles F. Stroebel -- The Biofeedback Hypothesis : An Idea In Search Of A Theory And Method / Andrew M. Elmore And Bernard Tursky -- Eeg Biofeedback, Multichannel Synchrony Training, And Attention / Lester G. Fehmi -- Hypnotism And Altered States Of Consciousness / Andre M. Weitzenhoffer -- Altering States Of Consciousness Through Sensory Deprivation / Peter E. Suedfeld And Roderick A. Borrie -- Mysticism : Psychodynamics And Relationship To Psychopathology / Michael R. Zales -- Drugs And Consciousness : An Attentional Model Of Consciousness With Applications To Drug-related Altered States / Steven M. Fishkin And Ben Morgan Jones. A. Arthur Sugerman And Ralph E. Tarter, Editors, With Contributors. Includes Bibliographies And Index.