Innovation in Hospitality Education: Anticipating the Educational Needs of a Changing Profession (Innovation and Change in Professional Education, 14)

This book analyses the development of hospitality education from vocational to higher education, and discusses the positioning of hotel schools. It addresses questions such as: Should hospitality management become part of generic business education? Are the technical training programmes that have defined the identity of these schools a remnant of their vocational past, or have they contributed to the successful careers of many hospitality graduates? Topics discussed in the book are curriculum innovation, the theory of experimentation, the nature of hospitable behaviour, information technology, life-long learning and developments for future curricula. The book makes clear that the debate on the balance between theory and practice will not only define the future of hospitality management education, but can also be considered a relevant case study in other business disciplines. The history of hospitality education goes back to the end of the nineteenth and early twentieth century when hotel schools were founded to train the protocol and technical skills required to receive the travellers of those days. Since then, the scale and complexity of the hospitality industry and its professions have changed, as well as our understanding of what makes a business —whether it offers accommodation or something else— “hospitable”. The scope and educational level of hotel schools have evolved accordingly, and hospitality management has become a popular discipline in the traditional and renowned hotel schools as well as in universities. Front Matter ....Pages i-xvi Introduction: Innovation in Hospitality Education (Jeroen A. Oskam)....Pages 1-12 Front Matter ....Pages 13-13 Hospitality Education: A Third Paradigm (Jeffrey B. Catrett)....Pages 15-32 Education for Hospitality Management (Conrad Lashley)....Pages 33-48 Front Matter ....Pages 49-49 Expertise: The Theory of Experimentation (Clare Hindley, Beverley Wilson-Wünsch)....Pages 51-63 Genuinely Hospitable Behavior in Education (Daphne Maria Dekker)....Pages 65-75 Future Curricula of International Hospitality Management Education (Robert J. Coelen, Sjoerd Gehrels)....Pages 77-85 Information Technology in Hospitality Education (Giampaolo Viglia, Mirko Pelloia, Dimitrios Buhalis)....Pages 87-100 Front Matter ....Pages 101-101 Aligning Direction and Delivery of Education to the Needs of the Future: A Guideline to Finding the Right Balance Between a Managerial and Educational Approach (Jan Willem van Brouwershaven)....Pages 103-122 Developing the Intercultural Competence of Twenty-First-Century Learners with Blogging During a Work Placement Abroad (Ankie Hoefnagels, Sylvia Schoenmakers)....Pages 123-141 Addressing the Challenges Facing Hospitality Academic Programs in the USA: Portfolios and Action Learning (Ajai Ammachathram, David M. Anderson)....Pages 143-159 Developing the Edge Hotel School (Peter Jones, Andrew Boer)....Pages 161-179 Hospitality Business Simulations Today: New Generation Simulations for New Generation Students in a New Generation Marketplace (Peter Starks, William Carroll)....Pages 181-193 Front Matter ....Pages 195-195 Investing in People: Training Is Not a Cost! (Conrad Lashley)....Pages 197-213 Value Creation Through Hospitality: A Case Study on the Effect of Hospitality Trainings (Karoline Wiegerink)....Pages 215-230 Conclusion: The Future of Hospitality Education (Jeroen A. Oskam)....Pages 231-232