Information Technology and Changes in Organizational Work : Proceedings of the IFIP WG8.2 working conference on information technology and changes in organizational work, December 1995

Many organisations are using an increased range of information technologies to support a variety of new organisational practices and organisational forms. The book aims to investigate the integration of information technologies into work places and their effect on work and work-life. Issues include changes in: the nature, quantity and quality of work; power relations; privacy; and aspects of organisational culture. The book also considers the social process of shifting from present organisational structures and practices to new ones. Front Matter....Pages i-x Information Technology and Changes in Organizational Work: Images and Reflections....Pages 1-10 Front Matter....Pages 11-11 The Emperor’s New Information Economy....Pages 13-17 Panel....Pages 18-20 Reducing the Need for Computer-Based Information Systems in Healthcare Through the Use of Self-Contained Organizational Units....Pages 21-36 Front Matter....Pages 37-37 Business Process Reengineering Reappraised: The Politics and Technology of Forgetting....Pages 39-61 Process Reengineering, Information Technology and the Transformation of Accountability: The Remaindering of the Human Resource?....Pages 62-88 The COMIS Plan: IT-Mediated Business Reengineering in Telecom Australia during the 1960s....Pages 89-106 Contradictions among Stakeholder Assessments of a Radical Change Initiative: A Cognitive Frames Analysis....Pages 107-130 Assessing Employee Turnover Intentions Before/After BPR....Pages 131-153 Front Matter....Pages 155-155 Transforming Organizations Through Systems Analysis: Deploying New Techniques for Organizational Analysis in IS Development....Pages 157-176 Debates in IS and CSCW Research: Anticipating System Design for Post-Fordist Work....Pages 177-196 Strategic Change in Financial Services: The Social Construction of Strategic IS....Pages 197-212 The Nature and Processes of IT-Related Change....Pages 213-234 Panel....Pages 235-238 The Second-Order Security Dilemma....Pages 239-249 Boxes, Non-Human Stakeholders and the Translation of IT Through Mediation....Pages 250-271 Embodying Information Systems....Pages 272-292 Front Matter....Pages 293-293 Social Theory and the Study of Computerized Work Sites....Pages 295-307 From Work to Activity: Technology and the Narrative of Progress....Pages 308-324 Social Shaping of Information Infrastructure: On Being Specific about the Technology....Pages 325-343 Front Matter....Pages 293-293 Infrastructure and Organizational Transformation: Classifying Nurses’ Work....Pages 344-370 Madness and Organization: Informed Management and Empowerment....Pages 371-393 Front Matter....Pages 293-293 Disassembling Frames on the Assembly Line: The Theory and Practice of the New Division of Learning in Advanced Manufacturing....Pages 397-418 Panel....Pages 419-422 Front Matter....Pages 423-423 Designing for Freedom in a Technical World....Pages 425-441 Back Matter....Pages 443-443