Information and communication technologies in tourism 2008 : proceedings of the international conference in Innsbruck, Austria, 2008

This collection of papers presented at the ENTER 2008 Conference represents cutting-edge research on the topic of “eTourism: The View from the Future”. This year's 50 full research papers cover topics such as: user-generated content, dynamic packaging, mobile applications, context-aware systems, technology adoption, and recommender systems. All papers have undergone a double blind peer review process; therefore, the proceedings represent once more the state of the art of IT and Tourism research. Front Matter....Pages I-XV Adaptive Recommender Systems for Travel Planning....Pages 1-11 A Comparative Study of Continuous and Discrete Visualisation of Tourism Information....Pages 12-23 Evaluating Recommender Systems in Tourism — A Case Study from Austria....Pages 24-34 Use and Impact of Online Travel Reviews....Pages 35-46 User-Generated Content and Travel: A Case Study on Tripadvisor.Com....Pages 47-58 RevisiTour: Enriching the Tourism Experience With User-Generated Content....Pages 59-69 Web 2.0: A study of online travel community....Pages 70-81 Influence of an Online Travel Community on Travel Decisions....Pages 82-93 MySpace, My Friends, My Customers....Pages 94-105 Web Services as a technology to support a global tourism offer....Pages 106-116 A Product Line Architecture for Evolving Intelligent Component Services in Tourism Information Systems....Pages 117-129 Mash-up Applications for Small Destination Management Organizations Websites....Pages 130-140 Websites and Virtual Realities: a Useful Marketing Tool Combination? An Exploratory Investigation....Pages 141-151 An Exploratory Field Study of Web 2.0 in Tourism....Pages 152-163 A Web 2.0 Tourism Information System for Accessible Tourism....Pages 164-174 Some Critical Remarks on Dynamic Packaging from the Perspective of SMEs and Small Tourism Destinations....Pages 175-185 Dynamic Packaging using a Cluster-based Demographic Filtering Approach....Pages 186-197 Tourist Activated Networks: Implications for Dynamic Packaging Systems in Tourism....Pages 198-208 Information Elements on DMO-Websites: Alternative Approaches for Measuring Perceived Utility....Pages 209-219 Implementation of a Destination Management System Interface in Tourist Information Centres and its Impact....Pages 220-231 Evolving Destination Systems: VisitScotland.com....Pages 232-243 Consumers’ Preferred Criteria for Hotel Online Booking....Pages 244-254 Analyzing a Hotel Website’s Access Paths....Pages 255-266 A Study of Information Richness and Downloading Time for Hotel Websites in Hong Kong....Pages 267-278 Adoption of E-mail Marketing in the Hotel Sector....Pages 279-290 Selling Accommodation Packages in Online Auctions — The Case of eBay....Pages 291-302 Evolving Internet Use by Malaysian Hotels....Pages 303-312 Evaluation of a Web-based and Mobile Ski Touring Application for GPS-enabled Smartphones....Pages 313-323 Mobile Devices as Substitute or Supplement to Traditional Information Sources: City Tourists, Mobile Guides and GPS navigation....Pages 324-335 Passages to Medieval Archipelago: From Mobile Information Technology to Mobile Archaeological Information....Pages 336-347 Technological Innovations in the Passenger Process of the Airline Industry: A Hypotheses Generating Explorative Study....Pages 348-358 New Distribution Channels and Business Strategies for Location-based Travel Agencies....Pages 359-370 New Zealand Travel Agents in the Internet Era: Spatial Differences in ICT Impact, Adoption and Perception....Pages 371-382 The Impact of WiMAX on Tourist Destinations....Pages 383-394 Designing Interactions in Tourism Mediascape — Identification of Patterns for Mobile 2.0 Platform....Pages 395-406 A Case Study on Automating Information Aggregation Processes in Information Centres....Pages 407-417 Enhancing Cultural Tourism e-Services through Heritage Interpretation....Pages 418-429 Open Space — a Collaborative Process for Facilitating Tourism IT Partnerships....Pages 430-440 Determinants of Restaurant Employees’ Technology Use Intention: Validating Technology Acceptance Model with External Factors via Structural Equation Model....Pages 441-452 etBlogAnalysis —Mining Virtual Communities using Statistical and Linguistic Methods for Quality Control in Tourism....Pages 453-462 Developing and Implementing an eCRM 2.0 Strategy: Usage and Readiness of Greek Tourism Firms....Pages 463-474 Mobile Positioning Based Tourism Monitoring System: Positium Barometer....Pages 475-485 Identifying the Online Tourism Domain: Implications for Search Engine Development for Tourism....Pages 486-496 Personalisation and Situation Awareness of the Search Process in Tourism....Pages 497-508 Investigating the Effects of Product Type on Online Decision-Making Styles....Pages 509-520 The Virtual Dimension in Tourism: Criteria Catalogue for the Assessment of eTourism Applications....Pages 521-532 Context-based Adaptation of Ubiquitous Web Applications in Tourism....Pages 533-544 Acquisition and Relevance of Geotagged Information in Tourism....Pages 545-555 Employing’ social Network Analysis’ to Influence Tourism Events Decision-Making: A Pilot Study....Pages 556-567 Capability Maturity Models for SMEs and Collaborative Networked Organisations in Tourism....Pages 568-579 e-Destination Structure: a Network Analysis Approach....Pages 580-591