Information intelligence, systems, technology and management : 5th international conference, ICISTM 2011, Gurgaon, India, March 10-12, 2011 : proceedings

This book constitutes the refereed proceedings of the 5th International Conference on Information Systems, Technology and Management, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed and selected from 106 submissions. The papers are organized in topical sections on information management, information systems, information technology, healthcare information management and technology, business intelligence, applications, as well as management science and education. Front Matter....Pages - Selection of Outsourcing Agency through AHP and Grey Relational Analysis: A Case Analysis....Pages 1-12 A Study on XML Data Indexing for Web Based Application....Pages 13-22 Knowledge Sharing Intentions among IT Professionals in India....Pages 23-31 Critical Success Factors for CRM Implementation: A Study on Indian Banks....Pages 32-40 Issues before Indian Small and Medium Scale Enterprises Opting for ERP Implementation....Pages 41-50 Steganalysis of Perturbed Quantization Using HBCL Statistics and FR Index....Pages 51-60 A View Recommendation Greedy Algorithm for Materialized Views Selection....Pages 61-70 Experience Based Software Process Improvement: Have We Found the Silver Bullet?....Pages 71-80 Framework for Spatial Query Resolution for Decision Support Using Geospatial Service Chaining and Fuzzy Reasoning....Pages 81-90 An Ontology Based Approach for Test Scenario Management....Pages 91-100 Creating Value for Businesses by Providing CRM Solutions: A Case of Oracle CRM on Demand....Pages 101-109 Societal Responsibility of Business and Information Systems....Pages 110-117 Application of Vector Quantization in Emotion Recognition from Human Speech....Pages 118-125 Fuzzy Time Series Prediction Model....Pages 126-137 A Novel Relation-Based Probability Algorithm for Page Ranking in Semantic Web Search Engine....Pages 138-148 SASM- An Approach towards Self-protection in Grid Computing....Pages 149-159 Change Impact Analysis: A Tool for Effective Regression Testing....Pages 160-169 Multi-feature Fusion for Closed Set Text Independent Speaker Identification....Pages 170-179 An Efficient Metamorphic Testing Technique Using Genetic Algorithm....Pages 180-188 Reducing Classification Times for Email Spam Using Incremental Multiple Instance Classifiers....Pages 189-197 Resolving Ambiguous Queries via Fuzzy String Matching and Dynamic Buffering Techniques....Pages 198-205 A Deterministic Approach for the Propagation of Computer Virus in the Framework of Linear and Sinusoidal Time Variation of Birth Rate of Virus....Pages 206-213 Pre-processed Depth First Search....Pages 214-220 Soft Computing Model to Predict Average Length of Stay of Patient....Pages 221-232 Development of Three-Stage Methodology for a Strategy-Based Integrated Dynamics Model from a Value Chain Reconfiguring Perspective....Pages 233-244 Hybrid Temporal Mining for Finding Out Frequent Itemsets in Temporal Databases Using Clustering and Bit Vector Methods....Pages 245-255 Biztool: A Flexible Cloud-Centric Framework for Business Analytics....Pages 256-264 Service Availability Driven Re-configurable Embedded System Design....Pages 265-276 Comparative Analysis of Impact of Various Global Stock Markets and Determinants on Indian Stock Market Performance - A Case Study Using Multiple Linear Regression and Neural Networks....Pages 277-286 Statistical Analysis for Human Authentication Using ECG Waves....Pages 287-298 Qualitative Survey-Based Content Analysis and Validation of Measures of Software Development Team Performance....Pages 299-310 Computational Modeling of Collaborative Resources Sharing in Grid System....Pages 311-321 A Novel Approach for Combining Experts Rating Scores....Pages 322-329 A Collaborative Filtering Based Approach for Recommending Elective Courses....Pages 330-339 Architecture of a Library Management System Using Gaia Extended for Multi Agent Systems....Pages 340-349 Interorganizational Information Systems Diffusion: A Social Network Perspective....Pages 350-354 Cognitive Models and Its Current Challenges....Pages 355-358 Resolving Productivity Paradox of Fully and Partially IT Oriented Banks: Evidence from India....Pages 359-362 Inside Story of Business Process Reengineering in State Bank of Patiala (SBOP): Straight from the Horses’ Mouth....Pages 363-366 Back Matter....Pages -